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Brand Nasdaq: The dotcom boom may be
over but Nasdaq remains the democratiser-in-chief of the global
equity culture |
Would
mark ingebretsen, a columnist for The Wall Street Journal Online,
have begun this book-on how Nasdaq became a global brand, representing
equity democratisation-any differently had he got wind of the current
'front running' scandal afflicting the New York Stock Exchange (NYSE)?
No, you'd guess. After using his preface for
the customary tribute to the role of efficient capital markets in
America's wealth, the author gets right with it: the April 14, 2000,
sell-off. After a giddy doubling of the Nasdaq Composite index over
1999, that was the day of the big crash that threw the Internet
Revolution into jeopardy, and with it, the grand vision of a 24/7
global market that enlis-ted profitless lil dreamshops and gave
direct online trading access to everyone.
What did it? Greed, perhaps, sparked by too
much money chasing too few stocks. Or a sudden confidence bust-up,
with hands thrown up in exasperation over the feared demise of Economic
Man (remember Robert Shiller's Irrational Exuberance?). Or a sudden
rediscovery of the P/E ratio. Who knows?
What's known is that Nasdaq still attracts
the West Coast's 'nerd kings', to the puzzlement of the East Coast's
'authority figures'. ''An earlier generation wrote music,'' says
the author, ''The nerd kings wrote code.'' While the book's grandiose
subtitle suggests a story blown way out of proportion to hold much
conviction, Ingebretsen does manage to win some confidence in Nasdaq's
retaining its allure. And this he does, ironically, by tracing Nasdaq's
history through the lens of a scam-watcher.
Nasdaq, or nasdaq, an acronym for National
Association of Securities Dealers' Automated Quotation system, was
created in 1971 to computerise over-the-counter dealer trading,
a system that features umpteen deals among umpteen mutually competitive
dealers (per stock), unlike NYSE's centralised floor auctions (one
counter per stock). The claimed advantage? Enhanced liquidity-all
so crucial to small-cap start-ups.
NASD, though, was formed in response to the
1929 NYSE crash, which threw up sordid tales of insider trading
(at Ford, for example) and angry howls for regulation. It took a
liquidity crunch during the Black Monday crash of 1987, for Nasdaq
to institute new rules that-in hindsight-gave the exchange its very
own scandal. Exposed in 1991, this was the 'spread fixing' scandal,
in which dealers colluded to widen the pocketed difference between
'bid' and 'ask' prices. It tarnished the brand, for it made a mockery
of 'competitive dealer trading'. And it was only after ex-cartel-analyst
Frank Zarb took over as Nasdaq's chief (in 1997), crushed the artificial
spreads, gave immediacy to direct trading, articulated a global
web vision and launched a charm offensive, that the brand's credibility
was restored.
The dotcom mania may be over, but NASDAQ remains
the democratiser-in-chief of the equity culture. Being cyberspatial,
it could even have continued trading through 9-11, but chose not
to (in recognition of the attack's symbolism).
Whether a dealer system is more efficient than
an auction system, however, remains contentious. Auction trading
is less chaotic, and thus harder for rogues to exploit. Moreover,
floor-based human interaction has its unique dimensions of information
exchange that Nasdaq can't lay hands on. Also, it seems less favourable
than NYSE to ordinary shareholders in many ways (in allowing multiple
classes of stock, for instance). Yet, the predominant thought this
book leaves you with is just how under-evolved capital markets remain,
per se. How manipulable, how un-self-regulatory and yet, how necessary.
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Discover Your Sales Strengths
By Benson Smith & Tony Rutigliano
Warner Books
Price: Rs 634
PP: 244 |
What do you think about when you're driving?''
If you don't ask this of your prospective sales-force recruits,
try it next time. It's relevant, according to this book, which
is so fluent that you'd think it's all personal insight. It's
not. It's based on the collective wisdom of 250,000 sales reps
and 25,000 sales managers, as gleaned by The Gallup Organization.
Salesmanship success, Gallup finds, is a function of talents-such
as empathy and command-that depend largely on how 'nature' and
'nurture' conspire to cross-connect the neural threads in the
individual's head.
That anyone can be trained to sell anything is nonsense,
say the authors. ''Having put the wrong people in the wrong
jobs, many companies waste enormous resources trying to postpone
their inevitable failure.'' Their myth-busting inspiration
is taken from Mark Twain, who's quoted as having said: ''It
ain't what you don't know that gets you into trouble. It's
what you know for sure that just ain't so.''
So, what ain't so? That education spells sales success (dropouts
win big), for instance. That sales experience counts most
(could be delusionary). That one can sell anything (depends
on what). That there's a 'right' way to sell (success methods
differ). That training works marvels (art lessons alone don't
create artists). And that relationships are paramount (make
friends, urged Dale Carnegie, but also 'influence others').
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Frontiers In Credit Risk
Edited by Gordian Gaeta, Shamez Alibhai & Justin Hingorani
John Wiley & Sons
Price: Rs 3,837
PP: 486 |
Banking is globalising furiously. While this
consolidation of financial power worries some, it also spells
a vastness of coverage that makes 'credit risk' more amenable
to statistical discipline (as with actuarial risk). Isn't it
natural, then, to expect the formulation of new risk metrics
to leave the old world of history-raking and character-judging
behind? And-how about taking the risk of a sudden shock into
account? This book makes a case for 'credit risk measurement'
by explaining why it is needed, and offering a ''forward-looking,
event-inclusive, objective and specific'' model to do the job.
The book also addresses the changing dynamics of global banking.
Specifically, the emphasis shift from front-end lending to
risk-market trading. As banks watch their classic 'intermediary
role' get squeezed, they've become accustomed to labelling
'risk management' as their true competence (and business differentiator).
So? So banks ought to welcome any bias-free risk input that
serves as reinforcement.
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