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With long work hours and a new permissiveness,
the sexes have never interacted more freely at work. |
It
was a warm summer morning. Homi Batliwalla, the deputy managing
director of a top-ranking BT 500 engineering company, tapped twice
before entering the CEO's room. He liked being called into the CEO's
office, probably because he believed it would soon be his. A dramatic
three-contender succession game was being played out in the company,
but Batliwalla was the favourite. As he opened the door he winked
at the CEO's secretary. She gave him a tight smile and murmured,
''I don't know what you've done, but he's in a lousy mood.''
The usually serene CEO was pacing up and down.
He had just received a phone call from Batliwalla's distressed wife,
confirming all the rumours about Batliwalla's workplace indiscretions.
Until now the CEO had ignored the issue, but he now felt it was
necessary to explain to Batliwalla that his ardour was unsettling
the office.
When the CEO finished, Batliwalla was furious.
''How dare you interfere with my personal life?'' An argument ensued.
The group chairman was called in. Batliwalla was moved out of the
company.
Affairs at the workplace-pre- or post-marital-have
not been unheard of. But a generation ago, it was something to be
kept hidden. Like most others, the Indian exec was a part of a conservative
middle class. But then came the 1990s, the coming out party of middle-class
corporate India. It marked the birth of the yuppie, the six-figure
starting salary, power dressing, and a new ethos that said it was
okay to work hard, party harder-and damn the consequences. As this
younger, affluent, and open-minded generation takes over, there's
clearly a rise in the libido of corporate India. Every hr manager
that BT spoke to confirmed that dealing with the fallout of sex
in the workplace is an ever-increasing problem. New work practices-longer
hours, close teams of employees-only exacerbate the chances of such
liasions. It happens with footloose singletons, it happens equally
with married execs.
FIRST PERSON ACCOUNT
Work, Women, And The Single Life |
Amit Malhotra, 29, IIM Bangalore, product
manager, Mumbai
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This is the age of choice: In jobs,
entertainment, clothes, food and partners |
I have been working for the
past seven years. I live alone and work five days a week,
generally keeping good hours-9.30 to 6.30. Only if it is necessary
do I sit late or work weekends. These days most people are
making sure they keep a good balance between work and life.
I have a very hectic social life-partying, pubbing, discos,
pool, and movies-something is always happening. I have a close
set of friends who I hang out with. I spend a lot, mostly
on going out. I am also very brand conscious when it comes
to clothes.
I have had three relationships in the past two years. So
far none have been at the workplace. In fact, I avoid it because
as a professional I am not very comfortable with it. Besides,
not all organisations here have evolved enough to deal with
such situations. Also, unlike the banking and other services
sectors, I am in a marketing set up with very few women.
There have been many changes in our generation. The first
change: 'going out'. 'Outings' that were once infrequent,
and, therefore, probably more special, are now becoming more
of a habit. The second change is 'choice'. This has insinuated
itself into all aspects of everyday life-what to eat, wear,
do, even whom to meet. With a large part of the working class
now specifically trained to make educated decisions (courtesy
business schools etc) it's an easy slide to extend this to
most aspects of one's life.
The third change comes from more liberal employment polices.
This means you end up meeting people at or through work and
you have much more in common with each other. This is a far
cry from a few years ago when not having a girlfriend by the
time you passed out of college was as close to committing
emotional seppukku (Japanese ritual suicide) as possible.
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''There is a lifestyle change happening,"
affirms Sunil Kishore, hr head at Coca-Cola India. "Young people
and their attitude to life before marriage and married people and
their outlook to relationships after marriage are more liberal.''
That's evident, he says, in the easy way the sexes interact during
work. ''Nobody is bothered what the next person is up to,"
says Sunjae Sharma, f&b Manager at the discotheque Cyclone at
The Leela in Mumbai. He often sees young execs coming in together
after work, holding hands, smooching. ''Acceptance has increased
tremendously.''
Annirudh Misra, 28, and a Vice President at
an FII in Mumbai, showcases the modern exec's attitudes. Misra is
dating a colleague-in the hr department. He earns well, spends well,
and in the confident manner of his peers, declares, ''I do not think
having a physical relationship with women before marriage is a big
deal. I am foot-loose and fancy-free and I'll remain this way for
a while.''
A blind eye to messy realities
In some companies, senior managers go into
a flap when talking about sexual issues. Some companies use headhunters
to find out about the sexual behaviour of their execs-in one case,
even sexual preference. Not knowing how to deal with increasing
complaints from colleagues sick of watching another colleague get
preferential treatment because of an affair with a senior is common
enough. HR heads-in the absence of professional help-spoke of counselling
couples having affairs at the workplace. One CEO talked of wives
calling him about husbands having affairs.
