Real-time
scenes from a war zone; a choice of five dozen TV channels; privately-owned
radio stations; instantaneous mail and access to a cornucopia of
information, anywhere, anytime. Media in India has been truly transformed-and
it has, in turn, transformed India.
New information and communication technologies
(ICT), especially satellite television and the internet are the
drivers of globalisation. It is ICT's role in the transfer of information
and funds, in facilitating dispersed manufacturing and integrating
markets, and in building brands, that makes globalisation feasible.
Globalisation was accelerated-possibly initiated-
by the entry, coincidentally, of international TV channels broadcast
via satellite and disseminated through cable. The programmes also
portrayed a different life-style: hedonism, promiscuity, instant
gratification, violence, and a ''me first'' attitude.
Whether these programmes, quickly adapted and
cloned by Indian channels, are responsible for a change in attitudes
and values of people, is something only time will tell. The signs
of increasing social and gender violence and an enjoy-now-pay-later
attitude can, arguably, be attributed in some measure at least,
to television.
Yet, it is this same technology of satellite
television that was used, with such outstanding success, a quarter
century ago, to take education to remote parts of rural India through
the pioneering site project. In a 'new and improved' avatar, an
interactive element was added in the 1990s and exciting work done
in training women panchayat members, industrial workers, and farmers.
What better answer to the Luddities, who believe all technology
is a tool of tyranny?
At the same time, TV's less-glamorous cousin,
radio, was left to die of neglect. The partial privatisation of
fm some years ago brought in a vivacity that breathed a new life
into urban radio. Meanwhile, quite unsung and known to but a few,
local radio did some outstanding work in areas like healthcare.
Unthinking centralisation and commercialisation unfortunately killed
much of this initiative.
Even as India emerges as a leading player in
information technology, some extraordinary work is being done in
using it in rural India. The wired villages of Wama (Maharashtra),
the acclaimed infotech project in Dhar (Madhya Pradesh), and experiments
in tele-medicine in Himachal Pradesh have had great impact.
In the urban areas, innovations like e-seva
in Hyderabad have revolutionised delivery of civic services. Yet,
access to the internet is dismal. Both computers and connectivity
are scarce, denying millions the basic right of access to information,
and hence, to education and development.
Undeniably, we have come a long way. In many
areas, we have shown the way by creating information pagdandis,
paths made by need, paths that meet the requirements of the disadvantaged.
Yet, we often seem to have lost direction. After being there first,
we have-rather like Aesop's hare-stopped and slept.
It is quite amazing that the country that pioneered
large scale satellite broadcasting 25 years ago does not have a
direct-to-home (DTH) service. Equally disconcerting is the fact
that communications is not used as a major tool for tackling serious
problems (like education, health, and rural development), even though
proof-of-concept work has been done.
Today, not only are data, voice, and picture
delivered through the same pipe, but there is increasing use of
digital and computer technology in the content production process
in all media, including print. The entertainment sector, a major
segment of the economy, is increasingly integrating with information
and communication technology, creating a new ice age.
With an audience of some 400 million across
70 million television homes, television along with other conventional
and new media (internet, mobile devices) offers extraordinary market
opportunities. At the same time, industry can no longer shun its
responsibility to the larger social possibilities and to the disadvantaged.
Not surprisingly, there is also a business potential and imperative
in this. What is needed is a new social contract.
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