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"Lyrix should reposition itself from its 'classical'
slot to a more trendy and elegant look, even while retaining
its superior value proposition"
Harsh Chopra, Managing Director,
Ray-Ban Sun Optics India
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Should
MAS adopt Uday's plan? at the very outset, it is clear that the
core position of this heritage brand-a combination of high performance
and styling-cannot be abandoned because that would result in Lyrix
losing its identity. While the brand must evolve with changing lifestyles,
a shift to street styles will make its product range and styling
indistinguishable among the multitude of fashion brands screaming
for the consumer's attention.
This is particularly true in the Indian context
where a purchase decision involving Lyrix sunglasses would be a
big financial commitment by the consumer and a relatively involved
decision. A shift to 'flavour of the month' styles from Italian
fashion houses would be suicidal for the brand.
With global fashion brands changing their collections
every season, consumers are more often than not likely to find their
expensive sunglasses going out of fashion every season. As for the
argument that the brand should be repositioned with the aim of ensnaring
teenagers, they would constitute at best a low margins market and
would not be able to afford the higher-end offerings of MAS.
A strategy that is essentially based on going
after cheap imitations of Lyrix through a focus on the technical
delivery of the product is unlikely to help MAS much either, for
the simple reason that those who go in for these visibly shoddy
fake sunglasses are buyers from a different strata-people who wouldn't
buy Lyrix anyway, good or not.
So, the right way forward is for the company's
management to focus on the Lyrix brand successfully making the transition
from its current 'classical' positioning to a more trendy, elegant
and refined look even while retaining its technical superiority
and functional image of guaranteeing protection to the eyes.
The sunglasses brand should offer more than
just glamorous styles and be positioned to bring out its legendary
heritage. This would be akin to a Mercedes-Benz car-a very high
performance machine that is an evolving brand at the same time.
This shift in positioning needs to be started at the design stage-style,
lens colours, frame material and so on-so as to accommodate its
core loyal users while initiating the younger users into its fold.
If such a shared vision could be evolved by
MAS' management, it could successfully effect the brand's transition
from its classical positioning. This should be the first step. The
next big challenge would lie in executing the vision. Communication
of this vision to designers and engineers, selection of the right
styles and creating a balanced product range that offers something
relevant to all consumers will determine the brand's success in
the long-term.
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"Lyrix needs to transcend
the category boundary of functionality and differentiate itself
as a premium brand through product innovation"
Prodipto Roy, Associate Director,
KSA Technopak |
MAS'
problem is akin to that of most premium fashion brands. In its long
existence in this country Lyrix has built a brand equity for itself
through successfully communicating its functional benefits to the
consumer. But it has done little to bring its product-mix up to
date.
Clearly, the two major challengers to Lyrix's
dominant position are the foreign brands that have entered the market
with greater glamour appeal and the fakes that are eating into its
market, primarily in the B and C class towns.
There are four stages of evolution that a brand's
lifecycle can be divided into. In the initial stages, a new category
of products is created that offers specific functional value to
the customer. This is followed by a process where the original product
proposition is altered to offer more value to more people. These
two stages belong to the emergent phase of a brand where it is yet
to make it to the big league. The brand enters the mainstream through
a prolonged phase of commercialisation and finally establishes itself
as a key player in a particular product category across segments.
In this instance, Lyrix has created the sunglasses
market in this country but its communication focus remains largely
on functionality (protection from ultraviolet rays) even though
the market has moved on to a higher level of sophistication. It
now needs to transcend the boundary of functionality and differentiate
itself as a premium brand through innovation.
MAS' Managing Director Shrishti Tandon is correct
in her assessment that the Indian consumer is hunting not for cheap,
but for 'value' products. There are numerous instances of consumers
going in for a more expensive product once they were convinced that
it would prove to be a better bargain in the long run. Nokia, for
instance, is the clear leader in India in mobile phones even though
the cheapest products in that market are offered by Motorola. Another
good example of this is the fact that many car buyers are willing
to shell out an extra Rs 1 lakh or even more and be seen driving
a Palio, which is considered a better-designed car than its counterparts
in the B segment.
However, consumers have reached a level of
sophistication where the old definition of 'value' has been expanded
to include differentiation. The consumer now wants to be able to
choose from among a range of products, technologies and designs.
MAS has its work cut out. The market is expanding;
the B & C class towns are also growing. They need to look beyond
the UV filter, come up with different product propositions to cater
to each consumer segment. Having said that, this is no quick-fix
solution, it would require a lot of grind, testing of hypotheses,
launches, mass distributions, supply channels, and of course, many
such discussions in the future.
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"Rather than questioning
Lyrix's nurtured synergy between hipness and solid science,
it's necessary to reinterpret glamour and science"
Richa Puranesh, Manager (Marketing
Services), DCM Benetton India |
A
5 per cent drop in MAS' marketshare over a period of barely a year
means that the growth of Lyrix as a brand has failed to keep pace
with that of the sunglasses market as a whole. It is also a clear
signal of the serious shift in the dynamics of the product segment.
While the consumers remain loyal to high-end brands longer than
they do in the other segments, realignment is inevitable beyond
a point. The argument by MAS' marketing head that Lyrix as a brand
is at a critical crossroads is absolutely correct.
The sunglasses market that Lyrix dominated
for so long has metamorphosed over the years from a simplistic,
notionally homogeneous one into a sophisticated web of segmentation
with all its attendant specificities: age groups, lifestyles, affiliation
choices, trend consciousness, plus a complex lot of swish-shopping
environments and brand alternatives. To survive in this environment,
Lyrix should evolve.
If MAS has so far failed to stem the tide,
it is because its attempts to stay in tune with consumers' changing
preferences have been half-hearted. While MAS' television campaign
portrayed Lyrix as a sunglasses brand for cool, confident yuppies,
its sales thrust focused on B and C class towns. The pricing, in
turn, was determined by this sales strategy. Further, the models
emphasised were classic Lyrix oldies.
Lifestyle brands are often born of rational
brand promises that then draw upon glamour power to grow their appeal.
Even after these brands evolve, they depend on their original rational
assurances of value to lend substance to their fashion gloss. The
two are co-dependent and never contradictory, even though MAS' marketing
chief seems to think that there is a choice to be made between them.
Instead of calling in question Lyrix's carefully
nurtured synergy and linkage between hipness and solid science,
a reinterpretation of what glamour and science mean is needed. MAS'
Managing Director Tandon, on the other hand, needs to realise that
tackling fakes is no marketing strategy, but just a bottom-line
protection task.
To send Lyrix's positioning skittering from
addressing mature 35-plus loyalists to college teenies seems too
much of a knee-jerk reaction on the part of the company. Such a
course of action would also create the risk of alienating the core
franchise and rejection on part of disbelieving teenagers. It would
be cannier to isolate the core attitudes that the market seems to
be tuning to, which would integrate with and evolve the brand.
The insights obtained thus could also help
the company's brand make it big with the image-conscious 25-plus
consumers. The decision on whether to re-orient the brand completely
towards this segment or to hive off a brand extension would require
a fair degree of research and analysis on the segment's dynamics
and the implications for brand Lyrix's architecture.
Either course of action would give Lyrix a
hipper, younger spin, while allowing it to keep its 'establishment'
credentials intact. Rigorous interpretation and decoding of emerging
lifestyle affiliations are critical to survival of brands in this
category. As is re-energising of the brand with a view to creating
new loyalists with different socio-economic profiles.
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