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e-NTREPRENEURS
The Melody of Money
With India's first multi-channel Net
radio venture, musicurry has tuned into a profit-worthy proposition.
By Roop Karnani
The dough before the re and the mi is
what counts. Can Mandar Agashe and Gautam
Godse-a.k.a.www.musicurry.com-really make their tunes play the sound of
money? Sure, everyone knows by now that the Netspace is ripe for the
music-makers to homestead, offering their products for fast and easy
downloads and killing the old-fashioned delivery mechanism of CDs and
cassettes.
By that logic, musicurry, which is trying to
tap the nascent space for Indian music by e-beaming 24 hours of music
through 6 channels-covering Hindi film songs, classical music, ghazals,
Indipop, instrumental music, and devotional songs, with Tamil, Kannada,
and Malayalam channels to be added soon-should have tuned in a good
proposition. After all, the 3-month-old venture, which has been made under
the banner of Agashe and Mandar's Pune-based company, Questionable
Ventures (QV), is built around the proposition of offering some 20,000
songs for on-line listeners.
That should attract customers among Indian
music-starved Non-Resident Indians (NRI) as well as local music-lovers
surfing the Net. Best of all, musicurry is the first multi-channel Web
radio operating out of India. Says Godse, 30: ''We'd like to maintain the
headstart we have over competition, and improve our content by offering
more channels and doubling our song library in the next 2 to 3 months.''
The crucial issue, however, is whether-and
how-Agashe and Godse can leverage the edge they have in terms of content
over the conventional music sites that challenge them for traffic. For
instance, indiafm.com-recently snapped up by hungama.com-has as many as 5
channels in its audio Netcast, but offers only 350 songs. There is also
All India Radio (air.com), which currently offers 24-hour music but on one
channel only, and All India Internet Radio (aiir.com), which offers 3
channels of Hindi music. And, of course, indiatimes. com's music channel,
Jukebox (jukebox. indiatimes.com), boasts of 400 downloadable songs.
Joining them soon will be rediff.com and broadcastindia.com. ''Musicurry
seems to have the best fare,'' says Chaitanya Belwal, 23, the Webmaster at
the ISP ETH Internet.
That's the precise proposition that both
Agashe and Godse have to play up. And quickly. Says Jaideep Banerjee, 35,
the CEO of bonernet.com, which runs broadcastindia.com: ''We'll be going
live with TV programmes as well as music channels within the next 3
months.'' So, musicurry has to establish a lead in customer-retention
which, admittedly, 6 channels of music should help secure.
Of course, Agashe and Godse haven't stopped
there. The site also includes gossip and trivia, on-line polls and
quizzes, and an innovation in the form of an on-line music tutor, who is
currently giving lessons in how to play the guitar. However, musicurry,
which uses the popular Real Audio format for streaming its content, has
chosen to offer its music only to customers who take the trouble of
registering and logging in each time they hit the site. While this helps
build a database of customers and their preferences-which is crucial for
selling ad-space and ad-time-it may prove a minor turn-off. Admits Agashe,
36: ''We are considering doing away with registration in the near
future.''
Realising that a 24-hour radio station
implies a high level of multiple usage, Agashe and Godse picked their
server-location with heavy traffic-density in mind. Their choice: 2
servers located at the Internet Exchange (IX) in California, US. Created
by a consortium of telecom majors, including Sprint, MCI, and AT&T,
this is the site where, inter alia, the Yahoo! and AltaVista servers
operate from. Says Godse: ''Our benchmark is a trace-time of 250
milliseconds from anywhere in the world. IX meets that.''
The servers are scaleable affairs whose
capacity can be ramped up if necessary. There is, of course, a Real Audio
server to handle the streaming of the content while the operating system
is that Webmaster's hot-pick, Linux. The Website has been designed using
PERL, PHP, and Javascript, with MySQL as the database at the back-end.
There's no denying that Indian music can be a
hot product on the Net. Says Agashe: ''There is a great demand for desi
music from Indians residing abroad. In the US alone, there are an
estimated 3-4 million Indians who are connected to the Net. These are our
target customers to begin with.'' In India, they are training their sights
on employees at companies with leased lines in particular-since streaming
music needs fat bandwidths and reliable connectivity, which dial-up
accounts often fail to provide. ''In Pune alone,'' enumerates Godse,
''there are 80 companies, with an average of 125 people each, with leased
lines. So, you are talking about 10,000 potential customers right away.''
They're both right. Which is why the initial
response from on-line music-seekers has been good. In the first 50 days,
the site notched up-according to its own claims-over half-a-million hits,
and 9,000 registered users. The target: 3 lakh hits a day, which will
translate into a user-base of some 100,000 people-a number sizeable enough
to offer to advertisers. For that, a brand-building blitz is on the cards.
Says Mandar: ''We plan to use billboards, print, and TV ads.''
That such a customer-base-if it can be
achieved-will be tailor-made for advertisers is obvious. For starters,
music companies will be more than interested. Says Harish Dayani, 44,
Vice-President (Sales), Gramophone Company: ''The software of music is
synergistic with the Net; so, the idea is good.'' Second, the large NRI
component of the customer universe should bring in ads from companies
targeting that segment. Says Bonernet's Banerjee: ''Financial services
companies, for instance, would be a good bet.'' Adds Agashe: ''Our
marketing team is on the road now. And we expect advertising revenues
shortly.''
As a related potential stream of revenue, the
tunesome twosome are readying to launch and sell music directly through
their site, in the MP3 format-music that will not be available through the
conventional media. While the on-line music store Fabmart.com pioneered
the concept in India, putting an exclusive-to-the-Net song by Remo
Fernandes on-line for downloading, musicurry is planning this as a
commercial, and not a brand-building, activity. Recording the songs at its
own studios-1 in Mumbai, the other in Pune-musicurry will sell them for Rs
30 each in India, and $1 globally.
Says Godse: ''We plan to offer about 100
songs every 3 months.'' Also in the works is an extension into real-world
broadcasting, with an alliance having been sewn up with the Silicon Valley
radio station KBZS, which wants to target the Indian diaspora in the
Valley.
To tap this potential, though, QV will first
have to scale up its investments, not just in services and infrastructure,
but also in marketing itself. So far, the company has been running on an
initial combined investment of Rs 30 lakh, from Agashe and Godse's
personal funds. The operating costs of Rs 10 lakh a month have been met by
profits from QV's other Net-based activities, which include designing
Websites. And since they pay a fat royalty of Rs 5 to the Indian
Phonographic & Recording Society every time a song is aired, those
costs will only rise. Not surprisingly, therefore, they are now looking
for venture capital, with a target of raising between $3-5 million.
Meanwhile, the company has grown from a
6-person set-up to 65 employees now. But the real growth will come only if
musicurry can capture the taste of the on-line music-listener-and leave
its competitors stewing in their own juices. But, at least the recipe is
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