There's
growth, and then, there's growth. Many companies are obsessed with
quarterly earnings, a fixation catalysed by the almost universal
call to increase shareholder value, and reinforced by the intense
scrutiny of hard-nosed investors and analysts. Such short-term focus
can be fatal to a company. The temptation to downsize, re-engineer,
or adopt other cost-cutting measures to meet market expectations
can lull even seasoned managers into a profit trap. This may generate
respectable shareholder returns in the short-run, but it will fail
to exploit the company's potential to generate long-term shareholder
value.
Nor is unbridled growth the key to value creation.
The largest Korean chaebols, LG, Hyundai, and Daewoo (before it
was broken up), were active in several industries in their quest
for growth. Their revenues grew steadily; shareholder value did
not.
Companies like German chemical and pharmaceutical
giant Bayer have tried a mix of the two approaches. In the late
1980s, Bayer focussed on revenue growth and acquired companies in
areas outside its core business. When this led to a loss of shareholder
confidence and hindered access to capital, Bayer switched its focus
to the bottomline. The company succeeded in reducing costs, but
performance and motivation suffered. Faced with a shortage of growth
opportunities, Bayer realised that neither simple revenue growth,
nor aggressive profit-focus optimises shareholder value. Today,
it is striving to balance the two by exploring growth opportunities
in life sciences while keeping an eagle-eye on costs.
THE FUNDAMENTALS |
» Strong,
successful (value-building growth) is possible in any industry,
in any region and at any phase of a business cycle
» Strong,
stable growth is the decisive driver behind share prices
» Innovation,
geographic expansion, and risk-taking fuel value-building growth
» Growth
is spiral shaped, not linear
» Value-building
growth follows a specific pattern and can be learned |
India Inc has witnessed both phases. First,
the spate of diversifications of the late 1980s and the early 1990s,
and then, the efficiency-at-all-costs drive of the late 1990s. Today,
every Indian CEO understands the importance of value-building growth.
It isn't easy, but grow their companies and add value they must.
Capital, talent, and partners flock to companies that manage to
achieve a balance between the two. Gone is the penny-pinching mindset
that encouraged companies to rationalise everything including their
ambitions; most CEOs recognise that it is impossible to 'shrink
to greatness'.
A Strategic Balancing Act
Balance holds the key. When companies find the
right balance between profit and growth as strategic co-objectives,
they achieve what we refer to as value-building growth. By outperforming
their peers in terms of growth while keeping an eye on the bottom
line, the "value builders" create the greatest sustainable
shareholder value over the long term. And that is what counts today,
and will count in the future.
Companies like Alcoa, Citigroup, and Nokia
have made great strides in cracking the growth code. The way in
which these and a few other companies have developed, pursued and
exploited their growth opportunities, provides us a useful perspective
from which to grasp the basics of value-building growth. Forget
regional differences or industry constraints, the strategies adopted
by these companies have much in common with the courses charted
by merchant sea captains.
Profit-seekers: Profit-oriented captains shuttle
between safe, known ports and earn money by optimising their payload
and exerting tight control over their expenditure on crew and equipment.
They sometimes behave as if they have no need to change their compass
settings. They see no new ports to sail toward, no frontiers to
conquer, and no new worlds to discover, explore and map. They keep
trying to make the same thing better.
Simple growers: Some captains, in contrast,
see new ports everywhere they look. They pay less attention to the
size of the load or its nature, even to the state of their crew.
They simply focus on keeping the fleet of ships sailing to as many
ports as possible. 'More' is the watchword, not 'better'.
Under-performers: Some captains make it to
the port too late, with too little on board, or make the run with
second-rate crews. They may turn a small profit, but they never
have the best places to dock, the best access to shipping lanes,
or the best connections in the right places. Neither more nor better
works consistently.
value-builders: A fourth group of captains,
however, decides to strike an uncompromising balance on all fronts.
They secure the right payload from the best customers, manage their
crew, and constantly adjust their mix of old, established ports
and new ports with high potential. They combine more with better.
