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Banks adopting approaches with a larger risk
appetite will require to set apart more capital to meet unexpected
losses |
Over the last few
years, the increasing need to enhance income, especially fee-based
income, improve market share, improve quality of service and reduce
cost of operations has forced most banks to rethink and adopt varying
business strategies and models. Key elements of strategies seen
to be adopted by leading Indian banks include building a strong
presence in India and international markets, customer-focussed product
innovation, financial resilience and a strong operating environment.
Strong prudential and supervisory norms are requiring banks in India
to conform to higher standards. Three key buzzwords are the current
focus of the industry today:
CAPITAL
Raising capital to meet the growing domestic and international expansion
needs, as well as ensuring compliance with the recent guidelines
issued by the Reserve Bank of India.
CONSOLIDATION
The increasing need to improve market share, improve scale of
operations and compliance with regulatory requirements is forcing
banks to seriously consider consolidation as one of their key strategies.
CORPORATE GOVERNANCE
Improved corporate governance through better information management
and transparency in disclosures-an enabler to a more effective interface
with all stakeholders.
This is perhaps evident in the underlying tone
of the regulator as well. In a recently concluded CII conference
on banking, Rakesh Mohan, the then Deputy Governor of RBI, while
discussing the draft guidelines on ownership and governance in private
sector banks in India issued by RBI in July 2004, stated: "The
intention of the policy is to ensure adequate capital and consolidation
in the banking industry with the regulator being aware of the intention
of existing and potential shareholders."
KEY GOVERNANCE IMPERATIVES |
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Adopt an appropriate governance structure
that provides accurate information as well as rewards and provides
accountability
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Re-orient business processes to allow for capture and utilisation
of information
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Adopt appropriate performance measurement systems that take
a balanced view across various parameters, i.e. look at not
only financial measures, but also define metrics on customers
(e.g., customer satisfaction, market share, complaints, etc.),
internal processes (e.g., service levels, cost income ratio
to productivity, quality, etc.), learning and innovation (e.g.,
percentage of revenues from new products, training investments
and returns, etc.)
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Invest in appropriate systems that capture and disseminate information
at a granular level and manage risks. |
Need For Additional Capital
The new financial landscape has been a key impetus
for banks to start looking at strategies and new business models
to operate. As per a recent survey on the status of the Indian banking
industry conducted by Federation of Indian Chambers of Commerce
and Industry (FICCI), about 84 per cent of the respondents claimed
that Indian banks will require fresh issuance of capital to enhance
their competitiveness. Increase in the capital deployed is required
for providing banks with the ability to support a large growth in
its business asset and deposit portfolio, clean up balance sheets,
cushion against shocks and achieve critical mass, in addition to
being compliant with current and future regulatory requirements.
CREDIT GROWTH IN THE NEAR FUTURE IS EXPECTED
TO BE STRONG
With the improvement in the overall economy,
there is a strong rebound in demand for retail and corporate credit.
For example, the corporate lending activity that saw a flat growth
over the past few years is expected to grow in the near term, especially
considering other factors such as the decreasing preference for
banks to invest in government securities due to the rise in interest
rates and having a lower risk weight.
INCREASING EXPANSION INTO INTERNATIONAL
MARKETS
Many leading banks in India are increasingly
seen to focus on building their presence and operations in international
markets. Sufficient capital will need to be allocated by banks to
meet these growth requirements, including compliance with the foreign
country regulations, etc.
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Corporate lending activity, which saw flat
growth over the past few years, is expected to grow in the near
term |
MIGRATION TO BASEL II WILL DEMAND MORE CAPITAL
The Reserve Bank of India (RBI) has announced
in its annual policy statement in May 2004 that banks in India should
examine in-depth the options available under Basel II, which requires
stringent and higher capital adequacy norms and allocation of capital
towards market and operational risk in addition to credit risk.
This implies that banks adopting approaches with a larger risk appetite
will require to set apart more capital to meet the unexpected losses
that go with it. However, there are opportunities in the advanced
methods to also reduce the capital managed on the basis of better
risk management practices-this in the Indian context may require
banks to change the way they collate and use operational risk information.
As per the RBI guidelines, banks are also required to draw up a
roadmap by end December 2004 for migration to Basel II and review
the progress made thereof at quarterly intervals.
