|  
               Whose 
                win is it anyway? Soon after the Company Law Board (CLB) gave 
                its verdict on the Haldia Petrochemical (HPL) case on January 
                31 (after a hearing that lasted for more than a year), directing 
                the West Bengal government to sell its entire stake to joint venture 
                partner Purnendu Chatterjee, many thought it was Chatterjee's 
                victory over the state. The state thought it that way too. But 
                24 hours later it did a flip-flop, harping on the particular part 
                of the CLB verdict which upheld the West Bengal government's allotment 
                of 150 million of HPL shares to Indian Oil Corporation (IOC) for 
                Rs 150 crore. The Chatterjee group obviously isn't celebrating 
                any more, having found reason to be unhappy with the CLB offer. 
                Result? The imbroglio over HPL's management control seems to be 
                far from over even after the CLB order. Both Chatterjee's TCG 
                group and the state are keeping open further legal options.  
               "An amicable solution is still possible, if the state so 
                desires. We'll try not to do something that may antagonise the 
                state," says a close aide of Chatterjee, trying to hide their 
                disappointment over the CLB order. Nirupam Sen, West Bengal Commerce 
                and Industries minister, adds: "We are not averse to selling 
                out our entire stakes in HPL to TCG, provided they take it at 
                one go and make upfront payment. But we are considering all legal 
                opinions and not ruling out moving the Calcutta High Court, challenging 
                the CLB order either." In the present scheme of things, the 
                Chatterjee group has a 59.9 per cent stake in HPL, the state has 
                36.88 per cent and Tatas 3.2 per cent. However, if the state's 
                stake sale to IOC is taken into account (which the quasi-judicial 
                body has already upheld), then the equity structure on expanded 
                capital would be TCG: 54 per cent, West Bengal Industrial Development 
                Corp: 33 per cent, Tatas: 2.8 per cent and IOC: 9.6 per cent. 
               Another sour point is the CLB's directive that the price payable 
                for the 520 million shares should be the fair price determined 
                by the valuer appointed by it or Rs 28.80, whichever is higher. 
                TCG has been demanding appointment of an independent valuer as 
                per the original joint venture agreement. The stalemate continues. 
              -Ritwik Mukherjee 
               
               Can 
                You Spot The CFO? 
                 Most media finance heads are obscured by 
                their bosses. 
              
                 
                    | 
                 
                 
                  | E&Ys Nendick: Spotlight on 
                    CFOs  | 
                 
               
              For over 
                10 years, Ronald D'Mello was the Director-Operations and Finance 
                (equivalent of a CFO) of media and entertainment major UTV Software 
                Communications. In 2006, he moved up as Chief Operating Officer, 
                and is today at the forefront of the company's growth strategy. 
                "The media business is tough. Creativity alone does not make 
                sense. Making money is equally important," quips the 42-year-old 
                D'Mello.
               D'Mello may be a rare example of a CFO in the Indian media & 
                entertainment (M&E) sector moving up to the top operational 
                position, but his elevation does highlight the increasingly important 
                role of the Finance Chief in M&E companies. A recent global 
                M&E survey by Big Four consultants Ernst & Young, dubbed 
                Centre Stage: CFOs and Finance Executives in the Spotlight of 
                an Industry in Transition, concludes: "In the current global 
                environment no one has a more pivotal role than the cfos and other 
                finance executives, who must execute a command performance everyday 
                before a demanding global audience and all other stakeholders." 
                The survey was conducted among more than 200 global finance executives, 
                46 of them CFOs and six of them from India. The survey highlights 
                the larger role of the CFO, who has moved beyond the plain-vanilla 
                finance function to assist the CEO in strategic decision-making, 
                including scenario analysis, customer product analysis and investment 
                optimisation. As John Nendick, Global Head (Media & Entertainment 
                Practice), Ernst & Young, explains: "Rapid changes in 
                the M&E industry have made it more complex and unpredictable. 
                Along with several opportunities, there are risks as well that 
                need to be considered. This makes the CFO's function critical, 
                as he has to derive more value from existing investments and operations." 
               
