Life
has been extremely hectic for Girish Patel over the past two decades
and it shows no signs of slowing down yet. The 46-year-old Chairman
and Managing Director of Ahmedabad-based Paras Pharmaceuticals,
a fast-moving consumer goods (FMCG) company, works over 12 hours
a day, six days a week. The result of his unrelenting schedule
is that the company that he and his father had started in 1987
with a capital of Rs 57 lakh now has sales of Rs 330 crore and
a presence in 40 countries. Yet, Patel insists he has a long way
to go.
Indeed, he does. Paras Pharma is still a
minnow compared to the Indian arm of FMCG whales like Hindustan
Lever (Rs 12,000 crore) and Colgate-Palmolive (Rs 1,200 crore).
So Paras's workaholic boss has raised the bar for his company:
he wants it to become a Rs 1,000-crore entity within five years.
"When I started two decades ago, I had nothing to lose. Today,
I cannot afford to lose. A lot of grit and toil have gone into
creating what we have now," says Patel.
Patel's story epitomises what is happening
at a slew of small (and some not-so-small) Indian FMCG companies
like CavinKare, Jyothy Laboratories, Emami Group, Kanpur Detergents,
Himalaya Drug Company and VVF. Most of these companies hit the
FMCG mainstream just a couple of decades ago with nothing more
than a steadfast determination to make it big. Himalaya and VVF
have a hoarier history but even they entered the consumer markets
as recently as the newer crop.
It has been a tough journey. Pitted against
strong national brands from their much bigger competitors, the
small FMCG players have had to fight to capture the fickle loyalty
of consumers and, most importantly, fight with deep-pocketed giants,
many times their sizes, that were only too keen to gobble them
up. Some weaker brands even sold out: like All-Out mosquito repellant,
Captain Cook salt, Uncle Chipps snackfoods and Chandrika soap.
This resolute bunch, however, stood its ground.
In the past two decades, they have consolidated their business
by building and even stealing market share from the biggies, so
much so that some of them are the market leaders in their categories
(Jyothy Labs' Ujala brand has over 70 per cent market share in
the fabric whitener category, VVF's lime soap has toppled older
brands like Liril and Cinthol, and CavinKare leads the shampoo
sachet market with a 22 per cent market share). The size of their
enterprises is still small but each of them runs an extremely
profitable business. Says C.K. Ranganathan, Chairman and Managing
Director, CavinKare: "All our brands today earn 40-50 per
cent gross margins. We couldn't have survived and scaled up if
we didn't make good profits."
PARAS PHARMACEUTICALS |
The
Beginning: CMD Girish Patel (above) diversified into the
FMCG sector in 1987 with a solitary product, Moov, after the
OTC business that his father ran started showing signs of
fatigue. Today, the company that started with Rs 57 lakh capital
has 15 products in its portfolio.
Current Turnover: Rs 330 crore
Profits: Rs 50 crore
Strategic investors: Actis ($42 million) and Sequoia
Capital ($12 million)
Categories present in: Over-the-counter drugs and personal
care consumer products
Future plans: To be a Rs 1,000-crore company through
organic and inorganic route. Keenly looking at global expansion;
products already available in 40 countries. |
|
JYOTHY LABORATORIES |
The Beginning: Founder-Chairman M.P. Ramachandran
started Jyothy in 1984 from Kerala with one brand-Ujala,
a liquid fabric whitener. It was launched nationally in
1997 and the size of the brand then was Rs 150 crore
Current Turnover: Rs 400 crore
Profits: Rs 70 crore
Strategic investors: Currently, 19.75 per cent stake
held by ICICI Canada & ICICI UK. In the past, Baring
Private Equity Partners, CDC (now Actis) and CLSA have had
significant investments in the company.
Categories present in: Fabric care, ayurvedic personal
care, mosquito repellents, surface cleaning preparations
and dishwasher bar. Market leader in the fabric whitener
segment-the Ujala brand enjoys over 70 per cent market share,
and accounts for over 90 per cent of the company's total
revenues.
