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Destination India: People like T.S. Balganesh,
head of AstraZeneca's R&D in Bangalore, have made India
the world's most happening ideas market |
Throwing
stones in Bangalore can be an edifying experience: in the 1970s,
you would have hit a park; in the 1980s, a pub; in the 1990s, a
software services company; and now, in the 2000s, you will probably
hit the research facility of a multinational firm. A roll call would
probably go somewhat like this:
Intel?
Present
Cisco?
Present
GE?
Present
Motorola?
Present
AstraZeneca?
Present
General Motors?
Present
Google?
Should be here soon.
It isn't just Bangalore, although the city
boasts the highest number of research centres of MNCs. There are
others scattered across Mumbai, Delhi, Chennai and Hyderabad. And
the number is increasing by the hour. For companies with an eye
on the main chance-and most MNCs grew to be because their eyes are
always on the main chance-India is it. It's been said so often it's
become hackneyed even for television channels with their 40-minute
cycles, but jet-lagged MNC-execs seem to never tire of it: "The
next big breakthrough for our company could well come from India."
Supply is one reason: India produces 350,000
code-jocks and 3,500 Ph.Ds a year. Cost is another: a company wishing
to hire a Ph.D in India can avail of one's services for as little
as $15,000 (Rs 6.9 lakh) a year. In the US, the cost would be at
least $100,000 (Rs 46 lakh). Still, it seems a little facile to
believe that cost and supply matter, not in the pursuit of research
where talent is all. Then, there's the issue of timing: the world
has been aware of the software skills of Indians for over 15 years,
and some MNCs set down research facilities in India almost a decade
ago, so what explains the sudden rush of MNCs circa 2003?
Companies such as IBM, Microsoft, Sun Microsystems, Intel, Nortel,
hp, Adobe, Texas Instruments and Cisco have had research centres
in India for some time. Until now, however, not too many people
in India and elsewhere knew just what these hothouses of research
were up to, nor why these MNCs were, with each passing year, allocating
a larger share of their annual R&D budgets to their Indian research
centres. Now, it emerges that one of Adobe's most recent products
was developed at its facility in Noida, adjoining Delhi, that Intel
is moving the R&D of entire product lines to Bangalore, and
that i2 Technologies has already done the same. These 'Made in India'
stories, apart from providing fodder to publications specialising
in coverage of the breathless kind (Nortel To Move Switching R&D
To India!; Cisco To Outsource More R&D To India!!; and IBM India
Research Labs Working On Demand Computing!!!), encourage other MNCs,
ones that don't have an R&D facility in India, to take a serious
look at the country.
If Bangalore has emerged India's chip-design
hub, blame it on Texas Instruments. In 1985, when TI set up a facility
in the city, the world was just waking up to the Indian software
story and chip-design was an esoteric concept even in the West.
But the company pressed ahead. The chip-design companies that came
after TI had it relatively easy. For one, there were trained chip-design
engineers they could poach. The network and cluster effects can
possibly explain why most MNCs opting to put down a research centre
in India head for Bangalore.
At last count, the city had around 50 of the
breed. And they explain why it is destination India for any research-minded
MNC. After all, globalisation is mostly about setting up operations
in countries where there is a great market opportunity, manufacturing
wherever in the world it makes economic sense to, and sourcing the
best and lowest cost components, again, from all over the world.
If research were all about one big idea and
didn't involve a complex supply chain, things would have been very
different. Fortunately for India, it isn't. In the IT products space,
for instance, research involves product conceptualisation, design,
development, and building components and sub-components. There's
a similar chain in pharma R&D, from coming up with new molecules
to clinical testing and involving biotech research and process research,
and everything between. From Wipro to Infosys to a clutch of pharmaceutical
start-ups to more-than-a-handful of engineering hotshops, India
boasts a thriving ancillary industry. This doesn't just lower the
cost of operations for MNC research centres, it reduces cycle time.
Asia and Latin America are the growth markets
for most companies. Unfortunately, not all products and services
that succeeded in the first world, do so in developing countries.
Issues related to economics and culture often make it easier for
companies to develop products for these markets out of research
centres based in them. Whether it is a global pharma major aiming
to discover new chemical entities to treat infectious diseases in
the developing world or a telecom behemoth striving to design low-cost
communications solutions, India, it emerges, is the place to be.
The country's huge population is a bonus, and one that can't easily
be ignored by companies in the business of clinical or genetic research.
As more companies start putting down research
arms in India, even more will feel the pressure to do so, if only
to advertise to their stakeholders that they are present in what
is perceived to be the most happening ideas market in the world.
Keeping up with the Joneses is as much a corner-room obsession as
it is a suburban one.
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