THE MOST IMPORTANT GROWTH DRIVERS |
» A
sharply designed, ambitious and well-communicated growth vision
» A strategic
reach that protects, leverages and stretches the core
» A strong
leadership team with specific, diversified experience and skills
» A clear
competence profile that can be leveraged and stretched
» Organisational
excellence with growth-related structure, processes, measurement
and incentive systems
» A growth-embedding,
open and progressing culture |
Value-growers avoid the pitfall of 'the more,
the better'. They know that the heavy-footed, aggressive approach
of simple growers is neither productive nor sustainable |
Indian
CEOs are now, more than ever before, asking themselves the meaning
of true value. What is it that some companies do differently that
makes markets and stakeholders hail them as 'valuable'? The market
values of many Indian companies have risen and fallen for no apparent
reason and while some CEOs are satisfied with platitudinous answers-"The
markets are unpredictable", or, more commonly, "It's not
us"-some leaders do strive to find that magic ingredient that
will keep their companies on the growth path.
As discussed in the first article of this series
(See India's Best Managed Company, BT, October 27, 2002), we will
try and address this concern drawing insights from our global study
on value-building growth. Though our study revealed a wide variety
of growth strategies, we identified five concepts that run across
geographies, industries or companies. We call these the fundamentals
of value-building growth.
Fundamental 1:
Strong, successful
(value-building) growth is possible in any industry, in any region,
and at any phase of a business cycle
The first fundamental
of value-building growth is its universality. Put simply, there
is no excuse for not growing. Value-growers can be found across
regions, economic cycles and industries. By definition, companies
will run the gamut from value-growers to under-performers. Value-growers
represent 20 per cent of the companies studied in each region (Asia
Pacific, Europe and North America). Across regions, they achieved
an average annual revenue growth of 19 per cent and an average annual
growth in shareholder value of 22 per cent in the 10-year timeframe
of our study (See Revenue Growth Rates Of World Industries).
Companies in sluggish or smokestack industries
often use these labels as an excuse for below-average growth, risk-averse
behaviour and a fondness for the status quo. Listening to them,
it becomes evident that they believe variables beyond their control-the
state of the economy, the Russian or the Asian financial crisis,
the unforeseen moves of the competition-are responsible for their
performance, or lack of it. In short, it is understood that these
companies are not supposed to grow.
Yet, our analysis shows that value-building
growth can be achieved in all industries. There is a significant
range of performance within industries that permits sufficient room
for top performance even in slow-growth industries. Hence, value-growers
can be found even in very mature industries such as precious metals
(North America's Barrick Gold) and construction (Ireland's CRH).
There is, as we've already said, no excuse for not growing.
The flip-side is also true. Notwithstanding
the column space publications devote to eBay and other dotcom pioneers,
our research shows that entry into a hot sector such as computer
software, e-commerce or bio-technology does not automatically bestow
upon a company the licence to print money-either by issuing shares
or by someday turning a profit.
There are winners in every industry; and each
has room enough for laggards. Value-building growth is no accident;
it is the product of a conscious, constantly monitored process in
which success breeds success and companies make their own luck.
Fundamental 2:
Strong, stable growth is the decisive driver of share prices
Even today, most
senior executives believe the strategy most likely to create outstanding
shareholder value is a clear and single-minded focus on efficiency.
Our analysis shows that being focused on efficiency did increase
shareholder value of profit seekers-companies that put immediate
profits above all else, even growth in revenues-at an average annual
rate of 14.7 per cent over the 10-year time-frame of the study.
In contrast, the shareholder value of value-growers increased at
an average annual rate of 22.2 per cent in the same period, an indication
that there is a value premium attached to growing a company's top-line.
And a company's relative revenue growth and its relative growth
in shareholder value show a strong correlation that only becomes
stronger over time (See The Growth Matrix).
Profit-seekers run a significant risk by obsessing
with efficiency. The risk of falling back toward underperformance
is especially acute when a company brings a wave of cost-cutting
to a close, or it completes a long and complicated merger integration,
only to realise that it lacks new growth initiatives or new ways
to turn. Investors punish profitable companies such as Dell Computers
only when chances of future growth-not the profit-trend-look shaky.
Value-builders rarely ignore efficiency. They
understand the role of growth and efficiency as strategic co-objectives,
but they are also aware of how efficient a company can become before
the inexorable law of diminishing returns sets in.
Not growing, or growing too slowly leads to
brain drain and loss of shareholder confidence, and endangers a
company's long-term survival. Our findings indicate that profit-seeking
or simple growth (a focus on revenue growth, even at the risk of
shareholder value erosion) strategies can only be transitional.
