Fifty years
ago, if you had asked the average person to paint you a picture
associated with the word 'invention', he or she would have conjured
up a scene of a vast clinical-looking space, infested by hordes
of busy -looking, white-coated, bespectacled technicians surrounded
by an array of vats, test tubes and electronic monitoring machines.
Today, if you make the same request to the
average bystander, you will be presented with a completely different
scenario. Most likely, the picture will be of a ramshackle garage,
still occupied by vats and test tubes, but completely cluttered
and untidy, with perhaps a solitary human inhabitant looking contemplative
while wolfing down Chinese take-out cuisine.
This is because in the 1950s, most people thought
that giant American multinational corporations-masters of the universe-had
perfected the process of innovation and made it more systems-driven
and predictable.
Indeed, many of the dominant players in the
appliance, engineering and pharmaceutical industries had invested
monstrous sums of money on enormous laboratories that housed graduates
from prestigious universities. This bunch of the best and the brightest
was meant to regularly churn out a host of innovations that would
boost the corporation's income streams.
In subsequent decades, as the technology trajectory
became steeper, and especially when the information technology era
first presented itself, it became apparent that the original paradigm
of the 'garage inventor' was alive and well. In fact, even during
the 1950s and 1960s, there were arguably more breakthrough inventions
made through solitary quests and serendipity than in the laboratories
of mega corporations. It is quite another matter, of course, that
those inventions were rapidly acquired and monetised by large companies.
The notion of innovation being a decentralised
and individual-driven phenomenon took even stronger root during
the internet boom of the 1990s. I recall the vociferous advice of
a young Californian who was helping our group float a dot-com initiative
at that time, that we should strictly limit the size of the startup
team to nine people, and resist demands to escalate their allocated
budget, or else we would not benefit from the so-called 'garage
effect'. He proved his point by disappearing to Pune with a shrunken
team, locking himself up with them in an impromptu office, and delivering
the website in an unimaginably short period of time.
Small wonder then that large corporations around
the world have changed their approach to the management of innovation.
The giant labs may still be built, and the investment in shiny new
equipment continues, but the human resources are increasingly structured
as clusters of small business-driven innovation units, which create
their own physical spaces, forming, in effect, 'garages' within
the umbrella research centre, much like the concept of boutique
stores within a large department store. The clusters have focussed
objectives and are incentivised to deliver breakthrough results.
The size and composition of these teams may vary, depending on whether
the projects they are working on are mainstream, or are of the shot-in-the-dark
variety. At Mahindra, we call the latter 'skunk' or 'sand-pit' teams.
Even during the 1950s and 1960s there were
more breakthrough inventions made through solitary quests and
serendipity than in the laboratories of mega corporations |
Even though such approaches are bearing fruit
around the world, no one will deny that in terms of sheer numbers,
the majority of innovations still emanate from widely dispersed
individuals who are driven by their own motivational ghosts. In
India, the champion of such endeavours is the National Innovation
Foundation, chaired by the indomitable Dr. (R.A.) Mashelkar and
administered by the tireless IIM professor, Anil Gupta.
Anil has set up a network that monitors, encourages
and rewards a multiplicity of inventors who thrive in mainly rural
areas. Some examples of this breed provide true inspiration.
The first prize in 2003 in the general machine
category of the NIF awards went to Radhey Sham Tailor, 62 years
old, and Nathulal Jangid, 52-residents of Sikar, Rajasthan, one
of whom is a commerce graduate and the other a fifth standard dropout.
In 1999, during a bus journey through Rajasthan, they looked out
of the window and saw labourers digging trenches under the scorching
desert sun. Unable to forget their plight, they went back home and
invented a trench-cutting machine attached to a tractor, which could
dig 65 metres of trench per hour. They've already sold 15 such machines
for Rs 1.5 lakh each.
Or take the case of Yusuf Khan, alias the 'mumphalli
machinewala', who won the first prize in the farm equipment category.
Khan is an eight standard dropout who runs a small tractor-repair
workshop in a groundnut-growing region. Farmers would often tell
him how difficult it was to get labour during the harvest season,
and how they wished their lives could be made easier. Tinkering
around for a year, Yusuf produced a machine that could draw power
from a tractor and dig out as many groundnuts from one hectare of
land as a hundred labourers. Additionally, it sifts out all the
mud from the groundnuts. Not bad for someone who never finished
school!
We should avoid forgiving scamsters, we must
admire honest serial entreprenuers who always get up after a
fall and most importantly we must celebrate innovators |
There is a clear trend of the increase in the
number of such innovations since the onset of liberalisation in
India. As a consequence of the growing aspirations for a better
life, the dramatically improved confidence in our own technical
capabilities, and the significantly greater prospects of being rewarded
through entrepreneurial initiatives, the number of patents, both
domestic and international, filed by Indians have shown a sharp
rise. The number of patents filed is an excellent metric for measuring
the innovative nature of a society or country. Of course, this presupposes
a widespread awareness of the gamut of Intellectual Property Rights
(IPR) issues, but such awareness has risen sharply in the Indian
corporate sector, and thanks to bodies such as the NIF, in rural
areas as well.
