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The woman behind Gates: Wife and former
Microsoft engineer, Melinda (background) co-chairs their philanthropic
foundation |
He
is silicon valley's original poster boy. Geeky, self-made, and
fabulously rich (actually, the world's richest). Thirty years
after he founded Microsoft along with buddy Paul Allen, Bill
Gates continues to have a stranglehold on the PC market.
Nine out of every 10 PCs in the world use Microsoft software.
Yet, Gates sees potential all around. On a four-day visit to India
last fortnight, and accompanied by his wife Melinda, Gates unveiled
a massive $1.7-billion (Rs 7,650-crore) investment plan. Even
as he hopped across the country (he visited Delhi, Chennai and
Bangalore), meeting with politicians and bureaucrats, he deftly
combined the twin task of evangelising Microsoft's vision of the
future and taking stock of the work being done by the Bill and
Melinda Gates foundation, which he has endowed with a staggering
$28.8 billion (Rs 1,29,600 crore). On his ride back from Tamil
Nadu Chief Minister J. Jayalalithaa's office to the Chennai airport,
Gates, accompanied by Microsoft India Chairman Ravi Venkatesan,
spoke with BT's Venkatesha Babu.
Excerpts:
How much of a threat is Google to Microsoft?
What Google offers today in terms of products
is quite interesting. They have the leading web search site and
people are looking at whether we will be able to do things better
and compete with them. And I think this is just a great example
of how competitive this business is. Google did not even exist
six or seven years ago and now they are a company worth over a
$100 billion (Rs 4,50,000 crore) and they are darlings of the
press in terms of doing new things (smiles). We are absolutely
building our search capability that we think will be better than
what Google will offer and the only clear winner in that competition
are the consumers.
Is the entire Windows Live initiative
(web-based software products) that you have been pushing, aimed
at combating Google and, say, its other offerings like its partnership
with Sun to push a free office suite?
No. Google and Sun are two different companies.
The press has been really smart to realise that (their partnership)
has really no content. I don't hear Sun as much as I used to (smiles).
Mostly it is Google, Yahoo and eBay. Windows Live is not just
about web search. It is about...for example, you move from one
pc to another or move from a pc to a phone, having your information
automatically show up, your files, your calendar, your favourite
links and being able to do it automatically, so that you get more
value out of the devices. It is actually a very user-centric thing.
And that is not something anybody has done before. We now understand
how exactly we can do that. Windows Live is more about these things
rather than about any particular company.
Are you looking at an acquisition (like
of AOL that has been rumoured) to strengthen yourself in this
space?
Frankly, there are many respects in which
Google is the leader, many respects in which Yahoo has certain
strengths. But given our popularity in instant messaging and Hotmail,
all players will innovate and compete and try to gain more share.
Every year we make lots of small acquisitions. That will continue
because there are lots of innovative things that help us execute
faster by acquiring. We have never used big acquisitions as a
huge part of our strategy. The only exception to this is in the
applications space, where we bought Great Plains. That was a good-sized
acquisition. Other than that, we have made just small acquisitions
and aimed at organic growth. That will be probably the framework
as we go forward.
The open source community seems to be gaining steam across
the globe. Is this a matter of concern for you?
Businesses have always used commercial software
because of the kind of support and indemnification, compatibility
and innovation that comes from commercial software. Some people
have said that Indian developers should just do this open source
and give away all their work (for free). But I say that the quality
of work done here is such that it deserves to be licensed, paid
for...that is the way you create new jobs, reward people so that
they can benefit from it. That is what creates the (virtuous)
cycle that helps companies create jobs, pay their taxes and allows
governments to invest more in the kind of basic research at university
level work.
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"The quality of work done here is
such that it deserves to be licensed, paid for. That is the
way you create new jobs" |
Have you been advocating this to the governments,
as most of them (states) in India have been talking of going the
open source way?
Well, actually we have shared portions of
our operating system (OS) used in any country, including Windows,
by governments. You see what has happened is that the use of proprietary
Unix and mainframes has started to go down. What's happened is
people have started using Intel-type hardware and Windows. That's
gone up. Within the Unix space, those running on proprietary hardware
has gone down, while those running on Windows has gone up.
