JULY 6, 2003
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Q&A: Subrah S. Iyar
As Chairman & CEO of the $140-million Nasdaq listed WebEx Communications Inc, Subrah Iyar is in an enviable position. His company has been ranked No. 1 in a recent Forbes' listing of the fastest growing tech companies. With a CAGR of 186 per cent over the last five years, he's the man to listen to on growth.


Confer Different
'Here's to the crazy ones…' begins the classic ad. Except that there's not a murmur in the conference hall. In fact, there is no hall. It's a virtual seminar. The delegates use VSAT-linked PCs to get across to panelists Samit Sinha of Alchemist, Harish Doraiswamy of Adidas and Kalyanmoy Chatterjee of TN Sofres-Mode.

More Net Specials

Business Today,  June 22, 2003
 
 
The Case For CAS
Barring a few black spots, conditional access system is a step in the right direction.

In the last few weeks, a new word has entered the Indian lexicon: CAS. This abbreviated form of conditional access system has been the subject of intense debate in the recent past, giving it a 'top-of-the-charts' ranking. Amidst all the clamour of intense lobbying by interest groups and political populism, the benefits and problems have got completely distorted and real issues clouded.

In simple terms, CAS will mean a higher cost for some cable households, and a lower cost for all the others. The present system of cable tv distribution is akin to your wanting to buy just bread and butter but the grocer insisting on giving you five varieties of cheese, 10 different jams, and a whole range of pickles. Since he does this to all customers, he offers a good rate-but clearly, it benefits you only if you actually wanted all the things he bills you for. For those wanting only bread and butter, the 'lower rate' is, in fact, a rip off about which you are unable to do anything. The answer, clearly, is 'unbundling' and paying only for what you want.

   
   

This is precisely what CAS seeks to do. Instead of paying for all the channels that the cable operator decides to supply, you pay a much smaller amount for the basic (bread-and-butter) channels, and then pay additionally only for what you choose to buy. For these additional channels you will be needing a special device-a set-top box that enables you to have access to all the channels you want, conditional on your paying an extra amount.

Thus, the cost of the basic package is expected to be lower than what is being paid now by most consumers. Those wanting extra channels will, of course, need to pay more. Depending on how many channels they want, it is possible that they may pay more than what they are paying today.

Experience elsewhere indicates that CAS promotes quality and niche audience channels that people want but do not always watch (akin to buying an encyclopedia or a dictionary). It could also help, indirectly, to revive terrestrial television.

However, there are a few key issues. The first concerns the composition of the basic package. Who will decide the composition of the basic pay package? Having the government as the decision-maker is not such a wise idea, and is more likely to give rise to various pressures and allegations. The second issue is the cost of the additional, 'pay' channels. Should the pricing decision be left entirely to the market forces or should it be through fiat? Government intervention is, again, not desirable.

Today, in most areas, a single cable operator has a de facto local monopoly. This is a serious problem that needs to be tackled, but is quite independent of CAS. On the other hand, the introduction of CAS presents an opportunity to do away with this stranglehold.

One way of doing that is by introducing direct competition, possibly through a fiscal incentive (e.g., no service tax for the first two years) to a second and third operator in a given area. This would require some form of licensing. Another way would be stimulating the early introduction of a direct-to-home (DTH) service, possibly by the state- owned Prasar Bharati, thus providing an alternative to cable. Accelerating the introduction of digital terrestrial television (Doordarshan has already begun some experiments), which could relay about 20 channels through terrestrial transmission, could provide another option.

A truly independent regulator could help safeguard customer interests on various matters: tariff, channels in basic package, content and advertising, and competition. It could specify standards for the set-top box to ensure inter-operability (enabling, like hand phones, access to any service provider). The regulator could also help to evolve a common box that could be used for access to cable TV, DTT, DTH, internet and telephony. Such a convergent box is very much in the realm of feasibility, but needs a push.

Overall, though with some ifs and buts, CAS seems a good proposition. Let's hope that the Minister of State for Information and Broadcasting Ravi Shankar Prasad, continues to stand firm in his resolve to implement CAS, as he has done so far.


Kiran Karnik is President, NASSCOM. These are the personal views of author and not necessarily of NASSCOM. The author can be reached at kkarnik@nasscom.org

 

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