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Leanne Cutts, 37, VP (Marketing),
GlaxoSmithKline Consumer Healthcare
In India since
February 2003.
For Cutts, the decision to move to India
was easy as her current job is considered one of the best marketing
assignments in GSKCH. |
When
the position for marketing head at fast moving consumer goods company
GlaxoSmithKline Consumer Healthcare fell vacant in January this
year, the company posted an internal ad globally. Leanne Cutts,
who has visited India more than a dozen times as a global strategic
management director of GSKCH UK, was the first to apply for the
job. In less than a month, Cutts, 37, was packing her bags to New
Delhi with her husband Fernando Gros, a PHD candidate in philosophy
and ethics at King's College in the University of London, and their
two-year-old daughter Carmen in tow. For Cutts, it was a field visit
she made to Kolkata in 2000, that made India's case. "I visited
about 50 stores in Kolkata and realised that I was working on products
that touched everyday lives of the people in India," says Cutts.
And so, despite the fact that Gros had a year more to go to finish
his PHD, Cutts was ready to relocate to India immediately. Today,
she is in charge of GSK's consumer healthcare products, a portfolio
that includes the Rs 800-crore Horlicks brand (India is the No.1
market for Horlicks and the fourth in consumer healthcare). "India
is one of the most prized marketing jobs in gsk international,"
says Cutts.
Brownouts may be a way of life in most Indian
cities, the water-supply erratic, and the traffic unorganised and
sometimes deadly, but with a billion-plus people, diverse cultures
and a growing economy, India is the place to be for expat managers.
Indeed, with the exception of China, no country poses the kind of
challenges and holds out the kind of opportunities that India does
to expat managers. From steel to non-ferrous metals to insurance
to telecom to consumer durables to FMCGs to hospitality to software
services to business process outsourcing to automobiles to healthcare,
India is among the most-happening markets in the world. Which could
explain why there are, by some estimates, some 15,000 to 20,000
expat managers working here, a number that has increased by 10-15
per cent a year over the past five years. It isn't just Cutts. In
June, Raymond Bickson, a 47-year-old American who signed on with
Indian Hotels as coo in December last, was elevated to the post
of CEO when the incumbent R.K. Krishnakumar retired. And 2 per cent
of Infosys' 15,000-strong workforce is expats. And to think that
India was once considered a punishment posting.
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Andrew Holland, 43, Chief Administrative
Officer & VP (Research), DSP Merrill Lynch
In India since
March 2002.
His attraction to India stems from the
country's happening stock and debt markets, which he thinks
are among the world's best organised and regulated. |
India Is A Great Place To Be...
To resort to stockmarket terminology (you'll
realise why in a minute), expats-in-India is a secular trend. Andrew
Holland, Chief Administrative Officer and VP (Research) of DSP Merrill
Lynch, has been in and out of India since 1997. "In the mid-1990s,
expats were limited largely to finance, manufacturing and to some
extent FMCG," he says. "Now you meet expats across sectors."
For 43-year-old Holland, the attraction to India largely stems from
the country's action-packed stock and debt markets. "(India's)
derivatives and debt markets are among the world's best organised
and regulated," he gushes. Which could explain why Holland
chose to come back to India in 2002 after brief stints in Thailand
and Malaysia. The icing on the cake: unlike Korea, Thailand or Malaysia,
India didn't pose a language problem for Holland, and the work culture
is pretty similar to that of the UK, his home.
Expats are also increasingly becoming aware
of the benefits of working in one of the fastest growing markets
in the world. "If you want to be part of a growth market, India
is your country," says Deepak Gupta, Country Head and Managing
Director (India), Korn Ferry, a global headhunting firm. Vincent
Mazolla, CEO of Lucent Technologies, came to India in October 2002
after a three-year stay in Japan, "simply because of the growing
business opportunity". The Indian telecom industry may not
be as big as Japan's, but it was its potential for growth that attracted
Mazolla. "The negative perception among expats about the Indian
posting is changing," says Atul Vohra, Partner, Heidrick &
Struggles, an international hr consulting firm. The perception about
India's notorious steel frame is also changing. In 2000, when Aviva
was looking for a JV partner, it was Insurance Regulatory Development
Authority Chairman N. Rangachary who helped it find a match in Dabur
and the deal was signed in record three months. Says Aviva's MD
Stuart Purdy, "The whole reputation of Indian bureaucracy was
turned on its head."
