| 
                
                  |  |  
                  | B2B BRAND MANAGEMENT By Philip Kotler and Waldemar 
                    Pfoertsch
 Springer
 Pp: 357
 Price: Rs 2,524
 |  When 
                it comes to marketing, there's no name bigger than Philip Kotler. 
                The Kellogg School professor has a formidable reputation, built 
                on the fact that an entire generation of marketers has grown up 
                reading his books on the subject at various B-schools. So, is 
                it possible that Kotler still has something to say about marketing 
                that he already hasn't? It turns out, he has. In this book, co-authored 
                with Germany's Pforzheim University professor, Waldemar Pfoertsch, 
                Kotler makes a case for brand management in business-to-business 
                (B2B) marketing as well. Those who've read Kotler's textbook Marketing 
                Management will recall that his revisions over the year have included 
                B2B marketing, but this is his first book devoted entirely to 
                the topic.  The core proposition in the book is that 
                in the new globalised world "being known" rather than 
                "being one of many" is the need of the hour. "Customers 
                for everything from specialty steel to software now face an overwhelming 
                number of potential suppliers. Too many to know them all, let 
                alone to check them out thoroughly..." The authors say that 
                companies that once measured their worth in terms of tangibles 
                such as factories, inventory and cash have to revise their point 
                of view and embrace branding.   How does branding help in overcoming these 
                challenges? The authors offer a huge list-it helps with differentiation 
                (and, hence, premium) in product categories that are highly undifferentiated; 
                creates brand loyalty, as it helps companies transition from a 
                transaction-based selling model to one that is relationship-based; 
                and assures future business. And all this, ultimately, leads to 
                increased sales. There are enough examples in the b2c space of 
                companies with strong brands benefitting not only from higher 
                margins but also from higher sales volumes. Toyota, Nokia, Starbucks 
                and Nike are just some of them. But there aren't too many examples 
                that come to mind from the B2B space. Sure, there are marketers 
                like Intel, GE, and Caterpillar that realised the advantages of 
                B2B branding early on in their lives. For most other B2B marketers, 
                though, branding is a superfluous exercise. After all, the argument 
                goes, the business buyer is much more sophisticated than the retail 
                consumer. The former is more eager to look at your costing, product 
                performance and service than the badge on the box.  That, however, is changing, say the authors. 
                Proliferation of similar products, increasing complexity of customer 
                needs (moving from stand-alone products to solutions), and high 
                price pressures will force B2B marketers to focus on brand building. 
                If you are a B2B marketer already thinking along those lines, 
                then this book is the weightiest corroboration you could have 
                asked for. 
 
                 
                  |  |   
                  | THE CORPORATION THAT 
                    CHANGED THE WORLD By Nick Robins
 Orient Longman
 Pp: 218
 Price: Rs 295
 |  This isn't the first 
                book on the British East India Company. Everyone from John Keay 
                (Honourable Company) to John Sutton (Lords of the East) to Philip 
                Lawson (The East India Company: A History) has written at various 
                times about this unique corporation. So why should you read Robins, 
                a London-based Fund Manager? "There are countless histories 
                of the East India Company, yet none address(es) its social record 
                as a corporation," says Robins in his introduction to the 
                book. Not strictly true, but where Robins differs is in studying 
                the impact of the world's first "global" corporation 
                on the modern day multinational. For instance, the governance 
                structure of the East India Company still lives on to a large 
                extent in the corporation of today. "Across 400 years of 
                modern corporate history," writes Robins, "three design 
                flaws in particular unite the Company with the global corporations 
                of the 21st century: the drive for monopoly control, the speculative 
                temptations of executives and investors, and the absence of automatic 
                remedy for corporate abuse." By examining the Company's executive 
                abuses in detail, Robins also hopes to stimulate a debate on how 
                to rein in errant modern day corporations. Whether he'll succeed 
                is a different issue. |