Competitiveness
as a notion is barely a decade old in India. For more than 40 years
post Independence, Jawaharlal Nehru's Soviet-inspired central planning
system ensured that Indian businesses had a captive market. Capacity
was the only marketing constraint, and competitiveness meant the
ability to swing licences from a highly political and corrupt bureaucracy.
A cost-plus pricing system encouraged companies to build assets
and overheads, without worrying about efficiencies. Small wonder,
then, that the sins of those 40 years are proving so hard to wash
in a bare 10. But atone, India Inc. must. By not being remorseful,
but resourceful.
Most of the local industries such as automotive,
chemicals, and foods are still protected by tariffs. However, the
duty rates are coming down every year and all the World Trade Organisation
(WTO) signatories are committed to lowering them to zero, although
no time frame has been set (the US has suggested 2015 as the deadline
for developed countries). Can Indian industry withstand an unrestrained
global onslaught? No way. Over the past 10 years, industry has been
preparing for global competition by addressing structural issues.
That has meant reducing workforce, improving manufacturing processes,
selling or closing down unviable plants or businesses, restructuring
expensive debt, decentralising decision-making and developing a
conscious strategy for markets overseas.
Each company must find its own winning formula,
work on it, and hope that it succeeds |
For instance, the country's oldest conglomerate,
the Tata group, has sold lots of different businesses and entered
newer ones. Reliance, the largest business group today, has not
only consolidated its core business of petrochemicals, but made
big bets on sunrise industries of telecom and biotech. The A.V.
Birla Group is focusing on its commodity businesses for scale and
efficiency, while some other family-managed groups like the TVS
Group have spent the past decade addressing fundamental issues such
as manufacturing. Yet others, especially Ranbaxy, have systematically
built their marketing networks abroad to capitalise on new opportunities.
None of them, however, is anywhere close to
global leadership, which is what true competitiveness should finally
afford. Be it IT services, it-enabled services (BPO), garments,
auto components, or drugs, cost is the single-biggest selling point
for India Inc. While price competitiveness does give a definite
edge, it is not the ideal-and far less, sustainable-advantage. As
any marketer will tell you, buyers have a way of knocking prices
down year after year. Besides, prices are the first thing to be
targeted every time there is a demand slump. That's why India's
it services companies are looking at consulting work, and that's
also why Ranbaxy-despite its clear advantage in making off-patent
drugs-will necessarily have to play the basic research game.
The other components of the winning equation
are quality, service, image, and innovation. But how is India Inc.
to make the leap from cost to innovation? The answer: slowly and
steadily. Indian companies enter the world market with such crippling
disadvantages that any significant change in strategy overnight
is impossible. It is impossible for Ranbaxy to invest $3 billion(Rs
14,400 crore) in developing a new drug even if it comes up with
an innovative molecule. Similarly, Tata Engineering cannot afford
to wager a billion dollars on a revolutionary luxury car even if
it could make one. It must first become a Hyundai before it can
aspire to be a Toyota. Until then, it must find profitable niches
in which it can survive and grow. The point: there is no one answer
for India Inc.'s competitiveness. Each company must find its own
winning formula, work on it, and hope that it succeeds.
The prevailing wisdom suggests that Indian
companies should focus on knowledge-based industries such as software,
engineering design, and biotechnology. For good reason. The infrastructure
constraints are so severe and the cost of capital so high that only
skill-based industries that do not demand intensive capital investment
or physical transfer of goods have any chance of succeeding. Besides,
there is a reasonably abundant annual supply of white-collar workforce
from India's educational institutions. Industry must use this not
only to enter new knowledge industries, but to upgrade research
and development in its existing businesses. That may be the only
way of accelerating India's growth. A Nasscom-McKinsey study, for
instance, puts the opportunity in it and it-enabled services at
a staggering $57 billion by 2008-that's only five years away.
But the development of knowledge-based industries
must not come at the cost of, say, agriculture or manufacturing.
Can you imagine living in a country that imports everything? Rather
the idea should be to offer a competitive platform from which every
industry can launch its own global strategies. In auto components,
for example, a handful of companies are beginning to claw up into
the international aftermarkets. Some others like Bharat Forge are
building up capacities in niche areas like castings, and already
have some top-of-the-line OES as customers. In chemicals-a market
dominated by China-a company such as Jubilant Organosys is beating
Chinese manufacturers in speciality chemicals. Just imagine how
much more competitive these companies could be if only larger macro
issues were addressed.
Just like all countries cannot be competitive
in all things, all companies in corporate India will not become
globally competitive. The stronger ones will need to grow out of
India and tap different countries for disparate competitive advantages.
China is emerging as a manufacturing base for some companies. They
must use this not just to cater to the local markets, but as a springboard
to other markets. Could the government draw up a policy that favours
a "Winners Inc.", by removing bureaucratic hassles, developing
roads and power generation on a priority basis at places where these
companies are located? A portion of their profits could then be
pooled to help the next tier of winners. It's a controversial proposition,
but one worth exploring.
The last 10 years have been profound for the
changes they have effected in industry, and understandably there's
lots it must do. But ironically for India Inc., the promise is precisely
due to the little it has done.
|