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OCTOBER 9, 2005
 Cover Story
 Editorial
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Changing Equation
Mid-rung Indian pharmaceutical companies such as Lupin, Torrent, Strides Arcolab and others are looking at global acquisitions to bolster their product portfolios and growth prospects. Will the strategy pay off?


State Of Apathy
Lesson from Mumbai: India's cities are dangerously ill-prepared to tackle nature's fury. Here's what India's CEOs think of her urban hell-holes.
More Net Specials
Business Today,  September 25, 2005
 
 
SELF WORTH
Bengal's Favourite NRI-son
It's no longer Purnendu Chatterjee but Prasoon Mukherjee.

If the name of a company can offer some insight into the psyche of its promoter, then Prasoon Mukherjee should be a self-made man with a variety of interests and not entirely immune to a dash of hubris. After all, the Jakarta-based Non Resident Indian's company is named Universal Success. It isn't so much the name of his company that has propelled Mukherjee into the news back home in India, as his connections. In Indonesia, as in some other countries in the region, who you know is often an indication of who you are. By that measure, Mukherjee is a very big man; he knows Anthony Salim who, according to an old joke that is still heard in Indonesia, owns the country. The reticent and reclusive Salim runs the Salim Group (Salim is an adopted name Anthony Salim's father, a Chinese-Indonesian, took when he converted from Buddhism to Islam; Anthony has kept it even though the family has now converted to Christianity), one of the biggest in the region with estimated revenues of around $25 billion (Rs 1,10,000 crore). Mukherjee, who once worked for the group and now partners it in some of its ventures, appears to have not just learned how to work the system from Salim, but built on that.

Jumping Off The Victory Podium
Hedge Edge
The Return of Exchange Offers

Along the way, the 44-year-old has also replaced Purnendu Chatterjee as Bengal's favourite industrialist son. Already, Universal Success is the single largest investor in the state by way of pledged investments in a satellite township, an it park and a two-wheeler manufacturing unit, most of which are joint ventures with the Salim Group. Mukherjee's Bengal connection was the original reason for the Salim Group's desire to partner Universal and invest around Rs 44,000 crore in the state. And, in one of those moments that lend credence to such a thing as poetic justice, Mukherjee, who started his career as a waiter at Kolkata's Great Eastern Hotel, may be successful in his bid to buy it with the government readying to divest its stake.

With a diploma in hotel management, Mukherjee signed on with Indian Tourism Development Corporation as a trainee after his apprenticeship with Great Eastern. He spent a decade in the company, but left when a promised promotion didn't come his way and moved to Malaysia, where he landed a job overseeing the operations of TGI Friday restaurants in the country (there were 11). In 1994, he left as Director (South East Asia), TGI Friday and moved to Jakarta, and a new job with the Salim Group. A stock option programme made him rich and in 2000, he bagged a franchise for Outback Steakhouse in Singapore. "I was always haunted by the dream of doing something on my own and that is what probably prompted me to sell half my shares and leave for Los Angeles where I met the top brass of Outback Steakhouse," says Mukherjee. Today, the man runs 25 Outback restaurants in Malaysia, Thailand, the Philippines and Jakarta (apart from Singapore) and plans to take the number to 100 soon (he has plans for India as well, which he'd rather not speak about). All through, Mukherjee remained in touch with the Salim Group, something that is now paying rich dividends not just for him but for the state of his origin as well. "In my heart, I am a Kolkata boy who grew up in the bylanes of a central Kolkata neighbourhood," says Mukherjee downplaying his position of power. That may be the case, but no one can fault him for behaving like an arriviste should he bag Great Eastern. You see, Mukherjee actually arrived almost a decade ago.


Why Ratings Lie...
... And why they don't. An insight into how the world sees India.

If the world economic forum sticks to its deadline, the World Competitiveness Report, 2005 should be out shortly after this magazine hits the stands. It is likely India will improve on its 2004 rank of 55; one reason for that is because the WCR's methodology includes micro-economic measures (read: corporate performance and the like) and India Inc., by any measure, and compared to industry in any other country in the world, has been an outperformer for the past couple of years. That, though, is the only ranking that shows India in relatively good light. In most others, like Doing Business in 2006, and the World Development Report, India is an under-performer, and, if the reports are read the way they are meant to be, no investor would invest in India and no company, want to do business in it. So, what explains the $8-billion (Rs 35,200-crore) in investments by foreign institutional investors (FIIs) India has attracted till September 17, 2005? What explains the estimated $9.2 billion (Rs 40,480 crore) it will attract in all of 2005-06? And what is behind the common refrain of visiting CEOs that this is the second most attractive market (after China) to be in?

