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NOVEMBER 6, 2005
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Retail Conundrum
The entry of foreign players, and FDI, could galvanise the retail sector and provide employment to thousands. Left parties, however, feel it would push small domestic players out of jobs. What is the real picture?


The Foreign Hand
Huge spikes and corrections in the BSE Sensex have lately come to be associated with the infusion and withdrawal of capital from foreign institutional investors (FIIs). Are India's stock markets becoming over dependent on FIIs?
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Business Today,  October 23, 2005
 
 
King Of Comics

For 30 long years, Variety Book Depot's Om Arora has been bringing Riverdale High to Indian homes. Today, though, his comics-built business empire spans everything, from stockbroking to cookery school to book retailing.

Om Arora
Variety Book Depot

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Even at the imaginary Riverdale High school, it would have made for an inspiring story for Archie and his friends. The year is 1974, and there's a 30-year-old Indian, blind in one eye, sitting in the New York office of Archie Comic Publications. An incredulous Louis Silberkleit, Archie's Chairman, listens on as the strapping Indian makes a plea for the company to dump its distributor in India and sign him up instead. It doesn't strike him a bit odd that Silberkleit-who along with John Goldwater and Maurice Coyne gave America its iconic comic character Archie Andrews in 1941-has no clue who his exotic visitor is or why the company should terminate a perfectly happy distribution arrangement with India Book House and entrust its lot to a man whose only virtue at that point seemed to be persistence. Sensing Silberkleit's growing wariness, the Indian makes a desperate offer. "I think your distributor is not doing a good job. I can sell double the copies (1,000) per issue to start with," he ventures. "And if your distributor is not happy with this arrangement and wants out, I'll make up for his sale too." When he plonks down payment for three months' worth of supplies, Silberkleit relents. Incredibly, the young man, an army dropout and the son of a book distributor, is in business.

Today, Om Arora laughs as he recounts his tryst with destiny. But what he's gone on to achieve in the 30 years is nothing to laugh about. As the proprietor of the Rs 20-crore Variety Book Depot, Arora is by all accounts the king of comic book trade in India. His revenues from comic book sales of Rs 3 crore are nearly 100 per cent of all comics imported into the country. "I wouldn't say I am in the top league, but I am certainly up there among the top players," says Arora. Apparently, he is being modest. "As far as comics are concerned, he is the true giant of India," says Ashok Chopra, a friend and Chief Executive of Harper Collins India, part of the India Today group that publishes Business Today. Agrees Hemu Ramaiah, Managing Partner of Landmark Bookstores, a book retailer: "He's very big. He has volumes that others don't have."

Starting with 1,000 copies an issue 30 years ago, Arora has ramped up Archie comic sales to 10,000 copies an issue. "I am confident that in another five years, I will take sales up to 20,000 per issue," says Arora. Michael Silberkleit, Louis' son and current Chairman and Co-publisher (Goldwater's son John is President and Co-Publisher), is upbeat too: "Over the years, we have received offers from other distributors in India to distribute Archie comics. However, due to the long-standing and profitable relationship with Mr Arora, we have continued to tell other distributors that we intend to stick with (him) and his company."

THE ENDURING ARCHIE MAGIC
Before Archie and his gang became Archie Comics' flagship characters, the publishing house was better known for giving American kids their first patriotic hero, The Shield. Archie didn't make his appearance until 1941, but became an instant hit, prompting the company, which until then was known as MLJ Comics (for Morris, Louis and John, the three founders), to change its name to Archie Comics. While Archie isn't the only comic brand from the company (its Might Comics, Radio Comics, and Red Circle Comics published a variety of other comic characters), it is one of the longest-running lines in the history of American comic industry. (It is popularly believed that Louis Goldwater's inspiration for the red-haired, freckle-faced character came from a real person.) Today, Archie comics sell more than 850,000 copies a month, and 55 per cent of their readers are female. To the credit of the founders' scions (Michael Silberkleit and Richard Goldwater now run the business), the company has stayed true to the innocence and plain fun that have been the hallmark of Archie comics. Therefore, very little has changed in Archie's Riverdale High school, although he's been in it formore than 60 years.

