Satish Sud entered public consciousness
in style-by spending Rs 96 crore. That's the amount Delhi-based
Sud's Eros Group-it owns the capital's Park Royal Intercontinental
hotel-bid for the 350-room Kanishka, an ITDC-owned property in the
heart of the capital. Sud's isn't a familiar name. Nor, despite
Park Royal's lustre, is Eros'. But its money is good enough for
the government-apart from the Rs 96 crore, the group will spend
some Rs 40 crore on refurbishing Kanishka.
None of ITDC's 17 hotels sold thus far have been acquired by known
hotel chains. Mumbai's Juhu Centaur, for instance, was snapped up
by Tulip Hospitality-its CEO Ajit Baburao Kerkar has striven for
respectability ever since he departed Indian Hotels in 1997. He
may well have found it; all thanks to the disinvestment process.
''These purchases represent good value for entrepreneurs,'' points
out Vimal Bhandari, Executive Director, IL&Fs. In terms of coming
in from the cold, though, they're priceless.
Disinvestment has also provided
some companies with easy entry-options. Anil Agarwal's Sterlite
acquired Hindustan Zinc for all of Rs 445 crore. And coupled with
Sterlite's earlier purchase of aluminium major Balco, it helps Agarwal
move towards his objective of building ''a global mining and metals
company''. Contrast that disinvestment-induced-aggression with some
d-i-defensiveness. Reliance Industries' purchase of IPCL, and Indian
Oil Corporation's of IBP are both examples of companies consolidating
market share, building economies of scale, and, most importantly,
ensuring that others don't mess around in their backyards.
It could be a coincidence but some companies wrestling with issues
related to implementing their articulated strategies, or with the
strategy itself might have found the stimulus they needed in an
unlikely source, the government's disinvestment drive. Tapping the
domestic market for it services has long been on TCS' agenda. The
government, and government-owned organisations are the largest customers
in this domain. TCS' acquisition of CMC, then, gives the it major
an edge. If CMC was the topping on TCS' already-successful strategy,
VSNL was the ingredient that made the Tata Group's telecom strategy
whole. In one fell swoop, the group, gained entry into both the
domestic and the international long-distance telephony businesses.
Suddenly, its telecom strategy-with Tata Teleservices, Idea, and
VSNL contributing their mite-was amongst the most good-looking in
the business.
Companies such as these are the real beneficiaries of disinvestment;
the money that has accrued to the government is purely incidental.
Intriguingly, most multinational companies have chosen to sit out
the process (apart from a Shell bid for IBP). This, despite attractive
valuations and a largely transparent approach by the government.
One reason for that could be an apprehension among multinational
companies concerning their inability to change the culture and mindset
of public sector companies. Maybe they'll wait for the buyers to
turn them around before inching in as strategic partners.
-Roshni Jayakar
PUBLIC
EYE
Coke Is It
Tired of bad press, the company is hoping man-at-large
Suhel Seth's image consultancy is the real thing.
As any company that is perceived to
be a repository of bad news is bound to do, Coca Cola India has
gone out and got itself a new image counsellor, Suhel Seth, managing
partner, Counselage. Will Seth be able to work his magic where the
likes of BMRP, Integral pr, Clea pr, and the-best-inhouse-corporate-communications-talent-money-can-buy
failed? Coca Cola thinks so. "Wait and see," warns Sunil
Gupta, the company's latest head of corporate communications. "This
will be a great year on both the performance and the image front."
Seth is off to a start of sorts: he's managed to garner some publicity
for Coke's pet recycler in Delhi and water education programme in
the slums of Yamuna Pushta, again in Delhi. "The company has
got no credit for what it has done," claims Seth. "It
is a company with great intent and delivery but poor communication."
We'd like to wait before taking a call on this.
-Seema Shukla
MIDDLING
What Price, Independence?
A clutch of independent mid-sized agencies thrives
in a market dominated by the conglomerates. For how long?