Fact is, there are two Indias (much like there are two USAS as everyone has realised after Katrina), and some of the reports concern the India that most people living in large cities and working in a company whose stock is soaring on d-street have not experienced. Some of India's development indicators are abysmal (think infant mortality and enrolment of girls in primary education), and it wouldn't do to forget such statistics in the euphoria of the Sensex breaching the 8,400-mark. From that perspective, the reports perform a critical role; they serve as our conscience and encourage us to do better.

However, by focussing exclusively on the letter of laws and regulations, and on numbers, some of the reports, such as the Doing Business one, do India a dis-service. Pakistan's economy may be booming and it may actually be easier to do business there (the report says so), but would anyone overlook India's huge market, its pool of talent that can be tapped to work anywhere in the world, and its democratic regime? The good news is, few companies and CEOs are likely to be swayed by such reports. What should our response be: trash the reports in public, and in private, quietly work on addressing the inadequacies pointed out in them.


Shifting Gears
Landmark embarks on a major expansion.

Landmark Group's Jagtiani: Widening his India focus

In six years, the Dubai-based landmark group opened a mere seven Lifestyle stores in India. In the next two-and-a-half, though, it plans to ramp up the count to more than 30. Why is the $600-million (Rs 2,640-crore) retail major, owned by low-profile Micky Jagtiani, suddenly stepping on the gas? Because a host of factors is coming together that could accelerate growth in the Indian retail industry, leading the 53-year-old Jagtiani, who's so far been more focussed on other parts of his sprawling retail empire, to speed up his India plans. "We expect to invest Rs 5 crore in each store and will primarily focus on malls, although we also continue to look at viable stand-alone locations," says Sankar G., Managing Director of Lifestyle International in India. This time around, Landmark isn't just looking at metros, but tier-II towns such as Pune, Cochin, Nagpur and Coimbatore.

Besides expanding Lifestyle's nationwide presence, Sankar says the group is considering setting up more specialty stores to add to the first Home Centre opened by Lifestyle at Gurgaon's MGF Plaza. "The idea is to expand each of our categories (Lifestyle offers apparel, footwear, children's wear, furniture, health and beauty) and offer customers a one-stop-shop for their requirements," says Sankar. The stand-alone stores are expected to be spread across 50,000 square feet, while store-in-store categories may get around 10,000 sq. ft of space in a single store. With scale becoming decisive in the retail business, Sankar says Landmark is open to "synergistic" acquisitions to grow its business. The retailer recently moved its India headquarters from Chennai to Bangalore to not only tap the larger pool of talent in the software capital, but also to be close to suppliers. Finally, Pantaloon's Kishore Biyani may have some serious competition.


JUMPING OFF THE VICTORY PODIUM

The exit of Salil Kapoor in September marks the fifth time in the past eight years that the marketing chief of LG India, the country's largest consumer durables company (revenues: Rs 6,500 crore), has quit. The buzz in industry is that the job is a high-pressure one. The company itself would like to think otherwise. "I feel that an LG experience opens doors to great offers for these people," says Y.V. Verma, Head (Human Resources), LG India. For the record, four of the five people listed here are still 'deciding' on their next move.

Rajeev Karwal, 1997-1999
Ex-CEO, Electrolux Kelvinator India
Currently deciding on next move
He is credited with having invented the fifth 'P' in consumer durables marketing, pace. The company went national within seven months of launch. He later put in a stint with Philips India and then served as CEO of Electrolux Kelvinator India.

Ajay Kapila, 1999-2001
Ex-Head, Marketing, Electrolux Kelvinator India
Currently deciding on next move
Kapila was built along the same lines as Karwal. He left LG for Kinetic and then moved to Electrolux. Speculation is rife that he may join the Dubai-based Jumbo Electronics.