That's no wonder. Arora, now 61 years old, has founded his business on exclusive relationship with publishers. For example, he prefers to be the exclusive distributor for all book titles he brings into India. The idea, as he explains, is to operate in niches where there are no competitors. Variety is unlike any other book distributor also because it's largely a one-man show. Despite supplying to smaller wholesalers and retailers all over the country, it doesn't have any branches, and Arora negotiates every single contract himself. Being the single point of contact for Variety also means that he's on a first-name basis with his business associates. Says Chopra of Harper Collins India: "He is perhaps the only book distributor in India who's got personal relationships with the authors (whose books he distributes)." Testifies Silberkleit: "In many ways, I consider Om as 'family' due to our long-standing relationship and due to the fact that this has been a very pleasant and profitable relationship."

Blame it on Fate

Had things worked out as per Arora's early plans, he would have spent his life in the army and not surrounded by comic books. But fate willed otherwise. Son of a small-time book distributor (his father used to sell sundry women's magazines published by an English company called IPC), Arora had joined the National Defence Academy in 1961. But just before he got commissioned into the army, tragedy struck. While at practice at a firing range, a stray bullet hit a stone, sending a splinter into Arora's right eye. He went blind in that eye. "I was disheartened. Since it was my firing eye, I knew I had no scope in the army," he recalls.

Arora accounts for almost all of the imported comics

Opting out, he did a couple of odd jobs, including one as a sales executive at a piston-manufacturing company in Jallandhar, but a year later ended up joining his father in the family business. But bad luck dogged him here too. Within two years of joining the family business, his father lost the IPC contract. "That was a bad phase. I struggled for a year or two, and then went into retail," says Arora. He started a bookstore, Teksons, in Delhi's South Extension. It is now owned by his younger brother Subhash. A couple of years later, he went to London to do a six-month course in bookselling, and then went to New York on a holiday, where he made his momentous cold call on the Archie Chairman. But why Archie? "I used to read Archie comics myself. Somehow, you couldn't find them readily in India," says Arora matter-of-factly.

While it was Archie comics that launched Arora into the book trade, today it is a small portion (15 per cent) of his book business. These days, he is into cookery books (Jiggs Kalra, Tarla Dalal, Nita Mehta, and Sanjeev Kapoor are some famous authors whose books he distributes), self-help books, coffee table books, and novels. That apart, he imports magazines on housekeeping, furniture, knitting, and interior design, among others, from Germany, France and Italy. Growing affluence has led Arora to dabble in other things. He's a part-time stock broker, with a 50 per cent stake in Quantum Securities, a Delhi-based brokerage firm that trades in stocks worth Rs 5,000 crore-a-year. ("I've never lost money on the stock market," boasts Arora.) In July, he opened a cookery school called Nita Mehta Culinary Academy in partnership with the eponymous cookery author, whose books account for an impressive 10 per cent of his revenues from books. Then, about a year ago, Arora ventured into book retail by opening a chain of bookshops called Book Café. At present, there are 21 of them across India, including Delhi, Jaipur, Kanpur, Mohali and Chandigarh, and he plans to up the count to 75 over the next year.

A deeply religious man who firmly believes in destiny, Arora is wealthy and makes no attempts to hide it. He owns six cars (a Mercedes, Toyota Prado, Honda crv, among others, and he changes cars every two years) and several properties in and around Delhi. Just how many? "I've never counted them," he says, but press a little and he adds, "about 20". Among his hobbies is collecting pens. He's got about 400 of them, none though more treasured than the first, a Parker, he bought in 1962 and still uses. Although Arora has built a fortune for himself, he's quite philosophical about what may happen to it. For example, he's got two daughters but no son to take on his mantle. "I will not force my daughters to into business, but I hope to be around for another 10 years at least," he says with a laugh. Both his daughters currently work outside of the family business.

For the time being, Arora is gearing up for the coming boom in book trade. "In the next five years, bookselling is going to explode," he says. "It's already exploding, and India needs a hell of a lot of booksellers," adds Ramaiah of Landmark. Arora's story, then, is far from over.

 

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