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The panelists: (Top L-R) A.T. Kearney's C. Srinivasan,
Zensar's ganesh Natarajan, A.T. Kearney's Ravi Kushan, A.T.
Kearney's Devinder Chawla, and A.T. Kearney's Anshuman Maheshwary
(the consultant who worked along with Chawla on the project);
(Bottom L-R) Rothschild's Munesh Khanna, Thermax's Anu Aga,
and Professor J. Ramachandran of IIM, Bangalore |
In 2002, Business Today and A.T. Kearney
decided to embark on a first-of-its-kind exercise to identify India's
best-managed company. Business Today was keen on identifying the unique
practices that distinguish India's best managed companies and to share
this knowledge with its readers. And A.T. Kearney was driven by the
passion to leverage its global leadership on the topic. The firm suggested
that since companies exist to create value, its proprietary value
growth matrix be used as the basis for this study.
The value growth matrix maps market value growth
adjusted for changes in equity against revenue growth (See The Value
Growth Matrix). Our objective was to closely study companies that
made it to the top right of the matrix, the value-builders. That
way, we would only focus on companies that managed the tricky balance
between profit and growth.
A.T. Kearney has conducted a series of global
studies using the framework of value-building growth covering over
1,100 companies across continents. Apart from mapping a company's
performance in relation to that of its peers', the matrix provides
insights into how a company has exploited growth opportunities while
ensuring the right balance between profit and growth. More importantly,
such an analysis is the ideal starting point to discover how value-builders
manage their growth cycle over time.
The first step of the exercise was to shortlist,
from the universe of listed companies, a sample. To make the cut,
companies had to: have been publicly listed no later than 1996;
have minimum revenues of Rs 100 crore; minimum market capitalisation
of Rs 50 crore; and have declared a net profit in at least two out
of the past four years. Over 250 companies across nine industries-automotive,
energy and utilities, financial services, FMCG, it and telecom,
manufacturing, metals and minerals, process, and pharma and healthcare-made
the grade.
These companies were plotted on the Value-building
Matrix framework. A total of 23 companies across nine industries
from the value-builders quadrant were selected. This was based on
quantitative criteria as well as qualitative ones (consistency of
appearing in this quadrant over time; present size of operations;
potential for future growth).
In the second stage, a team of consultants
from A.T. Kearney sought to meet with the senior leadership of the
23 companies to understand the strategic decisions that enabled
the company to remain a value-builder. Seven companies refused to
participate. These include HLL, Kodak, ONGC, Indian Oil Corporation,
Zee Telefilms, Balrampur Chini, and Hero Honda. The other 16 companies
either met with the team of consultants from A.T. Kearney or filled
up a detailed questionnaire. The next step was a qualitative evaluation
based on the interviews and the responses. The parameters on which
this was done are: strategy, financial performance, leadership and
management philosophy, systems and processes, employee skills and
hr effectiveness, organisational structure, corporate governance,
and social responsibility. Each of these has a role to play in the
process of value creation.
The results were discussed by an expert panel
that met in Delhi on May 20. The panelists were: Dr C. Srinivasan,
Chairman, A.T. Kearney, Ravi Kushan, Managing Director, A.T. Kearney,
Devinder Chawla, Vice President, A.T. Kearney and the leader of
the team that conducted the survey, Anu Aga, Chairperson, Thermax,
Ganesh Natarajan, CEO, Zensar, Munesh Khanna, Managing Director,
Rothschild India, Professor J. Ramachandran of the Indian Institute
of Management, Bangalore, Sanjoy Narayan, Editor, Business Today,
and R. Sukumar, Deputy Editor, Business Today.
The panel looked at all the parameters considered
by A.T. Kearney and decided to identify India's best managed company
on the basis of four characteristics: value creation, strategic
direction, complexity of portfolio, and status as a role-model.
From 16, the panel shortlisted eight companies, then four, and finally
two, before identifying India's Best Managed Company.
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