SEPT 28, 2003
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Q&A: Jagdish Sheth
Given the quickening 'half-life' of knowledge, is Jagdish Sheth's 'Rule Of Three' still as relevant today as it was when he first enunciated it? Have it straight from the Charles H. Kellstadt Professor of Marketing at the Goizueta Business School of Emory University, USA. Plus, his views on competition, and lots more.


Q&A: Arun K. Maheshwari
Arun Maheshwari, Managing Director and CEO of CSC India, the domestic subsidiary of the $11.3-billion Computer Sciences Corporation, wonders if India can ever become a software product powerhouse, given its lack of specific domain knowledge. The way out? Acquire foreign companies that do have it.

More Net Specials
Business Today,  September 14, 2003
 
 
What Leaders Do
 

Leadership requires one to lead by example. It is imperative for a leader to be a role model and demonstrate the same zeal and commitment towards his work that he expects from his team members.

Clearly defining the end result that needs to be achieved and then giving the team full autonomy to perform, albeit under the leader's supervision, is indispensable to building a winning organisation. Giving people complete responsibility of tasks may occasionally result in setbacks, but in the long run it has a salutary effect on the morale of team members and consequently improves their productivity.

   
   
   

A leader must ensure that each team member imbibes the values of the organisation and does not compromise on them at any cost. Lack of ethics is worse than poor performance and always fatal in the long run.

While dealing with team members, the leader should ensure that he or she is seen as principled and consistent. A principled approach may sometimes result in unpopularity, but in the long run it is always appreciated. Such an approach also goes a long way in creating the team spirit and loyalty needed to raise the organisation's performance levels to new heights. A true leader is, then, one who has the strength to side with what is right, at any cost.

The quintessential secret of leading successfully lies in appreciating and reconciling individual differences amongst team members. Unravelling talent is, in itself, an extremely enjoyable and gratifying experience and a good leader must diligently seek to interact with and manage diverse behavioural patterns. Good leadership, therefore, is about being truly discerning.

 

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