FEB 16, 2003
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Retail Learning Curve
The Indian retail revolution, experts said, would go faster-with the benefit of the West's experience already there to begin with. But more and more retailers are discovering that retail in India is not the same as retail anywhere else. This places a premium on being higher up the local learning curve.


The Fatty Fight
No, not about obese consumers waving fists at fat food marketers. But India's many bathers wondering whether their soaps have adequate 'total fatty matter'-an issue of the 1980s that has made a zombie reappearance. But bathers have choice, don't they… so what's the fuss all about?

More Net Specials
Business Today,  February 2, 2003
 
 
Wannabe Wannabes

They have to wear the right things before anyone else does, sport the right accessories before others have even heard of them, and be seen with the right crowd. Meet the obsessive status---seekers-a tribe that's swelling by the day.

SELECTION
Light Up

Omy, that's a nice watch," said a gentleman to the lady seated next to him at a formal dinner. "How much did you pay for it, Five?" ''Eight," replied the lady. ''And I mean pounds." And went back to her soup.

Descartes' Cogito, Ergo Sum may be relevant in grey-matter heavy Bangalore where IQ, more often than not, has a correlation to personal worth.

Elsewhere, Possidere, Ergo Sum (I own, therefore I am) may well be the defining spirit of this decade.

Eight thousand pounds (roughly Rs 6,23,076 ) isn't, for some people, a lot of money to spend on a bauble but it is, again for some people, a number of an impressive enough magnitude to be introduced, subtly or otherwise, into polite conversation.

As for the thingamajig itself, possessing it is as important as knowing the right people and being seen at the right places. You may not smoke cigars (leave alone, know how to smoke one), but you'd better. You may not know how to pronounce Piaget (pyä-zha ), but you'd better sport one on your wrist. And you may not have the faintest idea of how to use your Nokia 7650 video-clip phone, but you'd better tote one along.

I own, therefore I am.

I own, therefore I must be somebody important.

Meet obsessive status seekers and compulsive consumers rolled into one composite whole that is, at once, a marketer's delight and a Page Three hack's bread-and-butter.

OBSESSIVE GIZMO COLLECTORS
There's no question of status here-these guys simply can't keep away from the latest doo-dads.
Jakka Bhakta Reddy, CEO, Cognos: The G-man
The newest palm, a Fujitsu tablet, the latest Nokia phone, key-chain vaults, digital pens-there are some people who can't keep their hands away from any or all of them. Jakka Bhakta Reddy, the 30-year old CEO of Bangalore-based software hotshop Cognos Infotech is one. A Handspring 270 Treo serves as his mobile phone and pda rolled into one. When he travels abroad-10 days a month on an average-he calls the map of the city he is in onscreen and navigates around. India doesn't have such Global Positioning or allied location-based services and Reddy confesses that "there are people who think it doesn't therefore make sense to own a Treo". "But I need to keep up with the latest gadgets; in fact I am thinking of upgrading to the new Treo 300 which has more functions". A Sony vaio and a Magellan GPS unit complete Reddy's armoury. Increasingly, digital devices (D-devs for the cognoscenti) are becoming the benchmark of how with-it a person it. Cars are cumbersome and don't quite boast the same OTS (Opportunity To See or Opportunity To Show-off) as d-devs. Besides, given the pace of technological change it takes stamina (and oodles of the green stuff) to stay abreast the latest devices. For execs like Reddy, there's a significant functional pay-off too. See my PDA; see me.

The high-profile lawyer across the table from this writer is important. There are three mobile phones on his desk, all Nokias, a communicator, a 6100, and a 7210. He has five cellular connections. And doesn't quite remember how many phones he has changed in the past year. One reason is a whim. Another is functionality.

That may be true for phones, but watches?

The lawyer has a Cartier, a Piaget, and a Bulgari at home. Right now, he's sporting a Audemars Piguet-he actually unstraps it and hands it to this writer. Then he points to the fancy writing instruments on his table. "This is the Mont Blanc mechanical pencil." We are impressed.