In contrast to the 50 per cent of value-growers that managed stay
in the 'value-building' quadrant (high revenue growth combined with
high value growth) over the 10-year time-frame, only 26 per cent
and 14 per cent of profit-seekers and simple-growers respectively
were able to hold their relative positions over time. And although
30 per cent of profit-seekers successfully broke out to become value-growers,
another 30 per cent fell behind as under-performers. Simple growers
face an even higher risk with 63 per cent of the companies falling
back to under-performance in the 10-year period.
Clearly, while growth is necessary for sustaining
superior shareholder value creation, it is not sufficient. In fact,
pure revenue growth can be dangerous since it can destroy value.
Simple growers are, on average, even less rewarded by the stockmarket
than slow-growers.
But CEOs should not pursue revenue growth simply
because the mathematics works out the best. There is also considerable
qualitative evidence that investors prefer companies with a record
of solid long-term growth trend. Value-builders occupy the first
nine spots on Fortune magazine's list of 'America's Most Admired
Companies'. Some 26 companies on Fortune's list of the '100 Best
Companies To Work For' are likewise value-builders.
Fundamental 3: Innovation,
geographic expansion, and risk-taking fuel value-building growth
Companies that
maintain (or reach) a position of value-building growth, do so by
emphasising innovation, geographic expansion and risk-taking. They
continuously redefine their markets and reinvent themselves-both
through organic growth and through acquisitions.
Value growers take a 'core' approach. A closer
look at how value-growers prosper shows that they focus on securing
and stretching their core competencies. They avoid wide-scale diversification
and draw the bulk of their revenues and profits by building on their
core business. Nor do they divert funds from a successful business
to bolster performance in others.
This does not imply that value-growers are
one-product or niche companies; in fact, it is just the opposite.
They build a range of products and services that rely both on breakthrough
innovation and incremental improvements. This explains why value-growers
do not cut back on R&D in tough times as a way to enhance their
bottomlines. That appetite for innovation influences value-growers
to invest, on an average, four times as much in white-space opportunities,
as companies in other quadrants.
Geographic expansion is a key multiplier. Value-growers
depend heavily on geographic reach for growth. Over the past decade,
they have leveraged the opportunities offered by globalisation to
their advantage. On an average, a third of their sales growth comes
from international sales.
Value-growers are less inclined to grow with
the market. They do not merely participate in markets; they consciously
define, redefine and extend markets in which others just participate.
Value-growers set trends instead of following them; break boundaries
instead of respecting them.
What really matters is execution. Companies
traditionally follow a combination of internal and external (M&A)
growth. Till just the other day, most people believed that M&A,
more than growth by organic means, was behind the performance of
most successful companies.
Our analysis shows that all companies-including
value-growers-achieve only 40 per cent of their growth from mergers
and acquisitions. The rest is organic growth. Acquisitions do facilitate
rapid revenue growth, but it takes significant management effort
and appropriate post-merger integration processes to sustain the
results of the merger over time. Consequently, regardless of the
mix between internal and acquisitive growth, what really matters
is execution, and this is where value-growers excel.
As a group, value-growers show no sign of preferring
internal growth to growth through acquisitions. They do both well.
The recent case of Alcoa, the world's largest aluminum company,
exemplifies almost everything that value-growers do well. Despite
a sharp downward trend in aluminum prices since 1995, the company
pursued an aggressive programme to boost annual revenues and achieved
a topline of $20 billion by the end of 2000 through geographic expansion
and rapid growth of applications such as transportation. At the
same time, it applied its Alcoa Business System to cut costs and
improve efficiency. Alcoa grew internally as well as externally,
most notable by acquiring US-based rival Alumax for $3.8 billion.
Value-growers have a stream of products and
services in the pipeline based on incremental or breakthrough innovation.
This helps them secure and expand their gains in terms of new customers
and new geographic markets. Put simply, value growers create opportunities
that bottomline-oriented profit-seekers and simple growers do not-and
perhaps cannot-on a consistent basis.
Fundamental 4:
Growth is spiral-shaped, not linear
Until now we have
looked at the snapshots of value-growers. Their years of success
in consistently generating top-line growth and ensuring superior
share price performance have been condensed into a single dot in
the matrix. The real interest, however, lies in tracing a company's
movement within the portfolio over a period of several years.
One of the most intriguing aspects of our growth
study is this analysis of the dynamics of growth performance (See
How The Value Growers Moved). Looking at growth performance over
time, it is apparent that most companies constantly migrate between
the different quadrants. None of the 1,100 companies in our database
was able to sustain value-building growth continuously for 10 years.
In fact, only 9 per cent of them managed to sustain value-building
growth for more than five years. The detailed analysis of growth
and share price performance over time revealed that growth is anything
but linear. Instead, we found that the growth evolves in a spiral.
The good news is that companies that have been
value-building growers are likely to return to that group after
a period of under-performance. The best value-builders seemed to
follow a positive growth cycle. They successfully capture the advantages
of their privileged positions for further growth and continue spiraling
up. Even Microsoft, the poster child of shareholder value creation,
did not always outperform its industry peers (See The Classic Case
Of A Value Grower). One of the most valuable corporations of the
world, GE, also fell well short of the goal of achieving value-building
growth year after year. In fact, it spent less than half the last
decade as a value-builder.
