The rapid
strides made by the telecom sector in India continue to amaze us.
It gives me great joy to see a young boy in Kashmir strike a spontaneous
conversation with someone in Kerala. To see fishermen bargain for
the best price on their catch while they are still on water, or
a farmer in Punjab accessing commodity rates in various mandis at
the push of a button, is equally inspiring. India has very quickly
transformed from an era of snail mail, scarcity in phones and occasional
long distance phone calls to an era of having the sixth-largest
telecom network in the world. At the core of all this and many more
similar milestones is the wireless revolution.
A world without borders and boundaries-a world
restricted only by your imagination-this is the world of wireless
technology.
In Vienna, you can pay for parking with the
mobile phone. In China, mobile phones translate English SMS messages
into Chinese. The BBC uses text messaging to teach English to Chinese
cell phone users. In Australia, you can get up-to-the-minute real-estate
listings through SMS. In Japan, you can activate the global positioning
system on your mobile; punch in the phone number for a café,
bookshop, etc., and you instantly get a detailed guide map appearing
on the cell phone. Users of BlackBerry in India and worldwide already
access a range of applications on their mobiles, including instant
e-mail mobile, phone, corporate data, internet, SMS and a bouquet
of personal information management (PIM) features. Studies have
demonstrated an average productivity gain of 54 minutes per day
for BlackBerry users. The world is watching TV on the mobile, navigating
city streets, downloading music, transmitting home movies, scanning
bar-coded information, getting e-coupons for discounts on food and
entertainment, and paying bills. Restaurants advertise immediate
discounts when they have a slow night, offering price cuts of as
much as 15 per cent to fill seats with cell phone bargain hunters.
If this is not enough, 3G and WCDMA will have more.
Very soon, we should be able to print from
our mobile phones, access the full Heavenly Jukebox and, perhaps,
even the wireless distribution of music products. Even the iPod
may get absorbed into the mobile device.
The value of the mobile phone is not so much
in its computing power as in its virtues of flexibility, design
and value. It is something of an enabling, democratising element.
The mobile phone has zoomed ahead of televisions,
stereos and personal computers (PCs). There are over 1.5 billion
mobile phone users in the world today, more than three times the
number of PCs. No longer are people interested in finding out: 'What
next on the mobile?' The question today is: 'How soon will today's
laptop become tomorrow's cellphone?'
Future developments in this area will revolve
not around technology, but will be determined by how we leverage
it. The idea is to develop all-pervasive devices. Eventually, all
consumers will want to communicate while on the move, while most
will want to conduct their lives and businesses anytime, anywhere,
quite seamlessly.
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The value of the mobile phone is not so much
in its computing power as in its virtues of flexibility, design
and value. It is something of an enabling, democratising element |
The impact of the wireless revolution is being
felt not just in economic activity and economic growth, but also
in rapidly-changing consumer attitudes and behaviour. A recent study
indicates that eight out of 10 people under the age of 25 are more
likely to send text messages than make a voice call. Wireless telephone
subscribers in the United States now spend, on an average, more
minutes talking on their mobile phones than they do on their fixed-line
phones. In certain cases, 70 per cent of teens use the internet
for instant messaging, real-time message exchange or chat. The number
jumps to 83 per cent for older teens.
Many young people today view their cell phones
as extensions of themselves. On subways and trains throughout some
of the most developed cities in the world, it is a common sight
to see cell phone users, oblivious to the world around them, furiously
typing SMSs and e-mails. It is believed that the Japanese have grown
so skilled at writing e-mails on cell phones that many now find
it simpler than using computer keyboards.
A world with very few wires is not difficult
to envision. Wi-Fi hot spots will increasingly populate airports,
coffee shops, corporate campuses, public transportation, even homes.
It is estimated that there are about 50,000 Wi-Fi locations worldwide,
of which India has about 250. These numbers, as per IDA, are likely
to shoot up to 5,00,000 by 2010, opening up new opportunities for
India to turn the corner.
With enhanced wireless capabilities and increased
convergence between telecom and it, I can also envision technology
being taken to rural areas for far more effective deliveries. Facilities
like e-health and e-education, video and teleconferencing, e-commerce,
telemedicine, distance learning, new job opportunities, skill development,
etc., will all be realities. Initiatives like the Gyandoot Project
can be spread all over the country to help farmers reap the rewards
of knowledge.
Vision 2020 conceives of India evolving into
an information society and knowledge economy. elecommunications
and information technology will be the springboard |
Today, about 60 million mails are sent on the
internet everyday. Applications such as distance education and telemedicine
are being implemented. Classrooms across the country are connected
through the electronic-photonic system. Vidya Vahini connects 5,000
high schools in seven districts. It provides real time audio and
video interactivity-lectures can be conducted in 5,000 schools simultaneously.
Similarly, the linking of hundreds of hospitals is taking the benefit
of specialist doctors from cities to small towns. All these developments
are transforming the nature and process of business, commerce, governance
and education in India.
An efficient and rapid flow of information
is a catalyst for economic and social development. Vision 2020 conceives
of India evolving into an information society and knowledge economy.
Telecommunications and it will be the springboard.
I have always believed that as we spread our
wings to expand our capabilities and explore new horizons, the fundamental
focus will remain unchanged-seek out the best technology in the
world and put it at the service of our ultimate user: the customer.
If we can work together in partnership with one another, we will
achieve our dream and vision of building a globally powerful India.
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