|   A 
              brand is not a brand unless it commands a premium. To Steve Jobs, 
              Apple Computer's original visionary, a brand is not a brand unless 
              it defies categorisation, the box into which the orthodoxy would 
              have it put. So when Apple loyalists recently saw a 20-year-old 
              TV commercial featuring an athlete digitally enhanced to wield its 
              handy new gizmo, the iPod, they cheered the 'knowing' cheer. New 
              tool. Same values. Same brand. The brand for 'the crazy ones', the 
              ones who actually 'Think Different'.  In the late 1970s, Jobs' original tool was 
              a granny-friendly 'personal computer' designed for "the rest 
              of us". Through such homebody empowerment, it sparked a revolution 
              that went on in the 1980s to overthrow the centralised era of mainframes. 
              The 1990s saw the commoditisation of Wintel-clone computers, and 
              Apple lost both Jobs and its way-till 1997, when he found himself 
              adrenalised by a new challenge, and back in the hot seat.  Jobs 
              lost no time in transforming brand deference into brand difference, 
              and giving Apple back its originality. The fabulous iMac computers 
              got hearts skipping beats, even as Einstein, Lennon and Gandhi found 
              themselves part of fresh rallying call to creative action. In the 
              interlude, Jobs had been a filmmaker in la-la-land, and was now 
              clear that he would play the new game only in the "intersection 
              of art and science".   Wasn't that business suicide? He couldn't care 
              less; he'd made a fortune on one crazy bet after another-and he'd 
              demonstrated a daring willingness to lose it all for the brand's 
              values. Wall Street could laugh all it wanted, but he had the nerve 
              to stay true to Apple's unique relationship with its loyalist.  And Apple remains Apple, a brand wowing onlookers 
              with its success in the arena of digitised music. Its 2001-launched 
              iPod device for downloaded internet music is the result of aligning 
              the music industry's intellectual property interests with his creative 
              vision, and is being hailed as the coolest thing since the Sony 
              Walkman. Its 2003-launched music shop, iTunes, is rocking the Net 
              legally, even as its latest software arouses the imagination in 
              fresh ways. It's all happening, y'know. And what about that big 
              boxed image? Brittle. |