Yet, there is a startling reluctance to address
the new sexual realities. BT uncovered a string of high-profile
dalliances, many of them playing out messily in companies clearly
unprepared for such issues. Immersed in a conservative ethos, very
few hr managers-we spoke to 20 across a cross-section of companies-would
talk to BT, much less be quoted.
On the one hand, companies want to maintain
an employee's right to privacy in their personal life. On the other
hand, with personal life increasingly interfering with professional
life, they have no option but to step in. ''In the past seven years,
there has been a rise in the number of people from the corporate
world with relationship problems," says organisational psychologist
Dr Achal Bhagat of Delhi's Apollo Hospitals. He runs a helpline
for an MNC. ''I see things becoming more Ally McBealish,'' muses
Bhagat, referring to the television serial of a young lawyer and
her proclivity to mix her personal and professional life.
Like Vinay Kapoor, a senior executive with
Coca-Cola India. He's a young bachelor who earned great money, and
lived the good life. Home was a room in a five-star hotel. He was
caught in a media blitz because of his affair with Natasha Singh,
the daughter-in-law of former foreign secretary K. Natwar Singh.
That in itself wasn't the problem. Coke's name was unwittingly dragged
into the drama that played itself out across Delhi's newspapers,
with Kapoor represented as the antagonist homebreaker. Kapoor, who
was anyway slated for a posting in London, was quietly shipped out.
But, according to sources close to him, only after a dressing down
from the company.
The outcome of easy money, attitudes, and lifestyles
is particularly evident in industries with a high ratio of young
execs working odd hours and in close proximity. The hotel industry,
financial services, and the call-centre industry are prime examples.
BT came across stories of parents complaining to hr heads in call
centres. At the GE call centre in Gurgaon, a senior and junior employee
are at present having an affair. The problem is that it's upsetting
members in the same team who fear special treatment for their colleague.
They have complained to the manager and the ombudsman. But so far,
there's been no action. GE refused to comment. ''The fact that they
work long hours in close teams is a facilitator,'' reasons Bhagat.
At Spectramind, the call centre set up by ex-Citibanker Raman Roy,
managers discovered that employees-with an average age of 23-were
getting intimate in dark corners. The company's solution: light
up all the dark corners.
It is not as if companies are becoming moral
guardians of their young broods. As many a hr head explains, their
employees' libido is their own to manage, but when it mixes with
work they have to react. Traditionally, sectors like advertising
and media, which had more women in the workforce, were more prone
to such situations. Y.V. Verma, head of hr at LG, declares, ''It
happens wherever there are more women.'' Verma has had to counsel
employees in such situations. He describes how a customer care executive
in Cochin was having an online affair with a married man in the
Delhi office. He told the couple the company did not object to what
they did as long as they did not let it affect the work.
But it is in no way a trend confined to the
young. ''The most common ones to succumb to such chemistry are people
in the 35-45 age group,'' explains psychologist Dr Harish Shetty
in Mumbai. Take the case of Sanjay Pandey, the CEO of a HR services
firm in Delhi. He got into an affair at the age of 44. He is staying
with the girlfriend and is getting a divorce. The girlfriend's ex-husband
has been trying to "create trouble" through a hate-mail
campaign. ''We work in a country where people do not spare you,
where a small thing is blown out of proportion,'' complains Pandey.
The older they are, the messier It Is
Affairs involving senior execs tend to be messier
simply because they tend to increase the chances of affecting the
company's work. Greater too is the chance that a senior exec may
find his traditional spouse out of sync with his corporate life.
There's the CEO of a Rs 1,000-crore engineering company in Mumbai
who is having an affair with a colleague, a senior marketing exec.
Married for 15 years, his problems emerged as he moved up the corporate
ladder. He felt his wife was a misfit at corporate gatherings. He
started using the marketing executive as an escort instead. The
relationship is now a full-blown affair. ''He thinks we do not know.
But all can see the special treatment the lady is getting,'' says
an employee. In another case, the CEO of a foreign television channel
in India is having an affair with a woman, who, though not in the
organisation, has become a power centre. No one dare organise an
event and not invite her, as they know it will anger the boss,"
says a subordinate. ''We feel choked by the situation, but we have
no choice but to play along.''
The implications of sexual liasons on careers
can be disastrous. So how do companies handle increased libidos?
In the case of harassment cases, it is usually a straight dismissal.
But relationships of consent are a grey area. Take the case of headhunters
when they are cross-checking people as part of their due diligence.
''We do not go into the details but we do make a mention if we come
across such details," says Dr B.P. Agarwal, head of Accord
Search. "After that, it is left to the hiring company.''