They're young (between a decade or
two old), managed by true-blooded advertising professionals-turned
entrepreneurs, boast billings between Rs 10 crore and Rs 200 crore,
and are fiercely independent. Meet India's mid-sized agencies, minnows
(some are fairly big ones) in a market dominated by the Big Four
advertising conglos, WPP, InterPublic Group, Publicis, and Omnicom.
Business is booming: companies with less than Rs 3 crore to burn
settle for the independents-going to a biggie would mean receiving
step-motherly treatment; opting for a hole-in-the-wall type outfit,
wholly ineffective advertising. ''Without us, mid-size clients don't
have a choice,'' says Sushil Pandit, the Director of three-year
old Delhi-based The Hive (billings: Rs 10 crore).
What they lack for in size, these agencies make up through service
quality. And that's found favour with businesses with limited means
but big aspirations.
There is an other-side to the story. ''Clients used to working
with 'Global Club' agencies don't even invite us to pitch,'' rues
Ramesh Narayan, the Managing Director of Mumbai-based Canco advertising
(Rs 25 crore). There's also the halo effect. ''Big agencies get
away with less,'' complains Suresh Pillai, Managing Director of
the Chennai-based Fountainhead Communications (Rs 52 crore). ''We
need to work that much harder.'' Only, instead of being bogged down
by such details, Ulcer Gulch's bantamweights plug on. Mumbai-based
Imageads (Rs 50 crore) recently became a member of Worldwide Partners,
a league of 120-odd independent agencies across 56 countries that
aims to provide multinational companies with a taste for independents
access to them across borders.
The Big Four, however, are on the prowl. Last year Publicis acquired
Delhi-based Maadhyam (Rs 32 crore), and other independents are undoubtedly
in the sights of the predators. Still, it's beautiful while it lasts.
-Shailesh Dobhal with inputs from
Nitya Varadarajan, Abir Pal, and Debojyoti Chatterjee
NOMENCLATURE
What's In A Name?
Everything, and telco Hutch came perilously
close to finding that out.
Hutch missed being part of the exclusive
folly club detailed below, but only just. Its new eponymous brand
Hutch can easily (and erroneously) be interpreted to mean idiot
in Kannada. The company's CEO (South), Rajiv Sawhney, stresses that
the Kannada word for idiot is hootcha, but is just a trifle touchy
about the subject. ''I think I'd know what it means,'' he snaps.
The man's right; the K-word is either hutcha, hootcha or hatcha
depending on how it is pronounced. Hutch didn't really have an option
but to go with an abbreviated version of the corporate name. And
a nuance of pronunciation saves the company this time.
General Motors: It launched the Chevy Nova in Mexico and
then discovered that Nova meant it won't go in Spanish.
Parker: Oops! The writing instruments major blundered by
assuming the Spanish embrezar meant 'embarrass'. Its campaign read,
''it won't leak in your pocket and impregnate you''.
KFC: The brand's finger lickin good slogan translates into
Chinese as 'Eat your fingers off'.
Coca-Cola: When first launched in China, the phonetic rendition
meant bite the wax tadpole. The company had to change the pronunciation
to something that meant happiness in the mouth.
American Dairy Association: Its Got Milk? campaign was
translated into Spanish for use in Mexico. The headline: "Are
you lactating?"
Rolls-Royce: Its Silver Mist model did poorly in Germany
where mist is slang for manure; years later, Clairol's Mist Stick
faced the same problem.
Electrolux: ''Nothing sucks like Electrolux'' read an American
campaign for the Swedish consumer durable company.
Ford: Its Pinto flopped in Brazil where the word is a colloquialism
for tiny male genitals.
Gerber: The company marketed its baby food in Africa the
same way it did in the US, in packs with the picture of a smiling
baby. Only, in Africa, it is common practice to put a picture of
what's inside the pack, outside.
Colgate: The company launched a toothpaste branded Cue
in France. That's the name of a notoriously hard-core French porn
magazine.
-Abha Bakaya
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