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India's screaming billboards remind anybody who hasn't woken up
to the fact that the internet in India is coming soon to a mobile
phone near you. Several concurrent trends suggest that this is
not wishful thinking. Data from the second quarter of 2006 indicates
that mobile phone sales currently exceed pc sales by a factor
of 14! The disparity is greater in the rural areas, home to 71
per cent of the population. In September 2006 alone, more than
6 million new mobile subscribers joined one of the seven licenced
operators, taking the mobile user base past the 120 million mark.
Contrast this with a total of less than 8 million wireline internet
subscribers, suggested by the June 2006 data from TRAI. A pc sold
in India isn't always connected to the internet, while all mobile
devices have basic data messaging capabilities, and not surprisingly,
the same report also suggests increasing congestion levels on
mobile networks. Together with a rapidly expanding economy, and
an increasingly active consumer society, the elements are ripe
for a forthcoming mobile-based internet revolution.
Yet, much of this future depends on some
key policy decisions that are currently on the desk of Department
of Telecommunications (dot). Foremost, as India gears up to undertake
the most ambitious expansion of its mobile infrastructure yet,
it is critical that the right companies are allocated the spectrum
necessary to: (a) accommodate the projected staggering growth
in mobile usage; and (b) roll out the advanced high-speed wireless
technologies that will form the backbone for mobile electronic
commerce in the near future. While much of the debate is being
carried out under the banner of spectrum allocation for high bandwidth
"3G" services, its context is larger and the policy
implications are wider.
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Tata Tele's Ratan Tata:
He has put a price of Rs 1,500 crore for 3G spectrum |
It is useful to begin by establishing that
the spectrum in question, a certain electromagnetic chunk of the
air above us, is a scarce resource, and one that belongs to the
public at large. Cellular operators need access to this spectrum
to carry voice and data over their networks, and companies around
the world have paid a range of prices, from zero in countries
such as Luxembourg and the Czech Republic, to $87.5 million in
Slovenia, all the way up to $34 billion for five licences in the
UK. However, it is important to realise that to roll out a new
generation of mobile services, spectrum is necessary but not sufficient.
The realised value of this public resource and whether the promise
of 3G to the common man will be fulfilled also depends on the
extent of infrastructure and equipment deployment to follow. The
true capacity of 3G depends on not just the frequency of spectrum,
but on the extent of massive capital investments in infrastructure
(for instance, the density of base stations) that companies choose.
Further, better infrastructure implies more bandwidth and greater
coverage, which, in turn, provides a richer infrastructure for
mobile commerce. This is important because whether the upcoming
allocation of spectrum translates into the ability of a Mumbaikar
to watch a streamed Bollywood classic on the long commuter train
ride home, or the ability of a rural farmer to get customised
instructional help on nurturing the latest fruit varietals given
his micro-climate, or an enterprise capability to seamlessly string
together a mobile video-conference on the fly also depends on
subsequent entrepreneurial activity in mobile application and
commercial development.
To summarise, the value proposition of 3G
lies in making the spectrum available efficiently, ensuring adequate
subsequent infrastructure roll-out and providing the right incentives
for innovation in providing the content and commerce that will
follow.
Allocating 3G Spectrum
Given
that we have up to seven operators vying for five 3G slots that
are being vacated by the Defence, a well-designed lump-sum fee
spectrum auction is an effective way of identifying the most capable
companies. Yes, an auction is clearly better than a "beauty
contest" in which allocation decisions can often be flawed
because of politics or an incomplete understanding of the true
capabilities of the contenders. However, it is equally important
that we utilise the current state-of-the art in spectrum auction
and mechanism design. This includes allowing for bidders to use
so called "bundle bids" to express complementarities
in their valuations for getting, say, an extended urban area or
a certain contiguous region to derive economies of scale. Under
such a scheme, bidders could jointly bid for, say, Delhi and Punjab
and Haryana, or submit a bid that reflects synergies in the market
for Mumbai and Maharashtra. These synergies are natural if one
factors in the ability to share marketing and customer service
infrastructure and reduce roaming charges to subscribers. While
bundle auctions are mathematically complex, significant recent
advances have been made in reducing the computational burden of
such auctions. For instance, the Adomavicius and Gupta combinatorial
auction from the University of Minnesota presents a user-friendly
and real-time English auction-like version of such a mechanism.
It is also worth noting that India's mobile
market is brutally competitive, and the desire to win will likely
cause companies to overbid for their licences. This is risky,
because the winning firms may end up saddled with excessive debt
and an inability to raise the capital needed to profitably build
out their infrastructure. This in turn will hurt the evolution
of mobile commerce in the country.
Keeping in mind the need for rapid infrastructure
buildout following the allocation of spectrum, we recommend that
the licence revenues be utilised to subsidise the future deployment
of infrastructure. This can be achieved by providing the winning
firms infrastructure buildout subsidies that are proportionate
to their winning bids and their subsequent on-the-ground activity.
This will favour those companies that have the desire, capability,
capital and plans to deploy the best infrastructure possible over
ones who bid a lot for spectrum and then don't build out sufficiently.
True, this could inflate spectrum bids, since companies will adjust
for getting back some of their bid as a subsidy. But this is not
necessarily a bad thing, because it aligns private and social
incentives, by committing the winning companies to putting in
future infrastructure. The key idea is that once the spectrum
is won, the cost of winning the bid is sunk, and the subsidy gives
companies steeper returns from infrastructure deployment, which
increases their incentive to do so, and accelerates both the pace
and quality of the backbone for mobile ecommerce.
Will the Indian Mobile Net be Neutral?
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Mobile mania: Wireless telephony
is all the rage |
In case you are wondering why the subsidy
should be given to the operators and not, say, to the future content
and commerce providers, you are onto something fundamental. A
passionate debate along similar lines is now under way in the
US, under the banner of "net neutrality". Should an
ISP be allowed to charge you higher rates for visiting Google
rather than Yahoo? Is it in the spirit of the net to start looking
inside data packets to ascertain where a packet is going, or what
application it belongs to? Should a VOIP packet at a given router
be preferred over a www packet, or priced differently? Should
a minority inner-city neighbourhood be given the proverbial bypass
on the information superhighway?
Once the spectrum is won, and sufficient
infrastructure is put in place, it is reasonable to assume that
carriers will need to do what they can to recoup their investment
and maximise their rate of return. They will be tempted to translate
their control over the channel into discriminating in favour of
content providers who are either owned by them, or who pay them
better licencing fees in exchange for access. This reduces the
incentives of independent content providers to innovate, because
of what economists call a threat of "holdup", and a
fear that they will not get enough returns on their innovation
because the infrastructure provider will extract disproportionate
economic rents. A similar story played out for a long time in
the past with long distance telephony in the US, where the local
access provider charged the long-distance providers a hefty percentage
per minute. Currently, the wireline Net is neutral in the US,
and the debate isn't likely to end soon. The key lesson for us
in India is that we have to be careful not to commit to policy
that gives the infrastructure owners too much power, since they
could strangle future innovation in content, commerce and application
development. But yet, they have to have enough skin in the game
to feel comfortable spending billions on the spectrum and infrastructure
so that the content and commerce emerges.
All told, there is a delicate balance to
be struck, one that calls for a national debate and the use of
global thought leadership. The future of e-commerce in India rests
on it.
(Ravi Bapna is faculty member at the Indian
School of Business and is the Executive Director of the Centre
for it and the Networked Economy. Arun Sundararajan is a faculty
member at NYU's Stern School of Business and Director of the IT
Economics track at NYU's Centre for Digital Economy Research)
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