MAY 11, 2003
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Family As Unit
Of Study

Across the world, market research tends to use the individual as the unit of observation. In the Indian context, using the family would make better sense. With this in mind, J. Walter Thompson got Research International to embed its researchers with some 24 Indian families. The results? Log on.


Hearts, Minds
and Budgets

On this, there is near unanimity: public relations (PR), whether you call it halo management or anything else, plays a reasonably fair role in the way money is made. Why, then, is PR still regarded as the mistress who must forever stay in the shadows? Is the PR industry in need of a PR job?

More Net Specials
Business Today,  April 27, 2003
 
 
The Haves And The Have Not
They people the same offices, even the same floors sometimes, but The BT-Omam Senior Manager Salary Survey 2003 shows that there is a yawning chasm between the salaries of CEOs and their direct reports.

We'd like to call it the 5.3 times rule, and it is one of India Inc's most worrying statistic. To cut to the chase, The BT-Omam Senior Management Salary Survey 2003, of 100 companies across 17 sectors puts the average annual salary of a functional head, let's say, a CFO, or CMO, or CTO, at a little over Rs 29 lakh. CEOs, according to The BT-Omam CEO Salary Survey 2003 (See Business Today, February 16, 2003), earn approximately 5.3 times that, or Rs 1.5 crore a year. In effect, CEOs earn some 417 per cent more than their direct reports.

That, as you may have guessed, is way too much claim compensation experts, a subset of hr consultants that has been much in demand in recent years. "Functional heads should never be in awe of the CEO and pay is something that plays an important role in this," says Dr Yasho V. Verma, the Head of hr at consumer goods major LG India. Verma believes that the differential in pay shouldn't exceed 300 per cent. "The only way to narrow the gap is to tinker with variable pay." Variable pay has made its presence felt across India Inc. Only, the gap between CEO and functional head salaries doesn't seem to be narrowing. Indeed, as a numbers-shy G.S. Ramesh, the Vice President of hr at passenger car company Hyundai Motors, admits it has widened. "Increased competition makes the CEO more accountable," says Ramesh, explaining the premium that varies from 456 per cent (read that as CEOs earn 456 per cent more than their functional heads) in the case of the automotive sector to 819 per cent in the hospitality sector.

What's Happening At The Senior Level
After a difficult year in 2002, search firms have a lot to cheer about. The mood in the employment market is upbeat. There is a significant demand for talent and companies are under increasing pressure to retain top talent. In the past year, hiring at senior levels was mainly visible in sunrise areas such as IT-enabled services and insurance. However, current trends indicate a significant pick-up in hiring across sectors. Even those companies that had significantly downsized operations have now started hiring. The IT-enabled services sector continues to be at the forefront of hiring activity at the senior level. Companies such as HCL E-serve, efunds International, Prudential, E-serve International, MsourcE, Wipro Spectramind, AXA, Daksh, and GE Capital International Services have all been hiring senior executives. IT services and software companies are also back in hiring mode. In financial services, while there is almost no demand in the corporate finance and investment banking businesses, the retail side of the business, with insurance at the vanguard, continues to hire. Telecom has also seen significant movement and a spate of senior-level hires. Reliance Infocomm, Bharti, and Idea have all been very active. The business of organised retail continues to attract investments and has seen significant hiring at the senior level. Manufacturing, too, has shown some signs of buoyancy. And pharma continues to be a sweet spot. The one sector that has shown almost no hiring activity at the senior level is fast moving consumer goods. With the demand for consumer goods remaining stagnant, this isn't surprising. Still, I'd say the outlook (in terms of hiring activity at the senior level) continues to be positive. That's more than you can say about other geographies.

Still, functional heads are better off than their #2s. Deputy functional heads-their salaries have been captured in the BT-Omam survey under the head Senior Management II, or SM II-earn, on an average, Rs 16 lakh a year. Evidently, the corporate salary hierarchy is steep.

Trends in Senior Manager Salaries

The continuing trend in senior manager salaries has been the emphasis on variable pay. It isn't possible to verify this across sectors, but in general, the proportion of variable pay to fixed pay is higher in the better companies. In the telecom sector, for instance, the average proportion is around 22 per cent; at Bharti, its Head of hr, Jagdeep Khandpur claims, the corresponding number is 40 per cent. And across sectors, the proportion is higher for functional heads than deputy functional heads. At Dr Reddy's, the numbers are 40 per cent and 20 per cent respectively.

More significant, though, is the emerging trend of paying people in those functions critical to an organisation's success more than those in others. "We have moved away from the production age to the marketing age," says LG's Verma. "The sales and marketing head should be awarded at least 10-15 per cent more than other functional heads." That's only fair.

So, will this year be better for senior managers? It looks like it will with hikes of between 9 per cent (engineering) to 18 per cent (FMCG). Still, with the highest average pay post increase at Rs 64 lakh (for functional heads in the FMCG sector), the Rs 1 crore-mark seems a distant dream. That's a pity.

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