SEPT 28, 2003
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Q&A: Jagdish Sheth
Given the quickening 'half-life' of knowledge, is Jagdish Sheth's 'Rule Of Three' still as relevant today as it was when he first enunciated it? Have it straight from the Charles H. Kellstadt Professor of Marketing at the Goizueta Business School of Emory University, USA. Plus, his views on competition, and lots more.


Q&A: Arun K. Maheshwari
Arun Maheshwari, Managing Director and CEO of CSC India, the domestic subsidiary of the $11.3-billion Computer Sciences Corporation, wonders if India can ever become a software product powerhouse, given its lack of specific domain knowledge. The way out? Acquire foreign companies that do have it.

More Net Specials

Business Today,  September 14, 2003
 
 
Maharashtra Means Business
 

Samsonite first came to India six years ago with the objective of emerging as a leading supplier of hardside luggage to its $740 million (Rs 3,404 crore) markets in the US and Europe, besides India. When it came to setting up a manufacturing unit, our major concerns centred around finding a location that provided good infrastructure (easy availability of land and water, transportation network), effective communications network, fewer regulatory hassles, better industrial incentives, and skilled labour. It was also necessary to locate the plant near a functional and containerised port since we had big plans to export to Europe and Asia. We roped in Tata Consultancy Services as advisors, and also sought help from SICOM, a premier financial institution responsible for catalysing industrial development and also foreign direct investment into Maharashtra. After extensive feasibility studies and strategic planning, we decided to set up the unit at Nashik.

   
   
   

The feedback received from other industrial investors at that time was that Maharashtra was leading the country's industrial development scenario and attracted the largest quantum of investments, both domestic and foreign. The state offered good infrastructure, excellent educational facilities, trained manpower, professional work ethics, and a conducive business environment. In terms of physical infrastructure such as supply and quality of power, proximity to ports, presence of industrial zones and belts, support to industrial development and policy implementation, Maharashtra stood first.

The state scored favourably in terms of government stability, labour productivity, literacy, and work culture. More importantly, the cooperation and support demonstrated by the state's officials and the favourable industrial environment served as the key deciding factors. The state also offered a variety of incentives for promoting industrial development. Industries set up in the functional areas earmarked by the Maharashtra Industrial Development Corporation received special relief and financial benefits in terms of sales tax concessions, electricity, and stamp duty exemption. All these were significant attractions for Samsonite, which was setting up a greenfield plant.

It's been six years since we set up the plant, and it has been a smooth going all the way. We have faced tough negotiations with unions, but then we have always found them to be very supportive in terms of achieving global standards in quality and productivity.

The Nashik plant is Samsonite's second-largest in the world. More than 80 per cent of our plant's production is exported all over the world, including to very discerning markets like Europe, the US, Canada, Latin America, Australia, Korea, and China. Last year, Samsonite decided to relocate its Global abs Design & Development Center from Belgium to Nashik, another recognition of the abundant availability of a talent pool in and around Nashik.

Our future plans include increasing the production capacity at Nashik to meet the growing demand for Samsonite abs luggage globally. Simultaneously, we are expanding our design and development capacity to meet the market demand. We are at the threshold of starting a major design and development project for the Japanese market. All this, and probably more, is possible with the continued support of the local administration at Nashik and the state government.


Ramesh Tainwala is Chief Operating Officer, Samsonite India.

 

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