Interestingly, this is one of the areas in
which we are neck-and-neck with China. However, when we compare
ourselves to the western world, or to South Korea, we are still
laggards, and clearly there's a long road we need to travel before
we can claim to be a 'knowledge society'.
So what are the lessons learnt from the global
experiences of the innovation process, and what are the imperatives
that we can derive from those learnings that would assist us in
moving more rapidly down the innovation highway? I'd like to consider
just three lessons, and three imperatives:
Lesson one: A democratic society and
a market-driven economy are clear pre-conditions for the institutionalisation
of a culture of innovation. An unruly democracy like ours is often
labelled 'chaotic', but we could credibly postulate that chaos is
a better instigator of creativity than heavy-handed authoritarianism,
which promotes conformity and abhors individualism.
Supporting this contention is the fact that
the rate of innovation in India has accelerated since liberalisation,
and that we have caught up with China in this sphere, despite our
late start in the reforms process.
Lesson two: Societies that discourage
the fear of failure, and celebrate innovators and their efforts,
usually exhibit a high rate of innovation, and hence a high rate
of patent filings.
|
If the planet is to survive, India must become
the world's laboratory where innovative solutions are developed
to combat communalism, poverty, urban chaos and environmental
degradation |
Lesson three: Successful and innovative
countries have invested, whether intentionally or fortuitously,
in what I would loosely term the infrastructure for innovation.
This 'infrastructure' includes physical elements such as communications
and connectivity, but more important, a regulatory environment that
enforces a strong IPR regime, encourages copious sources of venture
capital, and facilitates speedy corporate establishment and transformation.
What imperatives, then, ought to be derived
from such lessons, both for Indian companies and for the governance
of the country?
1. It is clear that given our relatively late
start in economic liberalisation, we will take a while to catch
up in the innovation race, as reflected by patent filings. However,
the recognition that there is a correlation between market reforms
and the innovation process should be one more weapon in the armoury
of liberalisers in the government against those who would retard
the reforms process. For Indian companies, there is a clue here
that there is no real benefit living in a democratic society if
the internal structure of a corporation is autocratic. To unleash
the latent creativity of its people, an organisation must break
barriers that inhibit free expression. In addition, companies need
to promote an internal market economy that encourages and appropriately
rewards innovation and enterprise.
2. Failure is not enjoyable for anyone, nor
should it be, but neither need it be so stigmatised, especially
if it is the by-product of entrepreneurship. Research shows that
out of 3,000 new ideas submitted for industrial development, about
125 fructify into small projects, of which just nine will result
in significant development, four into major development, 1.7 are
launched, and only one will succeed! So, failure is inevitable.
The great risk is that applying stigma to failure makes potential
entrepreneurs risk averse, and we lose out on their possible success.
We should avoid forgiving scamsters, but we must admire honest serial
entrepreneurs who always get up after a fall, and we must, without
fail, celebrate innovators, be they pure scientists or entrepreneurs.
Award functions for Bollywood are now a dime a dozen due to their
commercial broadcast potential, but we need to find a way to promote
many, many more award ceremonies for those non-celebrity innovators
whose work dramatically improves the quality of our lives.
In President Kalam, we have a true champion
of innovation and its devotees, but the CEO of every company needs
to emulate his cheerleading. Like him, every corporate leader needs
to set stretch goals that test the limits of our potential. Ironically,
we stretch ourselves very little for a nation that invented the
science of stretching-yoga!
3. We need to move swiftly to install our own
infrastructure for innovation. The broadband revolution that is
underway will sort out connectivity issues and enable the creation
of a widely-available base level of knowledge and information, apart
from disseminating knowhow on IPR matters. But the crying need is
for more plentiful and widely-available venture capital, particularly
for small innovations attempted by rural entrepreneurs. What we
need is some sort of micro-venture capital system, akin to the famed
micro-credit system popularised by the Grameen Bank. Finally, if
we do want an environment in which serial entrepreneurs and innovators
thrive, then we must foster a system that de-bottlenecks the establishment
of new companies and that permits the speedy dissolution of legitimately
failing enterprises. Serial innovators do not last long with millstones
around their necks.
These imperatives cannot become inevitabilities
without strong willpower and execution. So will Indian innovation
become yet another victim of the age-old story of poor implementation
and poor infrastucture? Perhaps, but I do not believe we will let
this happen.
A Chinese economist once told me that the needs
of China's population were so great that China was "condemned
to growth".
In India, we face enormous problems that are
faced by most developing countries. If the planet is to survive,
then India must become the world's laboratory where innovative solutions
are developed to combat communalism, poverty, urban chaos and environmental
degradation.
India, therefore, is condemned to creativity.
|