               However, CFOs of Indian M&E companies may have still not 
                made this crucial transition. "After speaking to the Indian 
                CFOs of media companies we find that CFOs are still involved largely 
                with budgeting and related activities. They are still not involved 
                in the strategy of the company overall. It will be at least three 
                years before Indian CFOs of media companies take centre stage," 
                says Farokh Balsara, Head (Media and entertainment practice) at 
                E&Y in India. That probably explains why only six Indian CFOs 
                from the media companies participated in the global survey. Most 
                CFOs who were contacted were not available. Clearly, the promoter's 
                towering shadow looms large over most Indian CFOs. 
               -Anusha Subramanian 
               
               Holding 
                No Ace(r)s? 
                  Taiwanese major needs some wildcards 
                in India. 
              
                 
                    | 
                 
                 
                  | Acer’s Rajendran (left) and Intel’s Nair: 
                    Power duo | 
                 
               
              India 
                has been a difficult market to crack for the $11.31 billion (Rs 
                50,895 crore) Taiwanese electronics giant Acer, which is struggling 
                against entrenched competitors such as hp, Lenovo and HCL in the 
                desktop and notebook segments. The company has just 3.6 per cent 
                of the desktop market compared to over 30 per cent for both hp 
                and HCL Infosystems. Even in notebooks, where it doubled its market 
                share a couple of years ago, Acer slid backwards recently in the 
                face of a strong onslaught from rivals, most noticeably from hp 
                which signed on Bollywood star Shah Rukh Khan to promote its products. 
                While saturated developed markets (especially in the us and Japan) 
                compelled Acer to shift its desktop focus to rapidly growing geographies 
                such as China and India (where, according to MAIT, the hardware 
                industry body, pc sales for the first-half of this year grew almost 
                20 per cent to 2.96 million units), there has thus far been little 
                indication that its switch in strategy has been successful.
               "We have an almost invisible presence in the desktop market," 
                admits S. Rajendran, General Manager (Sales and Marketing) at 
                Acer India, who adds that the company is now witnessing strong 
                growth in two key segments, education and e-governance, and expects 
                an upturn in its fortunes imminently. In addition, Acer has also 
                tried to create a new market niche with its Ultra Small Form Factor 
                pc tower, which is a tenth of the size of a conventional 30-litre 
                CPU and consumes one-third of the power conventionally used-all 
                this without any compromise on power (with an Intel Core 2 Duo 
                processor under the hood). It's also competitively priced between 
                Rs 39,999 and Rs 49,999. "In the Indian market, desktops 
                account for around 85 per cent of the market and we want to grow 
                our presence in this market aggressively," says Rajendran. 
                Acer's problem is that while it looks to go toe-to-toe with its 
                much larger rivals in the Indian market, it has more immediate 
                problems in the form of Zenith and Lenovo snapping at its heels. 
                "We believe we offer customers a good mix of price and value 
                and we have been able to grow our market share as a result," 
                says Devita Saraf, ED, Zenith Computers.  
               To shore up its presence in India, Acer has overhauled its sales 
                and marketing set-up, by giving its field staff more responsibility 
                (and more accountability) than earlier. "We used to have 
                individual sales reps for desktops and notebooks, but we've now 
                moved to a model where we give them overall responsibility for 
                a group of re-sellers in a specific location," says Rajendran. 
                Acer's other issue is to get an uncluttered space in a crowded 
                retail market, which aside from mainline vendors such as hp and 
                Acer, also makes space for a raft of smaller brands and unbranded 
                players. "We sell our products through 2,500 re-sellers and 
                106 exclusive outlets, but we are constantly fighting the clutter 
                on the retail front," says Rajendran. With pc vendors throwing 
                up launches every 30-45 days and HP and Dell expected to step 
                on the gas in the next few months, the pressure is unlikely to 
                ease on Acer anytime soon. 
              -Rahul Sachitanand 
               
               Faster, 
                Higher, Stronger 
                  Internet usage is driving the development 
                of faster processors. 
              