Pradeep Tognatta, 2001-2002
Senior Vice President (Home Appliances), Samsung India
After Kapila's exit, the mantle fell on Tognatta, who was out of LG within a year, citing health reasons.

Ganesh Mahalingam, 2002-2003
Head (Marketing), LG India
Currently deciding on next move
He is credited with the company's decision to sponsor the 2003 cricket World Cup.

Salil Kapoor, 2003-2005
Head (Marketing Services), LG India
Currently deciding on next move
Kapoor joined LG after graduating from Delhi's Faculty of Management Studies (FMS) in 1998. Thrust into the role after Mahalingam's exit, his wings were recently clipped following the entry of Girish Bapat, who joined from M&M as Head (Marketing).


Hedge Edge
Watch out FIIs, here come the DIIs.

TAKE IT TO THE LIMIT
» MFs to be considered trading members like FIIs in respect of position limits
»
Schemes of MFs to be treated as clients like sub-accounts of FIIs
»
Revised policy shall be applicable to all new schemes that are yet to be launched, or for which offer documents have been submitted to Sebi
»
Total portfolio exposure in the derivatives market increased to 100 per cent from the earlier 50 per cent
» MFs will be able to increase their exposure to the F&O segment backed by liquid securities or cash; earlier it was cash alone

You could now call them the DIIs, or the domestic (or desi, take your pick) institutional investors. No, it's not a newly created class of stock traders, but our very own mutual funds (MFs) we're talking about. With the Securities and Exchange Board of India (SEBI) enhancing the scope of domestic fund participation in the derivatives market-prior to this move there were several restrictions-they have now been bumped up on a par with those pinstriped idols of liquidity, the foreign institutional investors (FIIs). Like the FIIs, domestic funds will now be considered active trading members, in respect of their position limits in index futures and options, stock options and stock futures contracts. Also, the funds' schemes will be treated as sub-accounts of FIIs. "This will create a level playing field, which will help investors invest in a new class of instruments," points out Paras Adenwala, CIO (Equity), ING Vysya Mutual Fund.

Once MFs throw their hats into the derivative ring, liquidity in the overall market is expected to increase. That's because, as Krishnamurthy Vijayan, CEO, JM Financial AMC, explains: "With margin amounts getting reduced, more cash is left in the hands of the funds." Earlier if an mf sold shares of Tata Steel worth Rs 500 in the derivates segment, it would also need to hold shares worth Rs 500 of Tata Steel in cash as well as Rs 500 in cash as margin money. Once the new norms come into play, the fund will have to hold only Rs 100 as the margin amount. Adds Rajan Mehta, Executive Director, Benchmark AMC: "The long-term breadth and depth of the market will increase, once funds get in sophisticated products." Mehta is optimistic this will happen because of the removal of limits of exposure-earlier funds could only take a 50 per cent total portfolio exposure in derivatives. Now they can take a 100 per cent long position in derivatives, even if they have just 30 per cent in equities (and the rest in debt). However, don't expect the action to begin tomorrow itself: Products have to be designed, investors educated... but the wait should be worth it.


THE RETURN OF EXCHANGE OFFERS

Trade-ins: Sponsored by dealers now

Back in the early 90s, baron International's Kabir Mulchandani rocked the consumer durables world with his cut-rate TVs and music systems. One of his strategies: Exchange offers, which encouraged buyers to trade in their old TVs for new ones. Baron went bust and so did such trade-ins. But suddenly, they seem to have made a comeback in the Rs 20,000-crore consumer durables industry. Only this time around, it is not the marketers, but their 28,000-odd dealers who are driving the trade-ins. "Dealers see the marketer's festival push as an opportunity to make the consumer upgrade, and many have decided to adopt the exchange offer route," points out Ravinder Zutshi, Managing Director, Samsung India.

The exchange offer fever has swept across the board. "Some big dealers in the South, such as Viveks, may also start it soon," says Zutshi. But does this mean there is no marketer support for the exchange offers? Not really. For, most marketers do foot the local promotion bill if the dealer is pushing the exchange on its brand. And a few marketers, such as Videocon, are tactically pushing their low-end colour television range-yes, Akai again-through company-led exchange offers. Expect more of such offers. Printers, copiers and, in some cases, two-wheelers are starting to jump on to the trade-in bandwagon.

 

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