It
irks a lot of people that Stephen covey, with the low-browish sound
of his books and quasi-spiritual aura of his fame, should be a global
business leader. Well, it is a fact. Not only is the man a Harvard
MBA and one-time professor of organisational behaviour, he conducts
workshops that are attended by folk from some of the world's most
performance-crazed companies, the sort that won't stand for mumbo-jumbo,
even if executives quip that the real fun of going to the Covey
Leadership Center in Utah, USA, is the possibility of an excursion
to Monument Valley.
So what accounts for Covey's influence? The
7 Habits Of Highly Effective People, his cult book on 'personal
change'. His basic proposition? To be effective, be principles-centric,
not money, work, possessions, self, spouse, pleasure, enemy or anything-else-centric.
People lack leadership because their 'circle of influence' is much
smaller than their 'circle of concern', even if concentric. To change
that, pick up three private habits: 'Be proactive', 'Begin with
the end in mind' and 'Put first things first'. And three public
habits: 'Think Win-Win', 'Seek first to understand, then be understood'
and 'Synergise'. And then, as habit seven, the most easily forgotten
one, 'Sharpen the saw' through unrelenting daily application of
the six principled habits.
Simple enough. Even common sense, to a large
extent. But catch someone shrugging it off as common sense and ask
if he or she can honestly claim to have stuck to the prescription
dedicatedly, let alone tested its efficacy, and you might draw a
blank. This is perhaps the reason that Covey draws the crowds he
does: a need for intense detailing, particularly as applied to their
own myriad missions in life. Those who do try the habits, want to
know more. They're charmed enough to get closer within earshot,
but not satiated enough to put the book in the attic: it's win-win
for Covey and his fans.
The other reason observers cite for Covey's
success is the dearth of principles in business nowadays. It's a
gut-led yearning for a return to innocence-albeit a globally acceptable
version of it.
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