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Mass delusion? Ogilvy & Mather professionals
turn up at the Abby's dressed in black |
At
first glance, Sandeep Goyal looks like any hardnosed task-driving
corporate executive. You know, the sort who'd first and foremost
demand clarity on the 'objective' of the POA, even if it's about
taking a walk round to the coffee machine. He doesn't, most certainly,
carve out the picture of a devil worshipper, regardless of his wiry
mane and fluffy moustache.
You wouldn't guess it, but Goyal, the former
Chief Executive Officer of Zee Telefilms, has a pet obsession. That
too, an obsession you cannot help but notice: the number 666. Three
digits that have assumed an all-pervasive presence in his work life.
All his cars, all his cellphones, any numerical tag that he has
control over, they all have a hallowed place for the three digits.
It's a passion. But it's a passion that Goyal likes to rationalise.
"My life revolves around '666'," says he, with seriousness
that only a former adman can conjure up, "since the role of
a marketing and advertising professional is that of the Devil's
Advocate."
Quirks And Quills
Idiosyncracies are not new. The classic kinds
are so old that they're not even worth noticing. The business of
showbiz, for example, is so filled with assorted dos and don'ts
that it's downright idiosyncratic not to pick a title with a certain
alphabet and then ensure it's of a numerologically consistent length.
The rest of the world of business hasn't exactly
been immune, though. Take the case of Chetan Seth, cigar czar and
Managing Director of Optic Electronic India Pvt Ltd. "I'm always
into 4s and 8s," he confides, "and so if I have a very
important letter to write, I'll pre-date it to a 4 or 8 combination."
Incidentally, the birth dates of all his three daughters add up
to either 4 or 8. Last year, claims Seth, "I bagged a Rs 360-crore
contract on March 26." It's his biggest ever haul. And, as
he sees it, it's all in the numbers.
Repetition and over-exposure, though, have
already taken the punch out of the alpha-numerical sort of quirks.
Thankfully, there are dozens of other interesting ones. Even ones
that stand out for their utter uniqueness.
Pause for a second and think of all the
crazy changes, the loss of old certainties, the relentless
pressures of work. People are getting stressed out without
knowing it
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Psychiatrist Sanjay Chugh tells the story of
a 38-year-old investment banker who came to him for counseling,
confessing that he always kept an inkless pen in his shirt pocket.
"Whenever he had to place a big order in the stockmarket,"
recounts Chugh, "he would take out his pen and attempt to write
with it. On failing to do so, he would grab the nearest pen that
could write, and this, he believed was the secret of his success."
The banker claims to have been on a winning streak ever since he
started it, and that's that.
From write-anxiety to sight anxiety. There's
an entrepreneur who won't tolerate a docket lying at an angle on
a table. There's a dotcom survivor who'll only have pictures of
people he can't stand as office pin-ups. There's an adman who keeps
the cord of his desk phone looped into a sort of infinity sign.
There's another who never lets a spider be disturbed spinning its
web, even if it's blocking a passage. There's a punter who lays
off stocks he's heard uttered out in the open (not just by shoeshine
boys).
Look around your office, and you'll begin to
detect quirks that make you wonder. What's happening? Anxiety, say
behavioural analysts. Pause for a second and think of all the crazy
changes, the loss of old certainties, the relentless pressures of
work, the dizzying pace of technology. Too busy surfing your cellphone
to answer the computer? Join the gang. People are getting stressed
out without realising it.
Then, before they know it, some synapses go
whizzle-crackle, some patterns get formed in the head, and they're
doing something they can't explain-and don't want to. And they demand
that they be granted the space to do whatever it is, for whatever
reason that nobody knows.
Trick Or Treat
The trick is not to analyse it, lest you drive
your quirky colleague, or boss or whoever, into a fit of defensive
anger. It can, though, be analysed, according to Chugh. "There
are certain people identifiable with such behavior patterns,"
he elaborates, "who would probably have gone through some rough
patch at one point in life, didn't know how to come out of it, and
then purely through chronological coincidences, associated success
or happiness with some personal belonging or uniquely personal event."
Ogilvy & Mather (O&M) is famous for
its executives turning out in large numbers at advertising awards
dressed in jet black. Piyush Pandey, President and National Creative
Director, O&M, traces this little agency quirk back to the Bombay
Ad Club's awards in 1993. Three top honchos happened to be in black.
And they swept the awards that night. Since then, black has been
the awards-night uniform, and the awards haven't stopped rolling
in.
And it's spreading. Or at least O&M India
hopes that it is. In 2000, when the agency's Asia-Pacific Chief
Miles Young dropped by for the Annual General Meet (AGM) along with
the agency's Global CFO Steve Goldstein, the date happened to coincide
with the Ad Club's Abby Awards night.
Now, the two guests were caught unawares by
the hopes the agency was pinning on the camouflage, and were forced
by the sheer pressure of team spirit to hurriedly acquire the appropriate
evening gear. Did the 'black magic' work? Like coal at 120 degrees.
Last heard, rival agencies were conspiring to ambush Team O&M
and drench it in insta-bleach.
"Thereafter," Chugh continues, "this
object or event is likely to become a personal talisman, or a good
luck charm, and the person would increasingly resort to the use
of these charms to ensure his continued happiness and success."
And in a way, it can be reasoned out too, if the quirk doesn't incur
anything by way of cost. "The question they ask themselves
is-why take a chance?"
Mahendra Nahata, Group Chairman of Himachal
Futuristic Communications Ltd (HFCL), doesn't like to take a chance
the other way round. He hates black, and wants to have nothing to
do with it. Whenever he spots a black outline, square, or for that
matter, anything black on paper, he tends to get frazzled.
Nahata is not alone. Magazine publishers will
tell you that if you want news-stand sales to halve, put out an
issue with a black cover. It's foolproof.
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