Future plans: To diversify into newer product categories
and geographies beyond southern states.
|
|
CAVINKARE |
The
Beginning: CMD C.K. Ranganathan (above) parted ways with
his family, which was in the FMCG business, and set up CavinKare
around 1986. He started off with shampoos with an initial
investment of Rs 15,000; the shampoo brands currently enjoy
22 per cent market share.
Current Turnover: Rs 500 crore
Strategic investors: None
Brand promise: Value for money
Categories present in: Hair care, skin care and home
care
Future plans: To consolidate the foods category, to
acquire businesses (around Rs 200-250 crore in size) that
make a strategic fit and to launch an IPO to fund expansion
and diversification. Global expansion is big on the agenda;
already present in most Asian countries and the US. |
|
VVF LTD |
The Beginning: Set up over six decades
ago, the company mainly dabbled in contract manufacturing
for MNCs like J&J, Reckitt Benckiser, JL Morrison and
Colgate-Palmolive and oleochemicals business. It launched
its own brand of personal care products, mainly bathing soaps,
two years ago and some of its brands are already the market
leaders in their categories.
Current Turnover: Rs 700 crore; of this the personal
care business accounts for Rs 100 crore
Strategic investors: None
Categories present in: Personal care
Future plans: To diversify further in the personal
care category with the launch of shower gels, handwash and
skin care products. Keen on global expansion; recently bought
Colgate-Palmolive's soap manufacturing facility in the US. |
|
HIMALAYA DRUG COMPANY |
The
Beginning: Set up in 1930 by MM Manal, but now managed
by CEO Ravi Prasad (left), the company largely remained confined
to ayurvedic drugs till the late 1990s. It diversified into
ayurvedic/medicinal personal care products in 1999 and today
boasts a wide range of personal care products.
Current Turnover: Around Rs 500 crore; of this personal
care business accounts for around Rs 100-150 crore
Strategic investors: None
Categories present in: Hair care and skin care
Future plans: To diversify further in the personal
care category and grow globally. Products already available
in 70 countries. |
Now, having built moderate-sized businesses
and a bigger presence, they have set their sights higher, looking
at product diversification and geographical expansion, not only
within the country but even globally. Quite a few of them are
even eyeing acquisitions, thereby, turning into predators from
being, not so long ago, the prey. VVF, for instance, recently
acquired Colgate-Palmolive's soap manufacturing facility in Kansas,
us. Says Piyush Jindal, Senior Vice President, Personal Care,
VVF: "We have been manufacturing soaps for leading MNCs like
Johnson & Johnson, Reckitt Benckiser and Colgate-Palmolive
for decades now. We want to use our expertise for our own benefit
now and, hence, the plunge into the personal care industry and
the efforts to augment the business."
The Second Coming
Scaling up-either through acquisitions or
expansion and diversification-will need much more resources (financial,
technological and management) than these small entrepreneurs had
at their disposal the first time round. But most of them are unfazed
by that. Partly because success breeds, well, success. And, of
course, because of a booming economy. Says Rahul Bhasin, Managing
Partner, Baring Private Equity Partners, a leading private equity
group: "Unlike two decades ago, India today stands at the
threshold of fast growth. Today, there is a sizeable middle class
(around 300 million) with rising disposable incomes and a younger
population inclined towards consumption."
Like other Argus-eyed private equity players,
Baring, in fact, had sensed this opportunity way back in 1999
when it picked up a 10 per cent stake in Jyothy for around Rs
40 crore. Four years later, it earned more than 50 per cent return
on its investment when it sold its stake to Actis and clsa, two
other leading private equity firms. Eventually, Actis and CLSA
also sold their stakes to ICICI UK and ICICI Canada, who currently
hold 19.75 per cent stake in the company. Similarly, Paras Pharma
attracted investments from Actis (Rs 190 crore for a 24-25 per
cent stake) and Sequoia Partners (Rs 54 crore for over 10 per
cent) last year. Now, the market is abuzz that Citi Venture Capital
is keenly looking at picking up a stake in Kanpur Detergents,
which owns the fast-growing detergent brand, Ghari. "Increasing
interest from strategic investors highlights two facts: one, the
confidence in our business acumen and growth prospects and two,
raising funds for expansion is not a challenge anymore,"
says Ullas Kamath, Deputy Managing Director, Jyothy Labs.
