| There's 
              Asok the intern, obviously a corruption of Ashok, and hence an Indian 
              in comic strip Dilbert.   There's McKinsey CEO Rajat Gupta, the first 
              non-white, non-American to hold down that position in a firm renowned 
              for its East coast hauteur.  There's Anup Gupta, Bill Gates' Man Friday 
              on matters technological.   And there is the newest of them all, Arun Sarin, 
              who has just been named Chris Gent's successor to the CEO's post 
              at Vodafone, the world's largest mobile phone company.   The accelerating trend of Indians becoming 
              chief executives or holding down senior positions in global corporations 
              shouldn't surprise anyone.  
               
                |  |  
                | Vodafone CEO-designate Arun Sarin is the 
                  newest Global Indian Chief Executive |  Beginning the 1960s, the best and brightest 
              from India's finest engineering schools-notably the Indian Institutes 
              of Technology-have headed for the United States to study, work, 
              and often enough, stay back, sometimes entire batches of them. "I 
              was part of the class of 1968 at IIT Kanpur," recollects Saurabh 
              Srivastava, Executive Chairman, Xansa Systems and President of the 
              New Delhi chapter of The Indus Entrepreneurs, tie, a technology 
              mentoring network founded by some Silicon Valley Indians. "Out 
              of the total class strength of 200, 150 went abroad." McKinsey's 
              and Microsoft's Guptas are from IIT Delhi. Arun Sarin, from IIT 
              Kharagpur; Rono Dutta, the ex-President of United Airlines, from 
              IIT Kanpur. It takes between 15 years-people who achieve this are 
              very very good, or very very lucky, or both-and 25 years for an 
              entry level manager to make CEO. The first wave of Indian techies 
              who went to the United States to study got into research or academia, 
              or came back after a few years. It was only in the 1970s and the 
              1980s that Indians entered the global corporate mainstream. Expectedly, 
              it was in the second half of the 1990s that a clutch of Indian execs 
              was named CEOs of global corporations. "As IIT graduates progressed," 
              explains IIT-Kanpur, HLL, PepsiCo India, and Reebok India alum and 
              now Reebok International's brand head Muktesh Pant, "there 
              was a beneficial rub-off on all Indians." "Today, as a 
              single ethnic group, I think Indians are the most respected professional 
              managers."  Post 1991, when India took its first tentative 
              steps towards an open market, and, to some extent, even before that, 
              multinational companies operating in India had realised that there 
              was a motherlode of executive talent waiting to be mined in India. 
              Today, PepsiCo's global system has close to 15 managers who have 
              moved from its Indian subsidiary; Unilever's, over 60 managers who 
              have moved from Hindustan Lever Limited; and GE's, over 100 managers 
              who started off with one of the several GE subsidiaries that operate 
              in the country. There's Reebok's Pant. And Reckitt Benckiser's operations 
              in the UK and Ireland are headed by an Indian, Rakesh Kapoor, who 
              joined the Indian operations as a Regional Manager (North) in 1987. 
              Every Indian who enters the global network of his or her company 
              and performs well increases the chances of those coming later; "I 
              was the first Indian manager in our bank," says Aman Mehta, 
              CEO, HSBC Corporation. Now, there are around 75 Indian executives 
              in HSBC's global operations.  
               