RAVI VENKATESAN: In the desktop market
our share remains exactly what it was and we closely looked at
Linux shipments and that is what we call 'Surrogate Piracy'. Once
it gets into users hands, they essentially use pirated version
of Windows. On server side, our market share has gone up from
56 to 64 per cent. We are doing very well. The real casualty has
been Unix.
Is MS trying to build itself into an all-in-one tech giant,
spanning not just software but also hardware, since MS sells computer
peripherals and now the Xbox in a big way?
No. In fact, part of the strength of our model
is how dependent we are on our partners. We don't make hardware.
The Xbox is a special case. In future generations we will change
that to pure software because of the subsidised hardware there.
We let Intel and AMD do the chips, we let people like hp and many
others do the PCs. We will just do what we are best at. Also,
most of the value gets created on top of us in terms of applications
or services. That is why the strength of the great companies here
in India that have become the best in the world on software services,
they have been using our platform and that is why they have been
growing so much. We will never ever try do everything. The only
company that ever tried that was IBM, which tried to sell hardware,
software, applications and consulting. In contrast, Microsoft
teams up with partners here to offer complete solutions to customers.
What are the three really big opportunities
in the tech world that excite you today?
Well, broadly. Digital Workstyle, Digital
Lifestyle and Digital Inclusion. The Digital Workstyle, the way
people are still using paper today, trying to work across company
boundaries, across different locations. Even MS office, with all
its success, scratches the surface in terms of empowering workers
with lots of information, allowing them to collaborate and even
next year, when we release MS Office 12 SharePoint, we take this
to a new level.
I am also excited about Digital Lifestyle,
the way you organise your schedules, music, photos, different
activities. All this is being done more on a digital basis. These
things are affecting all sections of the economy, even in education
will be better done. You go across to the internet, find people
with similar interest. The next 10 years will be the most interesting
our industry has ever seen.
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"The $1.7-billion investment here is a
review of how far we have come and a commitment to grow this
business" |
The current Digital Lifestyle works well if
you are well to do, whether in India or the us. But to achieve
the original vision of a computer on every desk and in every home,
we have a long way to go in terms of relevance, simplicity, ease
of use. And low cost. We have to make a lot of innovation to appeal
literally to the rural and poor users. India is the place where
we are pushing this more than anywhere else. In fact, we have
many groups in India doing super well. One that is not the largest,
but my most favourite, is our research group we put in here that
looks at new approaches for low-cost computing and come up with
products that combine the best of features of cellphone and PCs.
We have real dedication to that and we have taken concrete steps.
But there is a lot more we can do.
You have announced this $1.7-billion investment
in India. Were you little bit late to realise the India potential?
No. We have used this opportunity of my visit
here to just dimensionalise the thing that MS is doing here. But
many people might not have recognised our growth here, including
our fourth research centre here, some of the services work we
do, the maturity of the MS India development centre. We have been
hiring here hugely and working, investing with our partners to
grow our business. So, it is not as though my announcement is
just a discontinuity. It's simply a review of how far we have
come and a commitment to grow this business. If anything, we have
been conservative in telling our story here. I would like you
to examine a year from now which (of the announcements made by
majors) and how far they have come (laughs).
What should Indian IT services company do more to reach the
next level. Do you see a product success story coming out of India?
(Laughs, pointing out of the car) Well, we
are driving past the Intellectual Property of India (office).
The domestic market could grow faster and bigger, and become more
helpful to them. The huge spectrum that people talk about, software
services and products, is not a black and white thing. In fact,
our Live software showcases that best. The Indian companies will
have to continue being the best. Product success story from India...near
future, in the next 2-3 years, unlikely. Will it happen in the
next 10-15 years? It is extremely likely.
You have been giving away a considerable portion of your wealth
through the work being done by your foundation. What gives you
more joy, Microsoft or the foundation work?
Well, the biggest thing I have done in my
life is the work I have done at Microsoft...the whole pc model.
What it has been able to create is the sense of empowerment, nothing
tops that. When I come to India, I see that in many ways. Students
using computers or companies creating high-paying jobs here because
of the model we brought in. Now, because of that success, I have
this wealth and that brings huge responsibility to it give away
back to the world in a way it will have the greatest of impact.
If I did not have the MS success, I would not have this responsibility.
I am able to use some skills and processes I learned there and
apply this to charity.
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