There has
been considerable focus recently in the media and in society at
large on the emergence of women in leadership positions in the Indian
corporate world. While women have played leading roles in medicine,
education and the arts, the growing prominence of women in corporate
India is a relatively new phenomenon. So, have women now come into
their own in the workplace? Have we truly empowered women to enable
them to rise to top positions based on merit and performance? Or
is there still a glass ceiling?
I believe that we have made commendable progress
towards providing opportunities to women. At the same time, the
very fact that the rise of women to leadership positions is an object
of wonder and curiosity underscores the fact that this is still
relatively rare. The answer lies in creating a true equal opportunity
workplace that is completely gender neutral: where management is
in fact blind to gender while selecting people for job positions
and promotions. For instance, we at the ICICI group have a large
number of women in leadership positions-three out of five executive
Board members, CEOs of two key subsidiaries, and several senior
business and operational heads. But I notice the high proportion
of women in our top management team only when outsiders point it
out to me!
While it is a matter of pride for us that we
have empowered our women colleagues successfully, this is not the
result of a special focus on women employees but of a universal
management and human resource philosophy applied to all our people,
irrespective of whether they are men or women. Being an equal opportunity
employer and a complete meritocracy, where performance alone is
the criteria for recognition and growth, has produced a number of
outstanding business leaders, both men and women. We just focus
on selecting the best candidates for a particular job, and then
offer them a fair atmosphere where merit is recognised and rewarded.
We have done this year after year. As a result of this policy, we
today have a large number of women in senior positions. They, in
turn, have become the role models for other women in the organisation
as well as potential women recruits who are attracted to ICICI Bank
because they have seen equal opportunities in practice here, not
just a slogan or mission statement.
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The fact that the rise of women to positions
of leadership is an object of wonder and curiosity underscores
the truth that this is still relatively new and rare |
As far as companies in general are concerned,
I believe that more and more organisations are being run professionally-as
meritocracies-where talent is spotted and rewarded regardless of
the gender of the person. Working in a financial organisation, I
have seen many leading companies from close quarters and this is
a distinct impression I have come back with. Some recent trends
have reinforced gender equality. In earlier years, the economy was
dominated by manufacturing companies where women were confined to
'support' functions, generally at lower levels, because of perceived
physical limitations. There were more men working in factories and
therefore there were more men heading such organisations. However,
with the increasing predominance of the services sector, there are
no such perceived physical limitations any more, and women are shining
through. This is not to say that women are confined to the services
space-some of our leading industrial companies and companies in
emerging knowledge sectors are led by women today. Women have conclusively
proved that they display the full range of skills-technical, financial,
managerial, communication, creative and leadership-needed to head
an organisation.
While creating a gender-neutral workplace, we
must not lose sight of the fact that women do have special responsibilities
and therefore, special needs at times. Children and family responsibilities
are the most obvious. Many women drop out of work typically when
they have a child, and then many of them do not find suitable avenues
to get back to work. This is an important factor behind the relatively
low number of women reaching top levels in organisations. We need
to understand this phenomenon properly and look at ways to ensure
that we do not lose talented women because we are not supportive
of their special needs. In India, we have the advantage of strong
family support systems. But the mother is the anchor of the family
in our culture, and increasing nuclearisation of families places
greater demands on her. Organisations must be creative in addressing
this issue, with flexible work schedules, longer leave periods and
full use of technology to reduce the need for women to be physically
present in the office for work. Most importantly, all this should
not be seen as doing the woman a favour; it should be an integral
part of the organisational process and should not impact performance
evaluation or assessment of growth potential.
While focussing on equal opportunities at
work, it is important to note that these are meaningless without
equal opportunities at the grassroots level |
Looking once again at our own experience in
the ICICI group, we believe that we have a strong performance-driven
work culture that challenges our people to strive for higher levels
of achievement. The demands placed on our people in terms of performance
are independent of their gender. However, we also recognise a person's
responsibilities and commitments towards family and society. This
sensitivity enables us to be accommodative to a person's needs outside
work. I must add that this also applies to all our employees, both
men and women. I see many of my male colleagues taking time off
to attend a child's school function or even to baby-sit while their
wives are busy. A common sense-driven and sensitised approach has
enabled us to retain employees and help them tide over certain periods
of their lives, particularly for women, when personal life demands
special attention. It gives us great satisfaction that most of our
senior management today have young children, which means that we
have indeed been able to have people rise to leadership positions
while having full and happy family lives.
While focussing on equal opportunities at work,
it is important to note that these are meaningless without equal
opportunities at the grassroots level. A girl must receive equal
care, opportunities for education, family and social support, and
opportunities for employment and career growth. While we as a country
and various corporate citizens are working towards this, a great
deal needs to be done to create a larger socio-economic transformation-a
society where all people have equal opportunities, and the best
people reach leadership positions and 'call the shots'.
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