This year, when business today and
A.T. Kearney set out to identify panellists for the best managed
company exercise, we decided to pick only people who were: a.
eminent enough for lay readers to know, if only from the positions
they hold; b. endowed with an in-depth knowledge of business even
if they did not know specifics about the companies they were judging;
and c. neutral (that is, they did not hold down any corporate
posts). Since it would be difficult to get the few people who
satisfied all criteria together in one place at one time, we decided
to do this remotely. A detailed report, put together by A.T. Kearney,
and containing information on the 13 companies as well as the
six we thought they could rate, was sent to the panellists. Then,
their feedback on the process and on the candidates was sought.
The individual choices of the judges (which will not be publicised)
were used to arrive at India's Best Managed Company. The panellists:
Kiran
Karnik
President/Nasscom
Personally, I am pleased to see the emphasis given to the social
perspective and also to innovation. These are important dimensions
that are sometimes ignored in assessments that focus excessively
on performance in the market place. The human capital aspect,
in conjunction with innovation, also ensures a longer-term perspective
of the company's prospects.
Jairam
Ramesh
Rajya Sabha MP and Secretary/ All India Congress Committee's
Economic Affairs Cell
One attribute of a well-managed company is that it should not
evoke questions in the mind of the public. Each of the companies
in this list have their pluses and minuses.
G.
Raghuram
Professor/IIM-A
Tata Power and L&T have performed well in the core sector
(not always easy), Ranbaxy has built an international pharma business
against all odds, Wipro and Infosys have great internal processes,
and ICICI's K.V. Kamath believes in champions (creating an empowered
workforce). I would like to see next year's study factor in Corporate
Social Responsibility and export performance.
G.N.
Bajpai
Former Chairman/SEBI
I particularly liked the stress on learning and growth. At any
given point in time, a company may be doing well, but once it
stops learning further from the environment, it stagnates.
THE SCORING
Panellists ranked companies from
1 to 6. companies they ranked 1 were given 10 points; those they
assigned 6, 0 points, and other ranks in between proportionate
scores. The six last-round companies were also ranked on the basis
of A.T. Kearney's assessment of their standing in the value building
growth matrix, the questionnaire they filled in, and the in-depth
interview with the senior management team. Scores were again assigned
from 10 (for the company ranked 1) to 0 (for the company ranked
6). The five scores (one objective and the four assigned by judges)
were totalled to arrive at the best managed company.
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