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 | CORPORATE: SOFTWARE
 Weathering The Big Squeeze
 Even as the tech slowdown threatens to
      choke industry spend, Hughes Software Systems is talking of triple-digit
      growth. By   Ranju
      Sarkar  Last
      month, when Arun Kumar returned from the third GSM Congress in Cannes,
      France, he was all smiles. The tech slowdown in the US, the 45-year-old
      CEO of Hughes Software Systems discovered, would not clip his company's
      frenetic growth. Reason? The customers and telecom experts Kumar met in
      Cannes reassured him that R&D spend in telecom would not be cut back.
      That meant his eight-year-old company, which raked in Rs 144.9 crore by
      selling software and products to telcos, would end fiscal 2001 with yet
      another spectacular report card.
 It still might. Except that, suddenly, the
      year ahead does not look so rosy anymore. Worse, if doomsayers were to
      prove right, Hughes could be hit harder than other software majors like
      Infosys, Tata Consultancy Services, Wipro and Satyam Computers, because of
      its sharp focus on the telecom sector. Says Sampath Reddy, Analyst, HSBC
      India: ''If there's a slowdown, Hughes will be hard hit. But as of now
      there's no evidence of any slowdown.'' Telecom In A Tizzy A happy year ending-profits are set to
      surge by 47 per cent and the topline by 37 per cent-is no reflection of
      the future. Valuations of telcos such as Cisco, Lucent, and Nortel have
      been slashed by Wall Street, which fears lower earnings in the next few
      quarters. The carriers shelled out big money for 3g licences and the roll
      out of digital networks (US still largely has CDMA-based analog networks).
      In turn, equipment vendors who gave these service providers long-term
      credit are beginning to feel the squeeze. Some analysts expect telecom spending in
      the US to grow by 8 per cent this year versus the 30 per cent in calendar
      2000. Others feel even that may be an overestimation. Kumar, however,
      believes that the slowdown is overstated. ''Equipment vendors are trying
      to figure out when 3g services will be rolled out. The General Packet
      Radio Service (GPRs) has a shelf-life of one-and-a-half-years. Can people
      afford not to spend?'' May be not, but the $50 billion 3g roll out spend
      will probably get whittled down to about $20 billion, shrinking the size
      of the pie that will come Hughes' way. Says Alroy Lobo, Head of Research
      at Kotak Securities: ''The results of quarter ending June should have
      signs of a slowdown. So, that's the quarter on which all eyes are set.'' At least one part of Hughes' business
      should prove recession-proof: the one that comes from its parent, Hughes
      Network Systems (HNS), which makes up for 37 per cent of its revenue. Most
      of the billings from HNS, Kumar says, comes from new systems being
      developed for a next-gen satellite, due for launch in 2003. Funding from
      investors is believed to be in place, and therefore the odds of HNS
      turning the screws on the project are long. In non-HNS services and products-which
      account for 35 per cent and 29 per cent of the topline, respectively-Kumar
      feels the numbers can only go up. ''We are helping build products for
      original equipment manufacturers (OEMs). They want to be ready (with new
      kinds of products) when the rollout begins,'' says he. Apparently, there
      is a 30-month window between development and deployment (18 months of
      development and 12 months of trials) that telcos now have to gear up for.
      Ergo, revenue from non-HNS services and products are expected to grow at
      triple digit rates. Spreading Risks While continuing to maintain its number one
      position in communications software industry, HSS has tried to spread its
      risks. Over the last five years, the share of HNS in revenue has come down
      from 84 per cent to 37 per cent. HSS has also diversified its product
      portfolio and widened to customer base. For instance, its revenue from
      non-HNS services has grown from 11 per cent to 35 per cent, while sales of
      products (components and sub-systems in VOIP and intelligent networks)
      increased from 5 per cent to 29 per cent between 1996-97 and 2000-01. That apart, Kumar is looking at geographic
      expansion. Last month HSS set up an Asia-Pacific beachhead in Japan, and
      the year before it opened offices in the UK, Germany, and Holland. One of
      the reasons for a Europe push is that in some verticals like mobile data,
      the region is a bigger market than the US. Yet, there are a few hurdles it
      needs to negotiate. For one, 68 per cent of HNS' revenue comes
      from its top five clients. In a good market this lends predictability to
      its revenue streams; in a sluggish market the dependency could prove
      tricky should the top five decide to lower tech spending. Part of the
      problem is also that some of Hughes' customers are tier-2. Explains a
      Mumbai-based analyst: ''You don't want to have tier-2 customers because
      they are the first to go belly up in a slowdown.'' Hughes knows that too,
      which is why it has been moving away from tier-2 to tier-1 customers. The other challenge that Kumar must meet
      head on is of ramping up Hughes' products business. For starters, HSS must
      graduate from making relatively low-margin components to developing
      profitable sub-systems. Currently, Hughes uses a dual-business model in
      the products segment. For start-ups and small businesses, the preferred
      option is licensing, which allows revenue to be generated upfront. But in
      the case of components that it sells to smaller companies (sub-systems
      sold to OEMs), it follows a royalty-linked, risk-reward model. The
      rationale? Explains Manoranjan Mohapatra, COO, HSS: ''It's a question of
      market dynamics, although for recurring revenue opportunities, the biggies
      are better.'' Kumar expects the non-HNS services and
      products business to continue to grow at three-digit rates-they grew by
      146 per cent and 263 per cent, respectively. But growth in products will
      depend on the company's ability to strike marketing alliances with OEMs.
      No doubt it has pre- and post-sell agents in the US and business partners
      in Asia and South Africa, but some analysts feel that the network is not
      big enough. Over the last two years, the company has roped in customers
      like NEC and Nokia (for services) and Italtel for products. Italtel, for
      instance, is expanding its network of 400 circuit-switched, soft-switch
      installations world wide to 600 over the next three years. Besides, it
      wants to transit from circuit-based switches to packet-based switches.
      Given that the royalty could range between $100,000 and $300,000 per
      installation, Hughes is looking at big numbers. But it will be 15 to 18
      months before royalties start flowing in. Consensus estimates put Hughes' operating
      margins at 36 per cent, down from the previous year's 40 per cent, due to
      high R&D and marketing expenses on Rightserve, an asp product, which
      it now is thinking of spinning off as a separate company. Still, analysts
      are bullish on the scrip. Kotak Securities, for instance, has it as one of
      its top three buys. Part of the reason is that the scrip, at Rs 601 is way
      off its dizzying January, 2000, high of Rs 4,848.25 (you guessed it; the
      scrip was one of Ketan Parekh's favourites) before a stock split. Even at
      its current price, the stock reflects a multiple 30 times its projected
      earnings in fiscal 2001. Says Kumar: ''The market sentiment had gone
      haywire. The levels weren't sustainable; but the Rs 1,400 level did seem
      sustainable.'' But even the most ardent of Hughes' admirers isn't in a
      hurry to crow the scrip back to those levels.
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