                 
                    | 
                 
                 
                  | Intels Maloney: Genius inside | 
                 
               
            Bump into 
                Sean Maloney, and he's likely to yank out Intel's latest 'Core 
                2 Duo Extreme' quad-core processor and ask you: "Did you 
                think five years ago you would have needed that much computing 
                power?" Before you finish shaking your head, the Executive 
                Vice President & Global Head of Sales & Marketing at Intel 
                will explain what's driving the development of faster processors. 
                "People are spending more and more time online, and without 
                the internet the personal computer is actually quite useless. 
                Online video is already a big thing and the next big thing will 
                be real-time delivery of video. From anybody, anywhere and from 
                virtually any device." And this brings Maloney to one of 
                his favourite topics: Mobile broadband. Maloney, who is being 
                touted by some as the next potential Chief Executive of the world's 
                leading processor maker, played a key role in the development 
                of the IEEE 802.16 standard, or WiMax as Intel calls it. Recently, 
                Intel started a pilot WiMax project in Baramati in Maharashtra 
                (Business Today, December 17, 2006) and Maloney believes that 
                governments across the world have to take spectrum issues more 
                seriously. "Information is like water, and from a pure capacity 
                point of view, mobile radio broadband through standards such as 
                WiMax will be the driver to get more people, especially in countries 
                like India, access to that information." And this Maloney 
                says is what's driving the development of new processors from 
                Intel, especially for laptops. "We are already working on 
                the second-generation of WiMax standards called 802.16e, and our 
                hope is to integrate the 802.16 and 802.11 (Wi-Fi) standards onto 
                one processor." 
              -Kushan Mitra 
               
               Tapping 
                Peter to Pay Paul? 
                  PE may help the Ramoji Group repay 
                depositors. 
              
                 
                    | 
                 
                 
                  | Ramoji Groups Rao: Blackstone 
                    to the rescue | 
                 
               
             It's not 
                often that a business group that's accused of financial jugglery 
                gets a generous dose of private equity (PE). But then again the 
                Ramoji Group, which owns Eenadu, Andhra Pradesh's largest circulated 
                Telugu daily, television channel ETV and Ramoji Film City (the 
                group also has interests in foods, hospitality and financial services), 
                isn't your regular business conglomerate. Ramoji Rao, a key promoter 
                of the group, is seen to be a supporter of the Telugu Desam party 
                and, by virtue of that, an obvious baiter of the Congress, which 
                is in power in the state. His newspaper and TV channels regularly 
                go to town with stories on alleged wrongdoings of Congress partymen.
               The Congress, for its part, never misses an opportunity to hit 
                back-just as it did recently when one of the party's mp V. Arun 
                Kumar raised questions about the manner in which Rao raised and 
                held funds in Margadarsi Financiers-a Hindu Undivided Family Trust. 
                The allegation is that the funds got invested in loss-making group 
                entities. Arun Kumar felt it was time the group came clean on 
                the solvency of its companies as that would help restore confidence 
                of the depositors of Margadarsi Financiers. The state government 
                has set up two official inquiries: One, to investigate the alleged 
                financial irregularities of Margadarsi Financiers; and the other 
                authorises an Inspector General of Police in the cid to gather 
                details and to file applications in relevant courts to take appropriate 
                action against Ramoji. The man has responded by duly moving the 
                Andhra Pradesh High Court, challenging the authority of both the 
                actions. 
               And of course his media channels-both print and television-are 
                serving as perfect platforms from which to deny the allegations 
                and attempt to reassure investors that the group has the capacity 
                to repay them. 
               Perhaps these investors would have received a confidence booster 
                last fortnight when PE major Blackstone said it would take a stake 
                in Ushodaya Enterprises (UEL), the Ramoji group entity that controls 
                Rao's media firms. As per the deal, said to be one of the largest 
                single investments in Indian media by a global PE player, Blackstone 
                is expected to acquire over 20 per cent stake in UEL and have 
                representation on its board. UEL expects to raise $465 million 
                (Rs 2,093 crore), which comprises Blackstone's investment of $275 
                million (Rs 1,238 crore) and $190 million (Rs 855 crore) of bank 
                financing. No further terms of the deals have been disclosed. 
                The transaction is subject to regulatory approval of the Foreign 
                Investment Promotion Board and the Ministry of Information and 
                Broadcasting.  
               For the year ended March 31, 2006, UEL posted a net profit of 
                Rs 56.8 crore on a turnover of Rs 752.16 crore. A Ramoji group 
                official explains that the funds have been raised for consolidation, 
                restructuring and growth of the media businesses. He adds that 
                the investment will help strengthen the group and unlock the promoters' 
                investments, which could be used to repay depositors in Margadarsi 
                Financiers. In an official statement, Akhil Gupta, Chairman & 
                Managing Director, Blackstone Advisors India, says: "We believe 
                that UEL is an ideal platform for Blackstone to play this highly 
                attractive sector in India. We have been very impressed by UEL's 
                management team and feel privileged that Rao has chosen Blackstone 
                to be the company's partner as UEL enters this very important 
                next phase of its growth." It's over now to the Congress. 
              -E. Kumar Sharma 
               
               Fuelled 
                by Focus 
                  With a bouquet of services, Starcom 
                hits pay dirt. 
              
