JANUARY 5, 2003
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Two Slab
Income Tax

The Kelkar panel, constituted to reform India's direct taxes, has reopened the tax debate-and at the individual level as well. Should we simplify the thicket of codifications that pass as tax laws? And why should tax calculations be so complicated as to necessitate tax lawyers? Should we move to a two-slab system? A report.


Dying Differentiation
This festive season has seen discount upon discount. Prices that seemed too low to go any lower have fallen further. Brands that prided themselves in price consistency (among the consistent values that constitute a brand) have abandoned their resistance. Whatever happened to good old brand differentiation?

More Net Specials
Business Today,  December 22, 2002
 
 
DC DESIGN
Prince of Prototypes
First-world quality at third-world prices. So, what's the science behind Dilip Chhabria's compelling proposition?
Dilip Chhabria, CEO, DC Design: The man still pens the initial design for all his work

At the Geneva motor Show in March this year, Dilip Chhabria had every reason to return with a trailor truck-sized complex. His modest stall was tucked away under the main hall, there were no slick AV presentations running on a giant screen, and his marketing team was all of three-Chhabria included. Still, if the 48-year-old Chhabria wagered Rs 1 crore for real estate at the show, it was because he knew he had one big thing going for him-the Infidel. A concept car based on the Toyota mr2 platform, designed to marry the style of Italian super cars with Chhabria's own vision of a road monster.

The Infidel's radical design created such a buzz that three of motown's biggest design lords decided to look up the "rakish" car. One was Bob Lutz, General Motor's Head of development; another was Chris Bangle, Chief of BMW's design; and the third, Henrik Fisker, Creative Director at Ford's design studio in London and Aston Martin's Design Director. Good for Chhabria, because instead of returning to Mumbai feeling bruised and crushed, he actually found himself-on a freezing morning three days after the show-standing outside Ford Motor's new design studio, called Ingeni, in London. After a long meeting, Fisker made Chhabria a stunning offer. Would he be interested in designing a prototype for a new Aston Martin (a Ford subsidiary) model based on the best-selling db7?

The rest, as they say, is (contemporary) history. Returning to Mumbai, Chhabria finalised the deal and got down to work. Less than 110 days later, the db7 prototype was on a ship bound for the US, where it would be displayed at the hi-profile North American International Auto Show in Detroit in January 2003. Says Chhabria: ''As far as the cost-quality equation of car design is concerned, we have no parallels in the world.''

Global Highway

That's true. As far as pure design skills go, Chhabria's DC Design-which offers broadly three services: rapid prototyping, design on demand, and styling-is probably as good as its global peers. But in terms of costs and sheer availability of manhours, it is streets ahead.

DC Design can do in $2.5 million what a designer abroad would charge $10 million-and it has 1 million manhours. Also, Chhabria boasts of remarkably quick turnarounds. For example, the db7 prototype went from concept to finish in just three-and-a-half months. The Infidel that he took to the Geneva show was designed in three months flat, too. Moreover, prototypes are usually dummies made of fibre glass. But Chhabria makes them using sheet metal and, yes, they can be driven as soon as they are finished. Of course, that's because he only designs the skin, everything else under it comes from the customer. But the question is, if Chhabria churns out world-class design sitting in his 65,000 sq ft Mumbai studio, just how does he do it?

The Man And His Machines
Some of the cars that Chhabria worked wonders with.
Zelo
A 2x2 coupe based on the Daewoo Nexia. 17" wheels and tight overhangs give it a smooth appeal

Ikonconcept 2003
Developed jointly with Ford India, this Ikon car was given a mean roadster look at DC's studio

Phoenix
You'd never guess this. It's the plain old Ambassador under a stunning skin that DC gave it

Arya
You'd never guess this either. This snobbish SUV is actually based on the Tata Sierra mechanicals and floor!

Ra
A 2x2 stylised mini sport utility based on the Suzuki Jimny. If you are a sucker for looks, this will win your heart

Infidel
This is the car Chhabria took to the Geneva Motor Show this year, and that got him the Aston Martin deal

Two reasons: One, the way his team of 450 is structured and two, the technology that he puts to use. DC Design, which BT estimates has an annual revenue of Rs 15 crore, has two broad divisions: designing and prototyping. The former takes care of styling, designing, and marketing, and the latter takes care of giving the design a physical shape. All the original lines for the car are sketched by Chhabria himself ("can't afford to hire a global designer," he says half-jokingly). This is then taken up by his core design team of seven, hired mainly from institutes like Industrial Design Centre, IIT, Mumbai, and the National Institute of Design, who create a digital model using computer-aided styling. Then, a 3-d model is developed for the ''look-and-feel'' of it. Once the customer okays the computer-generated model, the design is sent for prototype fabrication. The prototype approved, DC's fabrication unit churns out the required number of copies.

Typically, in design though there are a number of trade-offs involved, especially among time, cost, and quality. When a designer tries to speed up a project, either costs go up or quality suffers. On the other hand, if he spends more time building quality into his design, time and costs increase. These are issues at DC Design too, but the company has one major advantage. It is a relatively small outfit, and that allows the various designers to work more closely, thereby minimising communication gap and rework. Says Pankaj Jhunja, head of the design studio: ''There is neither any repetitive job nor any supervisors in the organisation. Everyone is his own manager.''

Chhabria may never have gotten to owning his own design firm had he not battled complacency to try the untested. After he graduated from the Art Center, he went to work for General Motors in Detroit. But within a year, he realised that he didn't want to spend the rest of his life as an anonymous designer. Quitting gm, he returned to Mumbai in 1981, and joined his family's modest electrical components business. Soon he shifted focus to auto accessories, and in just a few years his venture started making so much money that his father shut his own venture and handed Chhabria the reins.

The Aston Martin DB7: Coming soon, a DC version

Over the next 10 years, he prepared the ground for his car design venture, investing in equipment and knowhow. In 1992, Chhabria picked up a Maruti Gypsy and reskinned it. And one day when he was driving around in Mumbai in it, he was flagged down by a man who offered to make a spot deal for the vehicle. Chhabria agreed and sold the Rs 1.73 lakh vehicle for an impressive Rs 5.5 lakh. Thereafter, DC designed cars became his advertisements, and customers started queuing up.

What followed were a series of traffic-stopping modification jobs (See The Man and His Machines). Take the Arya, for example. It's a Tata Sierra, but the skin is completely redone to give it a snooty suv feel. Or the Phoenix. It's the plain old Ambassador turned into a trendy sedan. In fact, Chhabria did this just to prove a point.

That innovative design can transform even the stodgiest of metal. In the last 10 years, he has customised more than 470 cars. Some of his celebrity customers include liquor baron Vijay Mallya, movie stars Shah Rukh Khan and Juhi Chawla, and political big-wigs such as Bal Thackeray. Says Alan Durante, Executive Director and President (Automotive), Mahindra & Mahindra: "(Chhabria's) designs are contemporary, and they are benchmarked against the very best products in the world."

Still, there are some big gaps in DC Design's skill sets. For instance, it can't do any engineering work such as engine tuning. Chhabria says that he is on the lookout for a suitable partner. But the Aston Martin deal has created a wave of optimism within the company. Next year, Chhabria plans to take to the Geneva Auto Show ''an anti-thesis of the Infidel'', which will be ''monstrous, sweptback, and (in all) a unique sports car''. You never know what that may lead to.

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