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[Contn.] Playing To Win Dream#3: Conquering Cyberspace It's easier to send e-mails than faxes to government officials in Raipur the capital of Chhattisgarh. The faxes get gobbled up by the copper wires. In Ranchi the capital of Jharkhand, it's just the opposite. Sometimes, even the faxes don't get through. That isn't stopping Jharkhand from aspiring to become Cyberkhand and keying in mega plans to speed down the information superhighway. The draft industrial policy talks about a Software Technology Park (STP) and an Indian Institute of Information Technology (IIIT) at Ranchi, it Habitats in rural areas around cities, and lists a slew of incentives for the industry, ranging from faster clearances to fiscal sops. IBM may be roped in as a consultant. Public sector engineering consultancy Mecon will be involved in project management. Chhattisgarh's focus is somewhat different. Says Jogi: ''My priority is it for the people, to use it to make their lives easier.'' That doesn't mean the industry will be neglected. By June, promises it Secretary Amit Agarwal, the industrial town of Bhilai will have an international gateway, greatly increasing bandwidth. The Software Technology Park of India (STPI) has been approached to set up a STP near Bhilai. And Delhi-based Compact Disc India is investing Rs 9 crore in setting up another STP at Charoda, between Bhilai and Raipur.
REALITY CHECK: Chhattisgarh may have a headstart here. Remember it has inherited its it culture from Madhya Pradesh, which encouraged e-governance in a big way. So, it's not surprising that all the senior officials have the latest Compaq PCs on their tables, the purchase of mechanical typewriters has been banned, and all future recruitments and promotions in government will be linked to computer literacy. Jharkhand's legacy, on the other hand, is Bihar supremo Laloo Yadav's well-publicised contempt for it. So, the closest the government seems to have got to being it-savvy is to have a person with a laptop sitting next to Rai, keying in suggestions about the industrial policy. But can computerisation of government offices help these late starters catch up in the IT revolution? Says L.K. Singhal, Chairman and Managing Director of Mecon: ''Availability of bandwidth and trained manpower will be the key.'' Both states claim they have that advantage. Bhilai, everyone in Chhattisgarh will tell you, sends around 50 students to various IITs every year. K.K. Sarda, Chairman and Managing Director of Raipur Alloys and Steel, proudly talks about how he wired up his entire factory, using only local talent. Both states claim they churn out enough engineering graduates which companies can draw on. Kishore Anand, Vice-President, Enterprise Systems Solutions, isn't sure this will help. ''While these states may have engineering colleges, the cream of talent is not available here. Top rung it companies may not come here.'' The biggest hurdle could be the low teledensity-1.07 per hundred persons in Chhattisgarh and 1.10 per hundred persons in Jharkhand and the poor quality of power supply in the latter. The Smarter Man Both chief ministers need to scale down their ambitions a mite and work hard to swing things. Jogi started off well, making some smart moves like setting up of the Chhattisgarh State Electricity Board in November and the central load despatch centre in December. In one fell swoop, Chhattisgarh became a power surplus state and industry, dogged by frequent power cuts under the earlier regime, was ecstatic. Then came promises to slash tax rates and power tariff. But the honeymoon with local industry soon ended. The tax reliefs didn't come, instead the budget levied fresh taxes. Protesting businessmen were lathi-charged and jailed. And necessary steps to plug revenue leakage haven't gone down well. Says Puran Lal Agarwal, Secretary of the Chhattisgarh Chamber of Commerce: ''Tax rates must be reduced to help us compete with other states.'' Rolling mills and sponge iron units reeling under hefty power bills have also been disappointed. Jogi, says V.K. Gupta, Managing Director of the Bhilai-based Beekay Engineering Corporation, has been promising revision of power tariffs. ''He has done nothing,'' he exclaims. Jogi is also seen to have frittered away all the advantages Chhattisgarh had as an investment destination, with his stand on BALCO and private sector operations in tribal areas. ''The positive messages hadn't started to go out, but the negative message went out first,'' laments Sandeep Jajodia, Managing Director of Delhi-based Monnet Ispat, who otherwise finds Jogi extremely industry-friendly. Seconds Navin Jindal, Vice Chairman and Managing Director, Jindal Steel and Power: ''He's a very positive person.'' Signals, unfortunately, are important. Laveesh Bhandari, co-author of a report ranking states as investment destinations, points out that large industry is extremely sensitive to government attitude. Videocon Chairman Venugopal Dhoot says the plan to set up a unit in Jharkhand was conceived around the time the state was to be formed and finalised when the motion for a separate state was placed before Parliament. ''It was then, and then alone, that we moved in,'' he asserts. Jogi, then, needs to go for an image overhaul. Marandi, too, will have to shed his indifference to changing the state's image. Says Rai: ''With this image problem, we must make an extra effort to market ourselves. If we fail in this, no one will come here.'' Marandi certainly needs to publicise his initial successes on the law and order front, a major reason for investors keeping away. But his two-point strategy to tackle the Naxalite menace (socio-economic development and strict police action) seems to be working. Says Irani: ''There's a marked improvement now.'' Unlike Jogi, Marandi still has the confidence of local industry, though Irani is getting a trifle impatient for results. Says Siddhartha Jhawar, Managing Director of the Ranchi-based Chhotanagpur Rope Works: ''It's a very earnest government which is learning to grapple with issues.'' HFCL, for example, was pleasantly surprised to find the government helping it clear all formalities fast. It may have something to do with the fact that the plant is located in Union Finance Minister Yashwant Sinha's constituency, but Madhukar Sinha, Managing Director of the Bokaro-based Associated Plates & Vessels testifies to a definite feeling of positive change. However, Marandi's lack of assertiveness with the bureaucracy and the opposition he faces from within his government may spoil all that. Some pluses, some minuses. This will certainly be an interesting race to watch. -Additional
reporting by Ashutosh Sinha, Rakhi Mazumdar,
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