Flaunt It

There are several theories doing the rounds that explain this new-found obsession with status symbols. Sociologist Dipankar Gupta believes-and he has written about this in his book Mistaken Modernity-that with physical manifestations of class (such as turbans, moustaches, dress) disappearing, people differentiate themselves through brands. Everyone has a cellular phone. So, it becomes imperative for an individual who wants to stand out to have the newsest one to be launched. Or the most expensive one. Everyone wears Gucci sunglasses. Hence, the growing demand for Oakleys. "There is a set of people for whom it is very important to have the first-mover advantage so as to be seen as savvy, special, or simply different," says public relations consultant Dilip Cherian. And they will do anything to be seen as that. Carry four expensive-looking pens that will never be used, enroll (on the sly) in wine-appreciation classes, learn to air-kiss. "People are fanatical about what other people think of their belongings," says Suhel Seth, the CEO of advertising agency Equus Red Cell and a regular on the capital's party circuit. "For them, status is defined through tangibles, not personality."

That explains why Obsessive Status Seekers have to be the first to buy a new car. Or a new phone. "The motive is to charm others-an effort to enhance their status in the eyes of others," says Meenakshi Gupta, a social psychologist at the Indian Institute of Technology, Mumbai's department of humanities and social sciences. Besides, modesty is out in the new India. It is alright to be rich. And it is alright to let the world know that you are rich. (There is, of course, the reverse snobbery-one of its best practitioners is one of India's best known technology entrepreneurs-of being needlessly austere, but that is another story). Everything, much like in the newest Bollywood blockbuster, has to be larger than life. Jay Gatsby, not Mahatma Gandhi, is everyone's role model although most status seekers would be more familiar with the second name than the first.

Sociologist Dipankar Gupta claims this is a result of a cultural vacuum where consumerism becomes an anchor. People make the mistake of associating modernity with cars and new-age gadgets, he explains in his book. It could be that. Or it could just be the desire to belong to the smart set and, at the same time, do one better than the rest.

To the status seekers themselves, there's nothing extraordinary about their behaviour. Businessman, politician, and man about town Amar Singh fondly recollects the days he would wear clothes designed by Versace. These days he wears kurtas (you need to do that sometimes to be taken seriously in politics) but compensates by getting them designed by the best in the business. "A kurta is a kurta, " he argues Stein-like, "and a jeep is a jeep." "I am not swayed by brand names, but by functionality-I do live in style but don't overdo things."

Singh may be sincere, but every status seeker would like the world to believe that he or she doesn't belong to the species. These wannabe wannabes wouldn't like the world at large to know that they want to be. That would be infra-dig. And so, secure in the knowledge that nothing succeeds like excess, they strive on ceaselessly.

TREADMILL
It's Comeback Time, Folks

Ok. So it was the coldest winter in living memory. And you know how tough it is to get out of bed in winter. And then there was the Christmas-New Year's holidaying. The overindulgence in calories, the late night partying, the weekend trips to sundry farmhouses (sans gyms), the kids were on vacation... You guessed it. Those were the excuses for skipping workouts. The operative part of that sentence is "were". All that's in the past now and I assume you're as geared up to get back to it as I am.

But before you head back to gym, here are some tips. Think of returning to the gym after a hiatus as a kind of warm-up. If you've missed gymming for a month or more, this is extremely important. On the other hand, if you've braved the winter, survived the hangovers and found time to get there at least twice a week, skip this edition of Treadmill. We admire you. You are superhuman.

For ordinary mortals like us, heading back to the gym requires two levels of pre-conditioning. The first one is all about the mind. But the body can help. Strip naked and stand in front of your bathroom mirror. Take a good look. Check the belly. Does it look bigger? No, cheating, so don't suck it in! Turn to one side and take a side view. Where the heck did that bulge come from? Convinced yet that you've got to get back to your weekly regime?

The second level is all about the body. If you've been off your workouts for a long period, don't expect to plunge right back where you left off. First, you're not likely to be able to do what you did when you quit a couple of months back. For instance, don't try to run your first kilometre in 4 minutes just because that's what you were doing last October. Or don't try pressing 75 kilograms because you could do 8-reps last time round. Start realistically.

Or try the Shekhar Solution. Shekhar is the self-effacing trainer at my gym. And his remedy for a hiatus is a simple one-week regime. Do four sessions during the comeback week. Here's what you do each day: 20 minutes of your favourite cardio (treadmill, elliptical machine or bike), followed by some stretching and then (for the first day) light-weight exercises for the chest, shoulders and back (just two sets each with 40 per cent of the weight that you'd be comfortable with before the hiatus). For the second day, start with the same cardio but do legs: thighs and calves (three exercises; two sets for each; same rule for the weights). On the third and fourth, do what you did on the first and second, respectively.

 

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