In periods of consolidation, value-building
growers step back and realign their resources, strive to understand
the market better, and redefine or refine their growth strategies
for the next wave of growth. Nearly 53 per cent of value-growers
became simple growers and less than 10 per cent became profit-seekers
in such periods. This shows that value-builders are prepared to
sacrifice their short-term profitability in order to maintain their
growth momentum.
In other words, even in consolidation phases,
these companies do not allow themselves to fall back into efficiency
mode. They know that once the growth-engine slows down, it often
takes years before it can be fired up again. In sharp contrast,
when faced with a period of consolidation, profit-seekers usually
shut down the growth engine and opt instead for a pure profit-oriented
focus that involves heavy cost-cutting and aggressive belt-tightening
to meet earnings targets.
Few companies exemplify this growth philosophy
more than Home Depot. At the beginning of the nineties, the hardware
retailer rode out an economic downturn by undertaking an aggressive
geographic expansion, which made it a strong value-grower. As competition
responded to Home Depot's redefinition of the market, the company
experienced a period in which it pursued new initiatives and ideas
in other areas to keep strong growth and ensure earnings, but saw
its share price performance lag that of other retailers. The company's
return to the position of a value-grower-which it occupies today-was
accomplished in part through another wave of geographic expansion,
this time beyond the US borders.
The pursuit of sustained top-line growth raises
that question of magnitude: what should the speed and timing of
growth be when a company enters and maintains its growth spiral?
Our analysis clearly showed that value-growers avoid the dangerous
yet alluring trap of "the more, the better". They know
that the heavy-footed, aggressive approach of simple growers is
neither productive nor sustainable. Every company has an optimal
growth rate for long-term value creation. This growth rate is unique
for every company and even increases for the best of the value-growers.
Assessing your growth rate involves looking for symptoms of sub-optimal
growth (too fast or too slow).
Fundamental 5: Value-building
growth follows a specific pattern and can be learned
The idea of shifting
an organisation's strategic emphasis towards growth and away from
the bottomline oversimplifies a more complex issue. Questions such
as what drives value-growers and what distinguishes them from other
companies have no single clear-cut answer. Nonetheless, value-growers
do have many things in common regardless of their region or industry.
Our research highlights some distinctive characteristics
and behavioral patterns of value-building growers that set them
apart from the rest of their peers (See The Most Important Growth
Drivers). Value-building growers do things differently. Hence, in
following them, developing the missing distinguishing growth drivers
and adapting them to the specific scenario, companies can learn
how to grow successfully. A company's growth arsenal-the tools and
levers it uses to outperform its competitors-has three kinds of
weapons: growth determination, stakeholder empathy, and an enabling
business model.
One of the most distinctive characteristics
of value-growers is that they actively steer and manage their growth
with a balanced set of strong drivers, whereas less successful companies
tend to be more passively reliant on environmental growth factors.
In our interviews with value-growers, most
attributed 90 per cent of their growth to their ability to employ
key internal factors in a balanced way. The small remainder they
attribute to external factors, implying that they believe they can
control their own destiny. In comparison, non-value builders attribute
44 per cent of their revenue performance to external, environmental
factors. Many blame a changing market. A value-grower is more likely
to change itself rather than blame the market (See Symptoms Of Sub-Optimal
Growth).
The bumpy ride of Hennes & Mauritz, the
Swedish fashion retailer, to the value-building quadrant shows that
balance is not something a company establishes and then ignores.
There is no such thing as autopilot on the way to value-building
growth. This company leveraged its enabling business model-defined
by core competencies in marketing, logistics, and sourcing-in order
to make a successful transition to a much larger European market
from the Swedish market.
Preparing for value-building growth
What must a company do to begin the upward
spiral of value-building growth or to ensure and build on its position
as a value-grower? The first crucial steps require understanding
your position relative to competition and setting the right strategic
direction for growth. Depending on the situation, the strategy for
value-building growth will need to be orientated. For example:
Value-growers must pursue top performance,
maintain stamina, redefine their businesses and markets, and continuously
"push the envelope" even further.
Profit seekers need to make a clean break from
the profit trap-cost-cutting and control-and refocus on market and
growth-oriented investments. This begins by developing a vision
and reassessing the company's culture and incentive system.
Simple growers typically need to refocus on
core competencies while maintaining growth momentum.
Underperformers may need fundamental restructuring
and strategic reorientation.
We aim to use our study of value-building growth
in the Indian context to arrive at findings highlighting not only
the best value-building companies, but also the common strategic
threads that run through them.
research
& inputs from Anshuman Maheshwary, business analyst, a.t. kearney.
|