The
clarion call to increase shareholder value combined with the intense
scrutiny of investors and analysts has compelled many companies
to focus on quarterly earnings to the point of obsession. Unfortunately,
this short-term focus can be terminal. The temptation of downsizing
and cost-cutting measures can lull even the most astute managers
into a profit trap that may generate respectable shareholder returns
in the short run, but fail to exploit the company's potential to
generate long-term shareholder value.
At the other extreme, unbridled growth cannot
be viewed as the key to value creation. The largest of the Korean
chaebols-including Hyundai and Daewoo (before the breakup)-were
active in countless industries in their pursuit of unparalleled
growth. Revenues grew steadily, but shareholder value did not. Some
companies (like Bayer) have tried both approaches and have learned
that neither simple revenue growth nor an aggressive profit focus
optimises shareholder value in and of itself.
The key word is balance. When companies find
the right balance between profit and growth as strategic co-objectives,
they achieve what we at A.T. Kearney refer to as "value building
growth".
By outperforming their peers in terms of growth
while keeping an eye on the bottom line, "value builders"
create the greatest sustainable shareholder value over the long
term. And that is what counts, both in today's and tomorrow's world.
Regardless of any regional differences or specific
circumstances within their industry, how companies chart their courses
in steering their ships towards the port has much in common with
merchant sea captains.
Profit seekers: These profit-oriented
captains shuttle between safe, known ports and earn money by optimising
their payloads and exerting tight control over their expenditures
on crew and equipment. They sometimes behave as if they have no
need to change their compass settings. They see no new ports to
sail toward, no frontiers to conquer, and no new worlds to discover,
explore and map. They keep trying to make the same thing better.
Simple growers: Some captains, in contrast,
see new ports everywhere they look. They pay less attention to the
size and makeup of the load or to the state of their crew than to
simply keep the fleet of ships sailing to as many harbours as possible.
"More" is the watchword, not "better".
Underperformers: Then, of course, many
captains make it to the port either too late, with too little on
board, or with second-rate crews. They may turn a small profit,
but they never have the best places to dock, the best access to
shipping lanes, or the highest quality connections in the right
places. Neither more nor better works consistently.
Value builders: A fourth group of captains,
however, decides to strike an uncompromising balance on all fronts.
They secure the right payloads from the best customers, manage their
crews, and constantly adjust their mix of old, established ports
and new ports with high potential. They combine more with better.
Recognising the importance of this issue, A.T.
Kearney undertook a global initiative to investigate the characteristics
of successful growth. Our analysis examined more than 1,100 companies
worldwide over a 10-year period, covering 24 industries in 34 countries
and including more than 80 in-depth case studies. In addition, over
50 interviews were conducted with CEOs and senior executives of
leading companies including Bayer, Ericsson, Federal Express, General
Electric, Coca-Cola, Mitsubishi Chemical, Sprint, Norsk Hydro and
RWE.
The final analysis challenges traditional thinking
about the way top-line growth should be viewed and understood. To
gain new insights about value-building growth, we developed a matrix
showing four distinct growth types. Companies were categorised by
their performance relative to industry average in terms of both
revenue and shareholder value growth.
The value builders achieve both above-average
revenue growth and above-average growth in shareholder value over
a long period. These companies constantly try to extend their advantage
and push themselves further into the upper right, trying to put
as much distance as possible between themselves and the centre.
They do this by consistently finding ways to stay ahead of their
peers in the competition for growth opportunities, capital and talent.
The profit seekers show revenue growth rates
below their industry average, although they still create significant
shareholder value. The simple growers manage to outperform their
peers in generating revenue, but over time the once anticipated
profit fails to follow. Thus, the companies rank below their industry
average in creating shareholder value. The underperformers are below
average on both counts: revenue growth and shareholder value creation,
and move in exactly the opposite direction as the value builders.
The Fundamentals Of Value-building Growth
Since growth is a complex phenomenon, we found
a wide variety of growth strategies, some of them, of course, specific
to the particular cultures and companies under study. Nevertheless,
we could identify certain basic concepts that seem to hold true
regardless of geography, industry or company situation. In particular,
we found five fundamentals of "Value-building" growth
that synthesise our findings. For CEOs who want to pursue the alternative
of value-building growth and strike a balance between growth and
profitability, this may offer some guidance.
1. Strong, successful (value-building growth)
is possible in any industry, in any region and at any phase of a
business cycle
2. Strong, stable growth is the decisive driver
behind share prices
3. Innovation, geographic expansion and risk-taking
fuel value-building growth
4. Growth is spiral shaped, not linear
5. Value-building growth follows a specific
pattern and can be learned
The A.T. Kearney-Business Today Study Of
India's Best Managed Company
Last year Business Today and A.T. Kearney collaborated
on this model in the Indian context to understand what makes Indian
companies tick. We expanded on the original Value Building Growth
Model using a series of filters, and thus the A.T. Kearney-Business
Today study of India's Best Managed Company was born. Thirteen Indian
companies across sectors were identified as India's best-managed
companies across various quantitative and qualitative parameters
backed by a stamp of approval from an eminent panel of industry
experts. As we march towards the second A.T. Kearney-Business Today
study of India's Best Managed Company, this is merely to lay the
context.
We continue with this series in the next edition,
which will highlight the improvements we have made together for
the second edition of this path breaking study for India Inc. I
am certain that our learnings and improvements will be of great
value.
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