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VIRTUAL IDEAS
Picking People
On how to avoid
potential pitfalls while you're choosing a team for your dot.com.
It's yours. You and a couple of
friends started this dot.com a full eight months ago. Along the way, one
left to be a Web-designer in the valley and another realised he was an
organisational man after all when you suggested that you train-down from
Delhi to Mumbai to save costs. Now, you have managed to build the skeleton
of a great organisation with some capital you raised from an angel, and
are in the middle of negotiations with veecees that have displayed a
modicum of interest in your baby. And you've built what you consider the
beginnings of a great team: a coo who was destined for great things at a
FMCG transnational; a marketing head who made a name for herself selling
refrigerators; and a finance jock who was considered a whiz-kid even in
the foreign bank he last worked for. This is, truly, your organisation.
But do you know it well enough?
Your coo, for instance, was backed by a huge
team at the company he worked for. The marketing head was helped by a
great product, a best-selling brand, and heavy-duty advertising. And the
finance head had lots of money to play around with. What is more, none of
the three really like the office. Or the fact that they have to manage
without secretaries. Still think you know everything you need to about
your company? Your three most important people could leave any moment:
indeed, two of them even have the same head-hunter seeking to place them
elsewhere. What went wrong? Everything, starting with your hiring
strategy.
Hire for attitude. Don't be taken in
by educational qualifications or past record. Apart from functional
skills, your top team should have a mindset that allows them to look
beyond the trappings of a typical corporate job: reserved parking spaces,
fancy offices, and telephone operators with cultured accents. The job
itself is certain to be far more stimulating than pushing soap, but if you
make the mistake of hiring people who cannot overcome the absence of
executive trappings (at least in the initial years), your venture has had
it.
Watch for slackers. And mercenaries.
Keep an eye open for signs during the recruitment interview itself. If a
candidate raises the issue of stock options 30 seconds into your meeting,
end the interview there. Ditto, if someone starts off by asking whether
working from home is a possibility. Remember, if your venture has to
succeed, your key people will probably have to forget home and hearth for
a few months.
...And Choosing the Right Company
That's easy. A dot.com company is only
as good as its business plan. But evaluating this isn't going to be easy
since no dot.com worth its links will share this with potential recruits,
NDA (Non Disclosure Agreement) or no NDA. Nor is it a good idea to join a
dot.com on the basis of how its office looks, or the number of full-page
advertisements it takes out in the financial dailies. Find out whether the
core-idea behind the company's business plan thrills (excites isn't good
enough) you. And, putting greed aside, value the company's conservatism
when it comes to your own pay package. It might also make sense to look at
people who are already with the company? Are their backgrounds similar to
your own? Finally, look within yourself. Do you have what it takes to work
in an unstructured environment where the roles and hierarchies are
unclear. If you do not, perish the thought of working for a dot.com, at
least one that is in the start up phase. |