Many
years ago, there was a time that Rajeev Dubey cherished the idea
of being an academic. But a year into Delhi School of Economics,
he realised that he wasn't going to win a Nobel Prize. A career
with the government? He'd already missed out. How best, then, to
combine his twin objectives of creating economic wealth and being
of public service? Tata Administrative Services (TAS), set up originally
by J.R.D. Tata as a senior-level talent nurturing project to fulfil
his vision, was the best option. And Dubey never regretted joining
it.
At the moment, Dubey is the Managing Director
of Rallis India, having spent the last 25 years in jobs ranging
from the steel and metals sector to chemicals, and it has meant
developing skills in marketing, sales, research, team building and
every other aspect of business that comes to mind. Much of the credit
for his career growth and performance goes to TAS.
"TAS is unique," says Satish Pradhan, Head of hr
practices with Tata Sons, "It identifies leaders of the future,
marks them out, and gives them vast experience across industry functions.
It recruits for lifelong mobility across company and industry functions."
THE OLD TAS...
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»
Was directed by a vision
» Engendered
'Tata values'
» Nurtured
high-end talent
» Valued
sector mobility |
THE NEW TAS...
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»
Stays devoted to the vision
» Upholds
its core values
» Woos
ambitious MBAs
» Offers
modern dynamism |
Paradrop Force
Lifelong mobility. That's
the key phrase. For TAS is a group resource, and its officers are
the management equivalent of a sort of a commando force, trained
as top-league strategy formulators on the one hand, and as sleeves-rolled-up
strategy executioners on the other. Above all, these officers are
mobile. Airborne, in a manner of speaking-ready to be para-dropped
through the roof of any Tata company to get the job done... often
right into the corner office too.
"TAS gives us a captive pool of talent
that is completely steeped in the culture and value system so dear
to the Tatas," says Pradhan. And that, in itself, is seen as
something to be proud of, especially in a country where 'corporate
governance' has meant power centralisation more than anything else.
Does it work for the Tatas? Oh yes, say the
group's admirers. Anand Nayak, Executive Vice President (Corporate
HR), ITC Limited, points out the competitive edge that it gives
the group. "At a time when human resources are the true cutting
edge of competitiveness in any company," he says, "the
fact that a system like TAS exists is a huge asset to a diversified
group like the Tatas." Nayak is, however, also of the opinion
that while set-ups like TAS work for such groups, "in cases
like ITC, we need to take a different approach, and that has to
be in-house executive development programmes primarily, because
the functions are not as diverse."
Diversity Appeal
The TAS system has always thrived on attracting
the country's finest minds. The attraction?
An opportunity to peg one's career to India's
largest business house, and that too, one with the widest range
of business interests. A classic example is Jamshed Daboo, Chief
Operating Officer (Leisure Division), Indian Hotels. Daboo joined
TAS in 1986, and started off with Titan Industries, before moving
on to Tata Sons as CEO of Tata Quality Management Services. His
mandate? Taking the Tata Business Excellence Model to other Tata
companies, which was a challenge more for the demands of the model
than the companies' acceptance of it. After all, cultural conflict
was never an issue, the values being common across the group.
What differs, is the field of interest. Thankfully
for TAS officers, the group has a wide range to pick from. "When
I finished my MBA in 1986," says N. Srinath, Director (Operations),
VSNL, "I was not entirely sure what industry or function I
wanted to work in. Though I specialised in marketing and systems,
I wanted to have something to do with technology. TAS offered me
that option." Srinath joined TAS when the Tata Group was diversifying
into telecom equipment, oilfields, financial services and it-related
areas. Now, 15 years later, he is still fascinated by technology,
and is working on an internet project.
As mentioned earlier, attracting the best had
always been part of the story. But that was something that even
TAS couldn't take for granted, as it discovered in the late 1990s,
towards the end of a decade of tumultuous change in India. What
had started off more than four decades ago as J.R.D. Tata's initiative
in generating 'cadres' of talent with a shared vision, had undoubtedly
become a critical resource for the group, but was no longer necessarily
the first preference of the youngsters it sought to attract.
The Indian economy had opened up, market forces
had been given more leeway, and dozens of high-profile multinationals
had trooped in. The bright young Indian, fresh from B-school, had
options galore. And TAS was beginning to sound more like something
a batchmate's uncle had joined some decades ago-and less like something
that could propel one to global corporate stardom.
Rejuvenation
Outsiders may not have noticed. But TAS has
changed. For one, it's no longer Tata Administrative Services, which
sounds more like a private sector version of the Indian civil services.
It is simply TAS, a corporate brand with a distinct new identity
of its own. Besides, the 'officers' are more likely to be called
'executives' now. And in terms of ambition, these folk are less
likely to talk about 'public service' as their older counterparts
did.
That corporate success and economic growth
play the lead role in enabling Indians to better their condition,
is now taken for granted, by and large.
And the group's core values? Steady, as ever.
And that's the marvel that TAS is in the midst of pulling off. The
tools of success may have changed, the pressures and demands of
business may have changed, but not the original Tata vision.
So, what sort of people is TAS looking for?
R. Gopalakrishnan, Executive Director, Tata Sons, puts it pretty
succinctly: "Young managers with drive, enterprise and high
technical skills, middle managers who can inspire and nurture, and
senior managers who lead with character and vision. This is the
best of the Tata tradition that has been built up already."
Over the past few years, TAS has taken to wooing
India's premier B-schools with renewed vigour, and has stepped up
its involvement with business academia by providing case studies
and the like. The idea is to get youngsters interested in a Tata
career right at the start. And now with corporate governance becoming
a sought-after attribute all over again, this is the best time to
spotlight TAS as a brand, and the unique set of values it stands
for.
Yet, for all the new dynamism, critics wonder
if TAS has outlived its glory, and whether the very idea of mobile
super-executives creates an elite of arrogant super-bosses. "Confident
yes, but arrogant no," says Firdose Vandrevala, Managing Director,
Tata Power, pointing out that team play is the essence of the TAS
training, and the mobility would not be possible without such skills.
Vandrevala himself went through Telco and Tisco before taking over
at Tata Power. "The industries that I have worked in are completely
diverse," he says, "and yet I have never had a problem
fitting in-simply because of the common thread that binds the Tata
group." No doubt there.
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