|
INTERVIEW: RICHARD 'VIRGIN' BRANSON
Business, Bhangra-Style
He came. He saw. But will he conquer?
Having set the Indian tarmacs on fire, adventurer Richard Branson of
Virgin Atlantic fame is now eyeing other pastures.
It
was a short, strange trip. And, at the end of a whirlwind 36 hours, even
die-hard cynics would have been hard-pressed to identify a lacuna in Sir
(that's right, he's now a knight) Richard 'Virgin' Branson's
showmanship. On, this, his second visit to India to announce the launch of
Virgin Atlantic's services in the country, Branson ensured that he didn't
go unnoticed.
Nor did he waste any time getting into the
act. Clad in traditional bhangra gear (in Virgin's signature colours-red
and lilac), he did a little jig on the tarmac shortly after the inaugural
Virgin flight between London and New Delhi landed at the Indira Gandhi
International Airport, hugged an astonished Sports Minister S.S. Dhingra,
and left for his hotel in a cherry-red Ambassador aptly named Noddy.
Day two saw him at the head of a motorcade
of autorickshaws packed with children waving red Virgin balloons that
paraded through the capital's Connaught Place district. And, after trying
his hand at driving one, he hotfooted to discuss his future plans with
Foreign Minister Jaswant Singh and Civil Aviation Minister Sharad Yadav.
It was that evening, though, that saw the
adventure capitalist at his best. Branson threw a mega-party at Virgin
Greens, a stretch of farmland just off the Delhi-Gurgaon highway. A huge
mock-hangar, complete with an aircraft tail-fin splashed with the Virgin
logo, was built to accommodate the huge turnout. The path leading to the
hall resembled a runway, with uniformed attendants waving airline-style
signal sticks. Inside, the ambience was a cross between a high-powered
cocktail do and a spiffy mela. Liveried waiters dispensed smoked salmon
canapés, shrimp cocktail, and shush Delhi chaat to the gathering of
assorted airline bigwigs, sarkari satraps, and corporate elite.
Clad in a black designer churidar kurta
that complemented his blond locks, an ebullient Branson made a fashionably
late entry. Between taking dance lessons with bhangra-pop sensation
Sukhbir, mock-romancing the evening's hostess Manpreet Brar, and ranking
Delhi fillies in a modeling contest sponsored by British modeling agency
Storm, he took time off to have a lively (and often interrupted) chat,
with BT's Paroma Roy Chowdhury.
Excerpts:
On the launch:
It is a historic day. We have to thank Air
India and the Indian government for having made it possible. Tonight is
one big party: we have drinks, we have music, we have the most beautiful
Indian women.
On the code-sharing agreement with Air
India:
I am very grateful to Air India. It is a good
airline, which, with the right investment and people, can be made into a
great one. It has key route licenses to many cities, which we could very
well utilise. We will be watching Air India very closely and actively
working to strengthen it. And, Air India would stand to earn a couple of
million pounds every year from this deal.
On the future of the tie-up:
We will be watching the privatisation
closely-very closely. I have had assurances from some ministers that it
will happen soon. And, when it does, we will be an interested party. We
could be strong contenders for a buyout, but it is too premature to make
any conclusive comment. And, even though Singapore Airlines owns 49 per
cent of Virgin Atlantic, our bid could be independent of it or any joint
consortium it might float.
On the fare war, or the lack of it, thanks
to the Indian government's web of regulations:
We will work around it. I understand that
India is a regulated market. But these regulations will go with
privatisation-and they have to go, if consumers are to benefit. Our
inaugural fare has been pegged at around Rs 29,000 on the Delhi-London
sector, but there are cheaper options available on the tickets that are
booked in London. I am not ruling out discounts either. And we would, of
course, want to match British Airways, if we are not allowed to lower our
fares. In fact, we are capable of going much lower-even down to £300 (Rs
21,000)-to ensure that there are no empty seats. The British Airways offer
of 50 per cent discount is all show. But then, having some competition is
always good. Having three airlines compete on the same route translates
into bigger gains for the consumers.
On making a difference, without chasing
the price:
Who needs price? We will have style, we will
have panache, and we will have colour. We will be unique in terms of the
services offered. The Virgin signature worldwide is premium service at
economy budget. We offer first-class services at business-class prices,
and business class facilities at economy prices. We will have masseurs, a
personal video screen for every seat, a choice of at least six channels in
the economy class, limo service and beauticians in business class, and
snooze suites and duvets thrown in. You will be able to access free barber
and hairdresser services at your destination. We pamper our passengers
like no one else and we are a fun airline to fly with.
On Virgin's India plans:
We have lots of exciting plans for India. It
is an exciting country to be in and we intend to make the best of it. In
the UK, we have ventured into retail stores, health clubs, boutique
hotels, music, telephone services, and the Net, and we hope to do some of
this in India as well. India is large, has a vibrant economy, and
interesting people. But it does not seem to have adequate services to
cater to them. Worldwide, Virgin Atlantic has often functioned as a
platform for launching other Virgin investments and India is going to be
no exception to this. We are particularly interested in launching
first-rate health club facilities and small tasteful hotels, which will
bring in large numbers of foreign tourists.
The highlight of his visit:
Oh, definitely the auto ride. They are
amazing things. They beat the elephants hollow. And the women, of course.
India has simply gorgeous women. The idea behind sponsoring the 'Face of
Delhi' contest tonight is carting back some of these pretty girls to the
UK. Virgin is not only sponsoring the contest, but will also offer an
all-expenses paid trip to the winner.
On the Bhangra:
I think it is a great dance form. I always
try and imbibe the local customs, styles, and food, wherever I go.
Essentially, it is fun to do new things and that is the way I do business.
On the real Richard Branson:
I am myself and I do not pretend to be
otherwise. The rescue flights, the white dress at the Virgin Brides
launch, the balloon crash-landing, and the elephant rides-they are all me,
an intrinsic part of my functioning. As I said, I want to have fun while
doing business. And I do. And everybody else around me does too. Including
my family.
|