Companies that seek to maximise their profit
by any means will have a hard time arguing their case before an
astute board of directors. The mere optimisation of costs induced
by a controller-driven mindset impedes growth in the short term.
And if allowed to take root over a long period, this mindset creates
an organisational culture that discourages risk-taking and inhibits
growth.
At the other end of the spectrum, companies
that grow for growth's sake encounter severe difficulties. There
are countless examples of unhealthy and unsustainable growth. Nintendo,
for instance, discovered that its efforts to grow bigger in the
gaming industry didn't always translate into enhanced shareholder
value.
Value-Building Growth
Recognising the importance of this issue, A.T.
Kearney undertook a global initiative to investigate the characteristics
of successful growth. Our analysis examined more than 1,100 companies
worldwide over a 10-year period, covering 24 industries in 34 countries
and including more than 80 in-depth case studies. In addition, we
conducted over 50 interviews with CEOs and senior executives of
leading companies, including Bayer, Ericsson, Federal Express, General
Electric, Coca-Cola, Mitsubishi Chemical, Sprint, Norsk Hydro, and
RWE.
The final analysis challenges traditional thinking
about the way topline growth should be viewed and understood. To
gain new insights about value-building growth, we developed a matrix
showing four distinct growth types. Companies were categorised by
their performance relative to industry average in terms of both
revenue and shareholder value growth (See The Value Growth Matrix)
The value-builders achieve both above-average
revenue growth and above-average growth in shareholder value over
a long period. These companies constantly try to extend their advantage
and push themselves further into the upper right of the matrix,
trying to put as much distance as possible between themselves and
the centre. They do this by consistently finding ways to stay ahead
of their peers in the competition for growth opportunities, capital,
and talent.
The profit-seekers show revenue growth rates
below their industry average, although they still create significant
shareholder value. The simple growers manage to outperform their
peers in generating revenue, but over time the once-anticipated
profits fail to follow. These companies rank below their industry
peers in creating shareholder value. The under-performers are below
average on both counts, revenue growth and shareholder value creation.
They move in exactly the opposite direction as the value builders.
An exercise in positioning well-known transnationals
in the growth matrix (See Global Companies: Growth Portfolio) throws
up some interesting findings. It shouldn't surprise anyone that
Microsoft is a clear value-builder. In a sector in which many companies
have experienced rapid revenue growth and spawned legions of paper
millionaires, Microsoft still outperforms its peers on a regular
basis. If we were to combine industries within countries or regions,
we see the emergence of clusters. These clusters mirror the economic
development of a particular region, viewed over a defined time period.
US-based technology companies like Dell and Microsoft, for instance,
have continued to ring in double-digit growth rates and have run
right through barriers that have caused other companies growth to
slow down or stop.
A cluster of German conglomerates distinguishes
the profit-seeking quadrant. Latecomers to the party, they have
tried to make up for lost time by keeping their sights on year-end
results. After World War II, German companies unfurled their sails
and regained world leadership in many industries by focusing on
innovation and geographic expansion. Now, their focus has shifted
dramatically. Growth is a secondary priority for them, and has been
for some time. They may have grown cautiously, but have watched
much of their competitive advantage erode.
A few Korean chaebols will go down in history
as illustrations of the damage simple growth can cause. In their
efforts to grow revenues, these companies ran up huge debts that
left them vulnerable to a whole range of financial and economic
shocks.
Finally, the turbulent waters of the underperformers
quadrant is home to a few Japanese carmakers and several Japanese
financial institutions. These companies did indeed generate some
revenue growth and shareholder value, but they consistently lagged
behind their European and American peers in those areas.
The Fundamentals Of Value-Building Growth
Since growth is a complex phenomenon, we found
a variety of growth strategies, some of them specific to the cultures
and companies under study. Nevertheless, we could identify basic
concepts that seem to hold true regardless of geography, industry,
or company situation. In particular, we found five fundamentals
of value-building growth (See The Fundamentals). We will discuss
each of these in detail in our next article.
research & inputs from Anshuman
Maheshwary, business analyst, A.T. Kearney.
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