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"Concern for the revenue needs of the business have
to be weighed against the risks posed by any recruitment decision
to employees in the future"
Santrupt Misra, Director (Corporate
Human Resources) A.V. Birla Group
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I
would hire Shardul Swamy. The matter to decide is in what capacity
I would do so. I would not hire him as a fulltime employee as head
of US Operations, as suggested by the search firm. As a decision
maker, I have to take into account the available facts and choose
between available options to resolve my dilemma. The facts are that
Swamy is under controversy-whether for genuine reasons or not cannot
be ascertained.
My decision
dilemma is that I have to be concerned about the revenue needs of
the business on one hand, and the future risks posed by any recruitment
decision to employees on the other, in addition to the legal and
financial liability that such risks may carry and the potential
damage to the image of the company as an employer and as a corporate
citizen. I may also want to be fair to Swamy, but that is not one
of the primary goals of my role (that is, my role does not exist
to ensure that potential employees' cases are fairly dealt with).
Now, if I need to hire an outstanding Head
of Operations for the US market, I will look at several candidates
and benchmark them with Swamy. I may not get a perfect alternative
to Swamy (in any case Swamy's case itself is not entirely perfect),
but even a close approximation will do. Given the talent availability
in the IT space, I should be able to find alternatives. If my search
firm is pushing Swamy as the prime or only candidate, I would be
wary of my choice of search firm.
Under no circumstance would I like to risk
our employees, our reputation and take on other attendant risks
because Swamy has been a stellar performer in the past. Given the
volatility in the IT market, impacted by many national and international
factors, Swamy's future performance cannot be guaranteed. The risks
need to be evaluated against the absence of guaranteed performance.
However, since the company appears to be in desperate need for revenue
in the short term, I would examine engaging Swamy as a freelance
business development agent for the company who has minimum contact
with my employees. He can be remunerated on a commission basis (linked
to procuring orders) and I'll draw up a water tight agreement with
clear intimation to all prospective clients about the nature of
our relationship and the limitations on liabilities.
I may observe Swamy in such capacity for some
time (say for a period of 1-2 years). Thereafter, depending on his
conduct during this period, I may consider him for permanent employment.
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"If Naytrix is values
driven, it should not hire Shardul Swamy. Even the promise of
gaining $100 million in new business should make no difference"
Jayaram Easwaran, Vice President
(Human Resources) Hughes Software Systems |
In
attempting to answer the question 'should Naytrix hire Shardul Swamy?'
one can draw some parallels with Ayn Rand's celebrated play Night
of January the 16th. In this courtroom drama, the secretary and
mistress of a wealthy businessman is accused of his murder, while
trying to make it look like suicide. After every stage performance
of the play, jury members drawn from the audience are asked to decide
whether the accused is guilty or not. Interestingly, the juries'
verdicts often reflected the personal value systems of its own members.
Similarly, Naytrix's own value systems and
culture will largely influence its response to this question. Organisational
longevity is measured not in mere years, but in sustained performance
delivered over decades. To get there, organisations need to create
cultures driven by a set of non-negotiable core values.
If Naytrix has similar aspirations, then it
would know that building such a culture is predicated on its ability
to live by its values, irrespective of the present moment's business
circumstances.
The company may convince itself that in hiring
Shardul Swamy there is no legal breach. After all, he was not convicted
by any court and he is innocent until proven guilty. But let's not
forget that there are some larger issues at stake here. And these
may have a grave bearing on Naytrix's ability to forge the desired
organisational culture.
Culture, in its basic definition, is really
the demonstrated behaviour by all employees and specially that of
its senior members and leaders. What differentiates great cultures
from ordinary ones is the degree to which such behaviour is aligned
with the organisation's values. And the higher the position one
occupies in a company, less the leeway for interpretation errors.
They, like Caesar's wife, must be above suspicion.
Most it companies today have a very large percentage
of young people who take great pride in belonging to values-driven
organisations. One reason for this is that youth, across every generation,
has always been idealistic. They want to see their companies constantly
walk the talk, and any behaviour to the contrary can easily disillusion
them. Naytrix and other companies in the IT space need to be doubly
conscious of this aspect.
If Naytrix is values-driven, then it should
not hire Shardul Swamy. Even the promise of gaining $100 million
in new business should make no difference. 'Star project bagging'
performers really bring with them their networking and selling capabilities.
In today's age and times, business is won and retained on the strength
of organisational capabilities and track records. Naytrix needs
to be cognisant of this, and work towards building these rather
than seek magic elsewhere.
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"Naytrix would be
wrong to reject Swamy solely on grounds that someone had filed
a charge of sexual harassment that had never gone to trial"
Anand Sudarshan, Chief Executive
Officer, Netkraft |
Naytrix's
dilemma, on the face of it, is an all-too familiar one: what's the
cost of the opportunity to potentially acquire $100 million of business?
It appears from The Case Of The Risky Recruit that the senior management
team of Naytrix, going by the statements made by the managing director,
HR president and market development president, is viewing this primarily
as a practical business issue rather than a moral one.
It is evident that Naytrix would be patently
incorrect to reject Swamy's candidature solely on the fact that
someone had filed a charge of sexual harassment that had never gone
to trial. It is indeed true that the decision of Swamy's former
employer preferring an out-of-court settlement does not in any way
indicate Swamy's guilt. In addition, Naytrix according to the HR
president Ravi Sood has a rigorous 'multiple check recruitment process'',
which should be good enough to filter the candidature in or out.
Ravi Sood also clearly states that he is obliged to give Shardul
a fair chance to convince Naytrix of the value he can add to the
company. Of course, while the market development president Rangaswamy
is absolutely sure about the amount of business Shardul can bring
in, he will not guarantee that it would actually happen. It is the
track record of Swamy that suggests that the man has established
his capability in no uncertain terms.
Shardul is going to be of business-generation
value to Naytrix. Of this, there is no doubt; he has also not violated
any of the principles of recruitment that Naytrix has set for itself.
Given all this, I would recommend that Naytrix go ahead with the
recruitment process. Should the excitement that Rangachary &
Sunderam have at this point on Swamy's value be sustained through
the rigours of the recruitment process, Naytrix should ensure they
pay particular attention to checking credentials and references;
check them far more rigorously than would be done for normal candidatures.
And after all that screening, if Swamy still fits the bill in their
assessment, hire him.
However, it is still not quite as simple and
algorithmic as that. Given the fact that the allegations against
Swamy seem to have been quite public, Naytrix has the responsibility
to set the context straight at the time of inducting Swamy into
the company. There is more than likely a high probability that his
prospective colleagues have strong views about the publicised case.
Perceptions, particularly on such a sensitive subject, have a way
of impacting people deeply and manifesting themselves unexpectedly
(and negatively) in people's professional behaviour. It would be
crucial for Naytrix to ensure that Swamy has the respect and position
and track record he deserves with his peers and colleagues-indispensable
for Naytrix to actually convert the potential of $100 million business
and more into reality.
Senior professionals always have a deep impact
on the organisational ethos; which in turn relies on the core values
of the company. The case, note, does not give us adequate information
on the corporate values of Naytrix. However, if in concept and character,
Naytrix as an organisation is conservative and has a value system
that insists that its business leaders ought to have absolutely
no blemishes of the real or perceived kind, then whatever be the
attraction of additional business that would come in, Naytrix cannot
progress with the recruitment process.
It is in conforming to core values and professionalism
that the long-term success of a company is founded on. This is the
call that Sunderam as the head of Naytrix has to make. It is his
responsibility.
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