Then, those not wanting to have "outsiders"
in their boardrooms have other options. "We are open to the
idea of going to the market (IPO) as and when we need funds for
expansion or acquisition," says Ranganathan. Indeed, with
the sun shining bright on the markets, those with credible businesses
stand a good chance of making hay. In fact, markets are rife with
speculation that even Paras and Jyothy might be looking at an
IPO sometime soon.
Building on the Past
One reason for investors' confidence in the
future of these companies lies in their past. Most of these companies
have a foundation that is rooted in robust marketing strategies.
Says Donald Peck, Managing Director, Actis Capital: "The
smaller FMCG brands have defied most commonly-accepted marketing
principles. Creation and innovation on all fronts, be it product
offering, pricing or marketing and communication, have been at
the core of their gradual evolution. They have their fingers on
the pulse of Indian consumer. And they have the determination
to succeed." Indeed, each of these companies has had a distinct
strategy that followed the four Ps (product, pricing, positioning
and promotions) of marketing in its own unique styles.
To start with, each one of them created a
niche for itself by giving its products a unique positioning.
Says Manish Goenka, Director, Emami Group of Companies: "Our
key philosophy over the years has been to look at the gaps in
the market and come up with new ideas. Our men's fairness cream,
Navratna oil and Sona-Chandi chyawanprash are all products of
this philosophy." Similarly, Paras' products have scientifically
proven medicinal benefits and Himalaya offers do-good herbal concepts
based on strong research and development. "While we position
our products in niches, our pricing is very mass-like," says
Ravi Prasad, President and CEO, Himalaya Drugs Company. This was
a unique strategy that helped it catch consumers' attention. Others
like Jyothy, CavinKare, Ghari, Emami and Anchor offer "value-for-money'
products that were a hit in the mass market at prices that big
FMCG companies couldn't match. Also, many of these players began
at the bottom of the pyramid, creating markets where there were
none before moving up to the urban and upwardly mobile consumers.
Their bigger rivals, on the other hand, focussed for decades on
urban pockets till they were saturated before trying to tap the
rural markets-a strategy that, in many instances, got less-than-satisfactory
results. "We started with one product from one state, Kerala,
then, took it to other southern states and went national only
after we had consolidated our base in these markets and also created
enough buzz around our brand," says Jyothy's Kamath.
Their initial regional or rural focus didn't
mean these marketers were wanting in terms of promoting or advertising
their brands. And, Ghari Detergent's Pehle Istemal Karen Phir
Vishwas Karen and Ujala's Aya Naya Ujala, Chaar Boondon Wala were
some of the most popular jingles of their times. In its initial
years, Paras spent more than 80 per cent of its turnover on advertising
and promotions. "Brand building is a must in the FMCG business.
There is no escaping this route," says Patel, adding that
"even now, we spend a considerable portion of our revenues
on communication". Splurging on advertising meant cutting
costs elsewhere. You'll find few high-flying MBA whizkids with
7-or 8-digit paychecks in the corridors of these homegrown FMCG
firms. And that has probably helped them get where they are. "We
have only a sales force and no marketing team. We do not spend
money on maintaining media buying agencies but we go by the feedback
from our salesmen (a field force of 1,200) on what is being watched
and read in their territories," says Jyothy's Kamath.
Where they haven't cut corners is in distribution,
with most of them penetrating the smallest of towns through a
direct sales force and sub-stockists. Most, like CavinKare, Paras,
and Jyothy, have a presence across 2.5-3 million retail outlets.
Says Jagdeep Kapoor, Managing Director, Samsika
Marketing: "The story of small FMCG brands in India is both
of evolution and revolution. The credit for their success goes
to their innovative business models, unrelenting focus on their
niches and the pure and relevant marketing processes." The
fact that their brands are now going and winning global markets
goes to show that their strength and success are for real.
-additional
reporting by Ritwik Mukherjee
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