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                Globally roughly 90 per cent 
              of tickets for music concerts are sold online. The us-based Ticket 
              Master and the Czech Republic-based Ticketpro are two of the global 
              leading names in this business. Ticketpro, which provides both online 
              and offline ticketing services (the latter via its owned points 
              of sale), soft-launched with two Bryan Adam concerts and one Deep 
              Purple gig, all in Bangalore. As of now, e-ticketing is not possible 
              in India as each physical ticket has to be stamped by the tax authorities. 
              So, access codes were installed at the entrance of the venues, which 
              read the tickets purchased offline that had unique barcodes-the 
              first time such a concept has been introduced in India. Says Serge 
              Grimaux, Chairman & CEO, Ticketpro: "I believe the ticketing 
              business is poised to grow in India as much as the live entertainment 
              industry. There is a change in consumer mindset." Industry 
              players estimate the global ticketing services industry to be worth 
              $40 billion (Rs 1,76,000 crore), and Ticketpro's strategy is now 
              to focus on emerging markets. Ticketpro's revenues are generated 
              principally from a service charge on each ticket sold (sponsorships 
              and web advertising are other revenue streams). In India, the service 
              charge is 10 per cent on all tickets. For the immediate, Ticketpro 
              will soon start selling tickets in India for Iron Maiden. Grimaux 
              expects to sell 500,000 tickets in India by the end of 2007. 
                  |  |   
                  | Ticketpro’s Grimaux: 
                    India focussed |  -Anusha Subramanian  
  Beyond 
                the Nylon CurtainThe launch of DuPont's India R&D centre 
                is well timed.
  The company that introduced 
                the world to nylon will flag off its first research & development 
                (R&D) centre in India by early next year. DuPont Co, the 204-year-old 
                American chemicals giant, has zeroed in on Hyderabad, where it 
                will have 300 employees at full capacity in a unit that will soak 
                up Rs 100 crore in investment.  The 15-acre centre, which has been christened the India Knowledge 
                Centre, is likely to focus on basic research and applications, 
                specifically for the local market, although global markets will 
                not be ignored.  If you're still wondering why India, the answer, of course, 
                is the good old domestic advantage of quality research staff now 
                bolstered by a strong domestic market. "We believe in going 
                where there is growth," says Balvinder Singh Kalsi, President 
                and CEO, E.I. DuPont India. The centre will help the company adapt 
                to market requirements faster. "The response time of innovation 
                for Indian market from anywhere else in the world is very long," 
                says Homi Bhedwar, Director at the India Knowledge Centre.  Fortuitously for DuPont, its interest areas of research match 
                the sectors that are booming in India. "DuPont India seems 
                to mirror in its product profile a lot of the growth areas in 
                India," says Bhedwar. For instance, if the company is looking 
                at newer packaging materials such as breathable films, India's 
                upcoming retail chains are looking for innovation precisely in 
                those areas. The same is true for infrastructure development and 
                construction, agriculture and nutrition (mainly rice and corn), 
                renewable energy such as photovoltaics, and nanotechnology. Other 
                areas of interest for DuPont such as automotive industry too are 
                poised for immense growth. And if that is not enough, the company 
                has a safety consulting business. Indian corporates such as Tata 
                Steel and Tata Motors are using DuPont's services to analyse and 
                improve their safety track records.   No wonder then the company's India subsidiary is already clocking 
                revenues of $360 million (Rs 1,580 crore) even as it is looking 
                to maintain an over 20 per cent growth over the coming few years. 
                "Our global aim, which we adhered to last year, is that new 
                products (those that are less than five years old) should contribute 
                a third to our revenues," says Kalsi. That can only be good 
                news for the India Centre. -Shalini S. Dagar 
  Surviving 
                Planet EarthWhen you sink Rs 100 crore 
              into a series, you'd expect results to show. And Discovery Channel, 
              which flagged off its big-budget, 11-part programme, Planet Earth 
              at the beginning of February, is beginning to score in viewership. 
              Now ratings of 0.21 in the prime time 8-9 p.m. slot across Indian 
              cable & satellite homes may not sound awfully impressive but 
              then Planet Earth has helped Discovery move comfortably ahead of 
              competitors like National Geographic Channel (NGC) and History. 
              For instance, according to rating agency tam, Discovery's relative 
              channel share in the sixth week of 2007 stands at 44 per cent as 
              against NGC's 26 per cent, History's 19 per cent and Animal Planet's 
              5 per cent. Says Deepak Shourie, EVP & Managing Director, Discovery 
              Networks India: "Planet Earth is a stunning television experience. 
              The series takes viewers to an unforgettable journey through the 
              challenging seasons and the daily struggle for survival in earth's 
              most extreme habitats. Using a budget of unprecedented proportions, 
              HD photography and unique filming techniques, Planet Earth has taken 
              audience to experience sights and sounds that they may never experience 
              again."Discovery raises the stakes for niche 
                channels.
  For Planet Earth, Discovery has roped in advertisers such as 
                Pepsi, Amex, J&J, Microsoft, Parle, Sony Ericsson and ICICI 
                Prudential at average rates of Rs 2,000-2,500 per 10 seconds. 
                Rahul Johri, Senior Vice President (Advertising Sales), Discovery 
                Networks India, says: "Planet Earth has been a resounding 
                success. Not only has it recorded a 100 per cent jump in the slot 
                average (the average viewership of the time-band during which 
                the programme is aired) but has also augmented Discovery Channel's 
                market share, consolidating its supremacy amongst international 
                channels in India." However, media planners point out it's 
                still early days. Says Girish Upadhyay, Associate Media Director, 
                Starcom Mediavest: "Though Discovery has shown an increase 
                in channel shares, following the launch of Planet Earth, it's 
                too early to say that Discovery is on a high. We have to wait 
                and watch for a few more weeks to see if it is a continuous positive 
                trend. Having said that, in the conditional access regime, and 
                after the expansion of the tam panel (to 7,000 peoplemeters), 
                niche channels have gained a little bit." Discovery Channel 
                wouldn't be complaining. -Anusha Subramanian |