                 
                    | 
                 
                 
                  | SMGs Ravi Kiran | 
                 
               
            When Ravi 
                Kiran says "no media network in India offers as complete 
                a solution to its clients as we do," you would be tempted 
                to dismiss it as yet another adman's exaggerated claim. But the 
                diminutive CEO of Starcom MediaVest Group (SMG) in India may actually 
                not be guilty of overstating his agency's bouquet of services. 
                "We realised early on (Starcom was born in 2000) that TV 
                and print cannot be the only media that clients can look at in 
                the long run. Our new game therefore was to take an inclusive 
                view of media and develop specialised skill-sets aggressively. 
                That is how we started setting up new and non-classical units. 
                Our business structure is based on discipline, geography and sectors." 
              
               Discipline involves focussing on specialist business units such 
                as digital and entertainment, with Starcom Digital & Entertainment, 
                out-of-home advertising with Enhance and sports with Relay. Taking 
                care of the geography bit is Expanse, which is focussed on small 
                towns and rural markets, whilst sectors mean that Starcom will 
                set up separate agencies for specific high-growth industries, 
                or even for a single client operating in such sectors. For instance, 
                recently Starcom and Kishore Biyani's Future group jointly set 
                up FutureWorks, which will manage the media needs of all companies 
                and brands belonging to the Future group. The size of the account 
                is estimated at Rs 200 crore annually. In the US, Starcom has 
                a similar arrangement with General Motors; it has a separate agency 
                called gm Planworks, which exclusively manages the auto giant's 
                $3.6 billion (Rs 16,200 crore) account, with six offices and over 
                500 people. More recently, Ravi Kiran announced the launch of 
                'C', the first Indian agency to cater exclusively to the lifestyle 
                sector.  
               But it's not all about just specialist services. Starcom has 
                also developed and inherited some proprietary tools. For instance, 
                the agency strengthened its TV planning and buying last year by 
                introducing TARDIS, SMG's globally renowned TV tool, which incorporates 
                the world's smartest and post powerful TV optimiser. TARDIS, say 
                Starcom officials, can save clients anything between 5 and 25 
                per cent in planning costs alone on their TV budgets, even as 
                TV plans get dramatically superior. In 2005, Starcom also implemented 
                a high-end transaction management system called StarScape, which 
                allows smooth handling of large Agency of Record accounts.  
               Starcom is now working towards coming up with new divisions 
                in the areas of Diaspora Marketing and Word of Mouth. Ravi Kiran 
                says diaspora marketing will begin sometime during 2007 and that 
                this unit will be based in Mumbai and help brands communicate 
                with South Asians across the world. It will deal with 11 markets 
                where 80 per cent of the non-resident Indian population lives. 
               With such specialist skills, it isn't surprising that Starcom 
                says it's been growing in excess of 40 per cent over the past 
                three years. Which is probably why Ravi Kiran can afford to be 
                choosy when selecting clients. Currently the agency has a basket 
                of 40 clients. "We believe we have a responsibility to keep 
                up the servicing levels to clients and also allow our people the 
                freedom and time to grow... Mindless pitching is a recipe for 
                disaster. We have fairly well defined criteria on the basis of 
                which we choose clients. In fact, many of our clients that we 
                service today have given us business without a pitch. We are also 
                clear that we want only those clients who have a forward view 
                of consumers, brands and media," adds Ravi Kiran. And you 
                thought they didn't exist! 
              -Anusha Subramanian 
               
               Banking 
                at the Back End 
                  Now, agri-retailers eye the microfinance 
                route.  
              