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Graham Wing, 50, Executive Director,
Xerox Modicorp
In India since
May 2002.
He expects managing government sales (60
per cent of the total) and juggling with sales tax and octroi
to enrich his skills as a manager. |
If it is the thrill of managing over 3,500 people
in 24 cities that excites Christopher Low, who took over as CEO
(India Region), Standard Chartered Bank, in January 2003, then it
is the very different nature of the Indian market that enthuses
Graham Wing, who signed on as Executive Director (Sales) of Xerox
in May 2002-in India, 60 per cent of Xerox's sales comes from the
government, and this is a complex tendering process. The challenges
vary across industries, but there's one constant: India presents
expats with an opportunity to do the kind of things they'd never
do elsewhere. For instance, GSKCH's Cutts recently supervised the
relaunch of Horlicks, a process that involved the creation of 56
advertising films in nine languages.
...And The Rewards Are Good Too
The rewards are commensurate. Y.S. Kim started
up Hyundai Motor's operations in India and served as its managing
director from 1996 to 2002. Last year, Kim was hand-picked to set
up a greenfield project in Alabama in the US, the car maker's third
global plant after India and China. His experience in setting up
a manufacturing plant in Chennai (Hyundai's largest outside Korea)
and in steering the firm to a predominant position in the Indian
market helped him land the job. Almost predictably, Hyundai Motor
India (HMI) is now attracting top expat managers from first world
markets like Australia and the UK. Current MD, J.I. Kim, came to
the company in mid-2002 from Frankfurt, where he was heading Kia
Motors (Europe). Another top exec, B.G. Lee, who was heading Hyundai's
Asia-Pacific headquarters in Australia, came to India as ed (Marketing
& Sales), little over a year ago. Says Lee, "India is a
distinct market as you need a diversified range of products to reach
each segment or demography." He expects his experience here
to improve his chances of landing even more challenging assignments.
Ditto for Jae H Park, who came in last year as VP (Manufacturing),
LG Electronics, to take charge of the 1,200 employee-strong plant.
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Bong Gou Lee, 53, Executive Director
(Marketing & Sales), Hyundai Motor India
In India since
September 2001.
Lee expects his experience here to improve
his chances of landing even more challenging assignments within
the Hyundai organisation. |
Then, there's the lure of compensation. There
may be some parity in the basic compensation package of an Indian
CEO and his expat counterpart, explains Sunit Mehra, country manager
of Hunt Partners, a headhunting firm, but when it comes to perquisites,
the expat scores over the Indian every time. Mehra rattles off the
perks the expat CEO of a bank could hope to land in Mumbai, perks
that an Indian in the same post may or may not get: A plush Malabar
Hill flat, a couple of club memberships, a sedan and children's
education in international schools. In the UK, the same person could
earn between 75,000 and 85,000 pounds, but the net compensation
in India is much more, says Mehra. "For him it's a quantum
shift in lifestyle."
The quality of life in most large Indian cities
has improved. Between them, the four metros boast over a dozen golf
courses, scores of clubs and about 50 five-star hotels. International
schools are common, as are pubs and gourmet restaurants. DSP Merrill
Lynch's Holland recollects that "back in 1997, the only places
one could dine out in Mumbai apart from the Taj and Oberoi was Khyber;
now there is a whole range of options from Lebanese joints to Spanish
hang-outs". Andreas Nauheimer, gm, Hyatt Regency Mumbai, who
came to India only last month is already bowled over by the country.
While struggling at the airport with his wife, two kids and eight
suitcases, the immigration official actually opened up a new line
just to help him. "The pace at which my work permit and other
documents got approved is amazing." Most of us who have passed
through Mumbai may attribute that (probably correctly) to luck.
Still, there's no doubt that India is, today, a happening place
for expat execs.
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