Some companies have active harassment policies
in place. ''We have an employee handbook that lists out in detail
conducts and misconducts, including those involving body language,''
says Manju Malkani, gm (Personnel) at HDFC. ''We believe counselling
is the best way to handle such problems.''
But in the overall absence of policies, companies
prefer to deal with a case only when it's unavoidable. A group-head
of hr at one of India's largest conglomerates was found cohabiting
with another senior executive in the company guesthouse. The company's
board found that the two had been matching travel schedules and
overstaying at hotels. Both were sacked. The message: have an affair
but not on company time and resources.
Still, as Dhruv Prakash, Practice Leader (People
Value Management), Hewitt Associates, explains, when both parties
are willing, companies are wary of interfering. "An employee's
personal life is personal," says Arun Sehgal, head of hr at
Gillette. "But if company performance gets affected you have
to react." Aadesh Goyal at Hughes Software believes "in
certain cases if things don't happen by counselling, you need to
make things happen."
Only a handful of companies are trying to sensitise
managers to the new sexual realities. Advertising giant Hindustan
Thompson Associates has begun to talk to its managers on how to
counsel in sexual issues. Many question the credentials of a hr
manager to act as counsellor though. One option is to follow the
West and increasingly use third party-run helplines or agony aunt
columns on the company intranet. Or companies could simply start
hiring a creature called the organisational psychologist. Those
are solutions. First, it would be good to recognise the problem.
(Some names in this article have been changed)
-with additional reporting by Shilpa
Nayak
BT'S EXPERT PANEL: What They
Would Do |
Ignoring sexual
matters in the workplace is standard operating procedure for
most Indian companies. This despite the fact that such liaisons
are increasingly common-and messy. BT put forward five real-life
scenarios to a panel of three experts. Their reactions:
I A senior manager is having an affair
with his secretary. Increasingly, colleagues find that those
who get on well with the secretary receive preferential treatment.
This is causing a lot of resentment in the company.
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AADESH GOYAL, VP (HR), Hughes Software
Systems |
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MANJIT SINGH LAKHMANA, VP (HR), Bank Of
America |
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ARUN SEHGAL, Regional Dir. (HR), Gillette
India |
Goyal: The people involved must be extra careful that
their relationship does not affect the workplace.It would
be better for one of them to ask for a change of group. A
close friend can suggest this to them.
Lakhmana: Speak to the executive's direct manager,
seek his help to counsel them that this is vitiating the workplace
environment. It must stop forthwith.
Sehgal: Move one to a different function to avoid
conflict of interest. That's a subtle message to the manager.
II Two colleagues
in different departments are having an affair. Both are travelling
together very often. The same dates, the same hotels. The
manager feels they are misusing company resources.
Goyal: First, determine if the facts presented are
correct. If yes, advise the senior manager to have a direct
chat with both and advise them.
Lakhmana: both the employees should be confronted,
and told to stop it otherwise appropriate action should be
launched against them.
Sehgal: If the travel together is detrimental to
business interests, counselling to be resorted to.
III There is a
young, successful executive in the marketing department with
a reputation of being a lady's man. The problem: he is often
on the phone or chatting with his girlfriends on the net.
His manager feels he is setting a bad example for others.
Goyal: Have a talk with him and help him understand
how his behaviour is inappropriate not only for the company
but him too. The trick in cases like this is to communicate
with the person concerned rather than discuss the problem
with others.
Lakhmana: He might have overlooked the impact of
his actions on his co-workers. This should be brought to his
notice by his supervisor.
Sehgal: This is a poor work-habit issue and needs
correction through feedback and counselling.
IV Two colleagues
from the same department are having an affair. The woman in
question is the team leader. She is unmarried; her subordinate
is married. Members of the team have been heard complaining
of favouritism and are demotivated.
Goyal: Someone must talk to them and get them to
understand the bigger picture, and one of them must move to
another group.
Lakhmana: Speak to the lady's direct manager and
seek his intervention and ask him to counsel.
Sehgal: We need to establish the facts, rather than
go by hearsay. If established, use indirect means such as
an intermediary to convey the message.
V An AVP is two-timing
two women in the company. The women don't know this, but others
do. It is becoming a talking point. This could be a problem.
Further, his suspecting wife, a friend of yours, has asked
you to help.
Goyal: I'll meet him outside the office for a private
chat.
Lakhmana: I will speak to the AVP and make him understand
the mess that he is leading himself into and advise him to
desist from such actions.
Sehgal: This is a personal matter and the company
should not get involved, unless it is affecting performance-in
which case a subtle message needs to be conveyed to the executive.
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