                 
                    | 
                 
                 
                  | Ramping up retail: New finance route | 
                 
               
             In a bid 
                to shore up supply side linkages for their agri-retail businesses, 
                in the rural and semi-urban markets, conglomerates like Reliance, 
                Bharti-Wal-Mart, Pantaloon Retail and Subhiksha are all set to 
                turn financiers. If media reports are to be believed, some like 
                Reliance Industries (RIL) have already approached the Reserve 
                Bank of India (RBI) for permission to institute Non-Banking Financial 
                Companies (NBFCs), which would tap the microfinance route. RIL 
                officials had no comment to offer on the matter.
               While the companies themselves are circumspect about divulging 
                their plans, reliable industry sources indicate that, to begin 
                with, the total scale of operations would be a modest Rs 7,000-10,000 
                crore. Nonetheless analysts are bullish on the possibilities it 
                may hold for the microfinance sector, which currently services 
                no more than 8 million households and 70 per cent of whose operations 
                are concentrated in the four southern states. "The only way 
                companies can control supply chain dynamics is through the finance 
                route," says Gokul Patnaik, Chairman, Global AgriSystems, 
                "this therefore is a good strategic move." Adds Damodar 
                Mal, President (Foods), Pantaloon Retail: "This is a lucrative 
                space considering the scale of the operations involved and also 
                because there are no real entry barriers."  
               But not everyone is convinced. Says Achla Savyasachi, Associate 
                VP, Sa-Dhan, a Delhi-based representative body of microfinance 
                institutions (MFIs): "Large companies have enormous overhead 
                costs, which will be passed on to the customer. Moreover, these 
                companies do not fully understand the dynamics of the microfinance 
                space." In fact, industry is already rife with speculation 
                on whether the biggies will go it alone or will partner or acquire 
                existing MFIs. "We have to contend with issues related to 
                creditworthiness and default on payments," admits a Bharti 
                insider, "this will make it imperative to partner existing 
                players in the MFI space." Cautions Kalyan Chakravarthy, 
                Country Head, Food & Agri-Business, yes Bank: "Retailers 
                would need to check the quality of MFIs they are partnering with 
                or taking over. The business model has to be parameterised, one 
                that adopts a participatory approach, as issues of ownership and 
                security are interrelated in the microfinance space." 
              -Aman Malik 
               
               Harmonic 
                Change 
                  Saregama beefs up on the creative 
                and technical fronts. 
              
                 
                    | 
                 
                 
                  | RPGs Chattopadhyay: New music | 
                 
               
             When RPG 
                group company Saregama hurtled into the red in 2003-04, Vice Chairman 
                Sanjiv Goenka took a decision to de-risk the company's business 
                model by diversifying away from the fickle business of Hindi music. 
                The company has since turned around, and forays into home videos, 
                online music distribution and film production have helped the 
                105-year-old company spread its risks. Now, however, Saregama 
                is seeking to spread its wings within the music segment itself. 
                Explains Subroto Chattopadhyay, President & CEO, Management 
                Board Member, RPG Enterprises (Entertainment Sector): "It 
                was decided that we would look at six verticals: Creation and 
                exploitation of music in every single format, the creation of 
                television content, films, radio content, events, and the sixth 
                being the network business-as in, how do we get across to the 
                consumer." 
               One way Chattopadhyay plans to exploit music is to go back to 
                the languages and focus on regional markets-Bhangra for Punjab 
                (and also London), Bangla for Kolkata, Telugu for Hyderabad and 
                so on. Another way to do it is via the audio-visual medium. As 
                Chattopadhyay puts it: "What we have done is embedded within 
                the system people who understand the subject. That is the reason 
                why for Hindi content we have people like B.R. Sharan, an advertising 
                veteran, Vijay Laxmi, a veteran of radio and renowned film maker 
                Aparna who bring creative and technical know-how on board." 
                He also points out that with the introduction of these people, 
                the capabilities of the company have taken a jump-shift. "We 
                will support them, build little organisations around them, and 
                then allow them to build their own eco-system." Adds Sharan, 
                Chief Creative Officer, RPG Enterprises (Entertainment Sector): 
                "What I hope to bring to the table really is the experience 
                of advertising, to focus certain types of movies towards certain 
                types of consumers."  
              -Deepti Khanna Bose 
               |