DEC. 22, 2002
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Two Slab
Income Tax

The Kelkar panel, constituted to reform India's direct taxes, has reopened the tax debate-and at the individual level as well. Should we simplify the thicket of codifications that pass as tax laws? And why should tax calculations be so complicated as to necessitate tax lawyers? Should we move to a two-slab system? A report.


Dying Differentiation
This festive season has seen discount upon discount. Prices that seemed too low to go any lower have fallen further. Brands that prided themselves in price consistency (among the consistent values that constitute a brand) have abandoned their resistance. Whatever happened to good old brand differentiation?

More Net Specials

Business Today,  November 24, 2002
 
 

WORKPLACE SPEAK
Fighting The Fear Of The True Self

Your instinctive reactions are quite unique. They make you different from everyone else. They also make you extraordinary.

You may be reluctant to investigate your strengths quite simply because you don't believe that your true self is much to write home about. Whatever the label-a feeling of inadequacy or "imposter syndrome" or plain old insecurity-the symptoms are familiar. Despite your achievements, you wonder whether you are as talented as everyone thinks you are. You suspect that luck and circumstance, not your strengths, might explain much of your success. The anxious little voice in your ear whispers, "When will you be found out?" and, against your better judgment, you listen.

Workplace Speak
Left Angle
Going By The Book
Wide Angle
Notes From The Trough
Leadership Secrets

In part, this explains why, when asked to describe their strengths, people rarely refer to their natural talents. Instead, they talk about external things that they have gathered during their life, such as certificates and diplomas, experiences and awards. Here is the 'proof' that they have improved themselves, that they have acquired something valuable to offer.

We don't mean to imply that this fear is entirely negative. After all, the flip side of insecurity is complacency. We do want to remind you, however, that if you stop investigating yourself for fear of how little you might find, you will miss the wonder of your strengths. We say "remind" because so many of us take our strengths for granted. We live with them every day, and they come so easily to us that they cease to be precious. Like the New Yorker who no longer hears the sirens and the horns, we are so close to our strengths to see them.

A few years ago Bruce B. won one of America's most prestigious awards for teachers. According to feedback from his peers, his students, and their parents, he was brilliant at creating a focused, yet caring environment for learning. As part of Gallup's study of excellence, we interviewed him and then gave him feedback on his strengths. One of his strongest talents was empathy, so we talked to him about how powerful it was that he could pick up on the feelings of each student, that he could make each one feel heard and understood. We described how this theme enabled him to hear the unspoken questions, to anticipate each student's learning hurdles, and to tailor his teaching style so that he could find a way around them. We painted as vivid a picture as we could of how he had cultivated this talent into a tremendous strength.

When we were done, Bruce sat there with a strange look on his face. He wasn't surprised. He wasn't intrigued. He didn't even seem particularly flattered. He was just confused.

"Doesn't everyone do that?" he asked.
The answer, of course, was "No. Everyone doesn't do that, but you do, Bruce. You do. It's what makes you so very good at what you do. If every teacher was as empathic as you, every teacher would be as good as you. And they aren't."

Bruce had fallen into the trap that catches so many of us. He couldn't help but spot the clues that revealed each student's emotional state. He couldn't help but respond to the emotions he saw. He couldn't help but share their pain and rejoice in their successes. And because he couldn't help it, he didn't value it. It was easy, and so it was mundane, commonplace, obvious.

We hope that by revealing your five signature themes, we have shown you that your instinctive reactions to the world around you-those things that "you can't help but..."-are not mundane or obvious. On the contrary, your instinctive reactions are unique. They make you different from everyone else. They make you extraordinary.

 

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