Cover Story: Total Quality Ltd

COVER STORY: RELATED DATA
Total Quality Ltd

Bibliography

Classics

A Revolution To Manufacturing: S. Shingo, Productivity Press
Guide To Quality Control: K. Ishikawa, Asian Productivity Organisation
Introduction To Quality Control: K. Ishikawa, Asian Productivity Organisation
Juran On Leadership For Quality: J.M. Juran, Free Press
Juran On Planning For Quality: J.M. Juran, Free Press
Juran On Quality By Design: J.M. Juran, Free Press
Let's Talk Quality: Philip B. Crosby, Plume
Managerial Breakthrough: J.M. Juran, McGraw-Hill
Out Of The Crisis: E.W. Deming, MIT
Quality Control Handbook: J.M. Juran, McGraw-Hill
Quality Is Free: Philip B. Crosby, McGraw-Hill
Quality Without Tears: Philip B. Crosby, McGraw-Hill
Statistical Methods For Quality Control: Walter Shewhart, US Govt.
What Is Total Quality Control?: K. Ishikawa, Prentice-Hall
Zero Quality Control: S. Shingo, Productivity Press

Critiques

Deming Management At Work: M. Walton, Putnam
Deming's Road To Continual Improvement: W.W. Scherkenbach, SPC Press
Global Quality: R.T. Greene, ASQC Quality Press/Business One Irwin
The Deming Dimension: H.R. Neave, SPC Press
The Deming Management Method: M. Walton, Putnam
The Deming Route To Quality & Productivity: W.W. Scherkenbach, Cee
The Keys To Excellence: N.R. Mann, Presiwick Books
The Man Who Discovered Quality: A. Gabor, Random House
The World Of W. Edwards Deming: C.S. Kilian, Cee TQM
A Paradigm For Management & Total Quality: G. Carothers, Nashville
A Two-Minute Warning: C.G. Jackson Jr. & C. O'Dell, Free Press
Samurai: W. Laraeu, Warner Books
Business Process Improvement: J.H. Harrington, McGraw-Hill
Commitment To Quality: P.L. Townsend, John Wiley
Company-Wide Total Quality Control: S. Mizuno, Asian Productivity Organisation
Continuous Improvement: P. Lillrank & N. Kano, University of Michigan
Creating Culture Change: The Key To Successful TQM; P. Atkinson, IFS
Five Pillars Of TQM: B. Creech, Free Press
How To Eat An Elephant: J. Gilbert, Affiliated East West Press
Imitation & Innovation: E.D. Westney, Harvard Univ. Press
Introduction To Quality Control: A. Jamieson, Prentice-Hall
ISO 9000 Answer Book: R. Kanter, Omneo
Japanese Quality Circles & Productivity: J. Ross & W.C. Ross, Reston Publishing
Making Quality Work: Y.S. Chang, G. Labovitz & V. Rosansky, Harper Business
Management For Quality Improvement: Mizuno, Productivity Press
Managing Quality: D. Garvin, Free Press
On Q: Causing Quality In Higher Education; D.T. Seymour, Oryx Press
Practical Control Points In TQC Promotion: K. Kurogane et el, Goal/QPC
Practical Strategic TQM For Middle Management: A. Ichikawa, Diamond
Quality Assurance: L. Stebbing, Ellis Horwood
Quality Audits: G. Hutchins, Prentice-Hall
Quality Is Personal: H.V. Roberts & B.S. Sergesketter, Free Press
Restoring Our Competitive Edge: R.H. Hayes & S.C. Wheelwright, John Wiley
The Improvement Process: H.J. Harrington, McGraw-Hill
The Japanese Company: R. Clark, Yale University Press
The Workplace Within: L. Hirschhorn, MIT
Total Quality Control: A.V. Feigenbaum, McGraw-Hill
Total Quality Control For Management: M. Nemoto, Prentice-Hall
Total Quality Learning: R. Lessem, Basil Blackwell
Total Quality Management: John Oakland, Univ. of Bradford
Total Quality Management: J.S. Ahluwalia, Vanity
Vision In Action: Tragoe Kepur, Simon & Schuster
Zen & Japanese Culture: D.T. Suzuki, Princeton

Methods

Benchmarking: R.C. Camp, ASQC Quality Press
Breakthrough Thinking: G. Nadler & S. Hibino, Prima Publishing
Fundamental Of Statistical Quality Control: J.D. Braverman, Prentice-Hall
How To Solve Problems: W. Wickelgren, Freeman
Improving Performance: G.A. Rummler & A.P. Brache, Jossey-Bass
Introduction To Quality: G. Hutchins, Merrill/Macmillan
Kaizen: The Key To Japan's Competitive Success; M. Imai, Random House
Knowledge Engineering For Expert Systems: M. Greenwell, Halsted Press
Quality Control & Improvement: H.M. Wadsworth et al, John Wiley
New Ways Of Working In The Networked Organization: L. Sproul & S. Kiesler, MIT
Organizational Effectiveness: K. Cameron & D. Whetten, Academic Press
Productive Workplaces: M.R. Weisbord, Jossey-Bass
Right First Time: F. Price, Wildwood House
Statistical Methods For Quality Improvement: T.P. Ryan, John Wiley
Techniques Of Structured Problem Solving: A van Gundy Jr, van Nostrand
The Memory Jogger: A Pocket Guide Of Tools; Methuen

Leadership

Decisions and Organisations: J. March, Basil Blackwell
Enlightened Leadership: E. Oakley & K. Doug, Stone Tree Publishing
Intrapreneuring: G. Pinchot, Harper & Row
Leadership & Organisational Chan

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