                | Technical expertise, command over the English 
                  language, and a hardworking nature make Indians successful globally |  At Home Abroad  Some credit for the globalisation of the Indian 
              exec should go to the culture of meritocracy (recent, still) in 
              most global corporations where the best person, irrespective of 
              colour, caste, religious affiliations, or social networks, gets 
              the job. But the Indian executive comes armed with several traits 
              that guarantee acceptance and success in a larger, global context. 
              "The cultural outlook of India bestows Indians with a liberal 
              outlook of life," says L.M. Singhvi, who served as India's 
              High Commissioner to the UK between 1991 and 1997. "They are 
              more at home at other countries than other immigrants." A study 
              of ethnic minorities in Silicon Valley shows that Indians are far 
              ahead of Chinese and Taiwanese in terms of managerial and executive 
              positions occupied: 67.5 per cent of the Indians surveyed were in 
              such positions as compared to 55 per cent of the Taiwanese and 22.9 
              per cent of the Chinese surveyed. "Despite their relatively 
              short stay in the United States this indicates that Indians may 
              have advanced relatively rapidly up the corporate ladder," 
              says the study's author Rafiq Dossani, a senior research scholar 
              at Stanford's Asia/Pacific Research Centre. "Though both Indians 
              and Taiwanese work primarily in managerial positions, Indians appeared 
              to have risen higher; this may reflect language difficulties for 
              the Taiwanese, or their relative lack of MBA degrees." Umang 
              Gupta, the Chairman and CEO of Keynote Systems, a Silicon Valley-based 
              internet performance management systems hotshop agrees with that 
              analysis. "Our technical expertise, command over the English 
              language, hardworking nature, and the fact that we were difficult 
              to discourage made a big difference." Some credit for this 
              should surely go to the IITs and the Joint Entrance Examination 
              (JEE) they conduct that ensures that, on an average, one in every 
              52 applicants gets in.  There are other factors that make Indians ideal 
              global exec material: the ability to learn and adapt; the capacity 
              to deal with uncertainty; and the facility to work in teams. The 
              Chinese, for instance, make poor team-members. Nurtured in a command 
              and control culture they'd rather take orders (or give them). 
               
                | Founding a company was seen as the only way 
                  for Indian techies to break through the glass ceiling |  The Techpreneurs  It is safe to describe a people as having arrived 
              when a significant number make the difficult shift from executive 
              to entrepreneur in an alien culture. There have always been the 
              UK Indians, traders, essentially, whose sons and daughters went 
              on to build professional careers for themselves. There have also 
              been the rare trading conglomerates such as the one run by the Hinduja 
              brothers. But Indians were not really considered entrepreneur-material 
              until the emergence of a large (and still growing) population of 
              technology entrepreneurs in the United States.   The techies did it because they saw founding 
              a company as the only way to break through the glass ceiling. As 
              Kanwal Rekhi, Chairman, The Indus Entrepreneurs, a serial entrepreneur 
              himself and now CEO of Ensim, a California-based web hosting automation 
              software company puts it, "Indians were seen only as good techies 
              and it was very clear that they would not be promoted to top management." 
              "I would not call it racism; it is just that there was no precedent."  People like Rekhi and Vinod Khosla, one of 
              the co-founders of Sun Microsystems and now a partner at venture 
              capital firm Kleiner Perkins Caufield & Byers-some 40 per cent 
              of its portfolio is made up by Indian-led or founded businesses-were 
              the pioneers. Those who came later benefited from their experience, 
              and their networks.  Indians are not known for their network-mindedness, 
              but the Silicon Valley branch seems to have transcended this genetic 
              shortcoming. As University of California researcher Anna-Lee Saxenian 
              wrote in a study titled Silicon Valley's New Immigrant Entrepreneurs, 
              "These networks are not simply local. Silicon Valley's new 
              immigrant entrepreneurs are building far-reaching professional and 
              business ties to regions in Asia. They are uniquely positioned because 
              their language skills and technical and cultural know-how allow 
              them to function effectively in the business culture of their home 
              countries as well as in Silicon Valley.... Silicon Valley's Indian-born 
              engineers have played a more arm's-length role, linking technology 
              businesses in Silicon Valley with India's highly skilled software 
              programming and design talent. These long-distance social networks 
              enhance economic opportunities for California and for emerging regions 
              in Asia."   The great tech meltdown may have spoiled the 
              Indian-entrepreneur-in-the-Valley dream some, and several of the 
              names that made the headlines as high profile Indian CEOs of global 
              corporations-Rana Talwar at Standard Chartered, Rakesh Gangwal at 
              US Airways, Shailesh Mehta at Providian Financial, and Jim Wadia 
              at Arthur Andersen-may no longer be around, but the great Indian 
              dream lives on. It hasn't been a fairy-tale ending for most: as 
              London Business School academic and renowned management guru Sumantra 
              Ghoshal puts it, "the record of those who made it to the CEO's 
              post isn't very good." And several Indians have achieved global 
              entrepreneurial success out of India, primarily in the area of technology. 
              Still, there's nothing like a Indian CEO of a global corporation 
              like PepsiCo-Chief Financial Officer Indra Nooyi may have a shot 
              at that post-or McKinsey when it comes to good PR. |