MINIMUM CAPITAL THRESHOLD INCREASED FOR
PRIVATE SECTOR BANKS
The recently-issued draft guidelines
on ownership and governance in private sector banks has proposed
an increase in the minimum capital in private sector banks to Rs
300 crore from an earlier requirement of Rs 200 crore. Today, the
Indian banking industry has a mix of large-, mid- and small-sized
banks either with a national and/or regional focus and some being
far less capitalised than those existing in other parts of the world.
While some of the large private sector banks already have a capital
base over the threshold limit, a number of existing banks, which
are relatively smaller in size, will have to plan increase in capital
within the specified time frame of three years.
Additionally, the awaited draft subsidiarisation
guidelines that will allow for foreign banks to operate in the country
as 100 per cent subsidiaries and/or new licensed private banks are
also required to comply with the minimum capital threshold requirements
of Rs 300 crore. With the opening up of the financial sector or
greater international competition under the WTO, the capital requirement
can only be expected to increase further in order to build up scale.
KEY REASONS WHY MERGERS FAIL TO MEET THEIR
OBJECTIVES |
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Lack of understanding and commitment to the
merger
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Loss of key employees
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Loss of key customers
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Failure to manage cultural differences
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Inadequate compliance with regulatory requirements
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Dip in current performance of the business during the merger
process·
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Information systems and IT staff unable to support requirements
of new organisation
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Lack of a rigorous process for integration and decision making
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Planning is not strategic, but is rather opportunistic or emotional
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Execution is rushed and due diligence is insufficient
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Success evaluation metrics are not defined, so results are not
measurable
Source: KPMG Research |
The primary sources of additional capital for
banks in India will be through public issues, investments by existing
private players in the market, foreign direct investments (FDI)
or from investments by foreign banks and FIIs. As per Prime Database,
about 14 banks are likely to approach the capital markets in 2005
to collectively raise around Rs 4,000 crore. However, the key challenge
is whether the Indian capital market has the appetite for absorbing
the entire additional capital requirement of the banking sector.
Foreign capital (e.g., through private equity
or strategic investment) is another source for increasing the capital
of banks. There are several examples in the region where such private
equity investors have also played a vital role in turning around
the distressed banks such as Korea First Bank, Shinsei Bank, Koram
Bank, etc. Investment institutions globally, whether through FDI
or private equity, expect to hold a minimum stake to optimise their
resources with relatively large positions across a relatively small
number of businesses.
A number of interested constituents have highlighted
the impediments to achieving the stated objectives and have, in
particular, sought changes and/or clarifications on the shareholding
cap, 10 per cent voting rights cap, convergence of RBI guidelines
and Ministry of Finance circulars, etc. Resolution and clarification
of these issues and the awaited detailed guidelines is expected
to provide a further impetus to capital mobilisation and consolidation
through M&A transactions.
Is Consolidation Imminent?
Today, one observes that the Indian banks are
not well represented in the list of global banks. Some of the smaller
and mid-size banks have also had varying challenges in achieving
growth rates in comparison to industry averages as a result of limited
ability to expand operations, need for capital, aggressive competition,
etc.
Consolidation is necessary to enable banks
to compete on scale and grow at a national and international level,
offering a faster and often cost-effective way to grow to a competitive
size, an opportunity to share markets and reduce the costs of product
development and delivery, and bring economies of scale. For example,
consolidation within the PSU banks including overseas acquisitions
is expected to enable the bigger balance sheets for competing with
increasing competition from the private sector in pursuit of domestic
operations and supporting global Indian companies as they reach
out internationally.
There are three aspects to consolidation: clear
legal and regulatory regime governing consolidation, enabling policy
framework especially where several banks are owned by the Government,
and market conditions that facilitate such consolidation, recognising
that all mergers may not necessarily be in the interests of either
the parties concerned or the system as a whole. Whilst till now
consolidation of the public sector banks or distressed banks is
more driven by government initiatives (e.g., Punjab National Bank
with Nedungadi Bank, Oriental Bank of Commerce with Global Trust
Bank), consolidation in the private players in general is more of
a market-driven phenomenon (e.g., ICICI Bank and Bank of Madura,
HDFC Bank with Times Bank) rather than any official policy direction.
Consolidation is necessary to enable banks
to compete on scale and grow at a national and international
level |
While consolidation is imminent, one of the
key challenges is the achievement of the desired synergies and objectives,
which are thus very critical to the consolidation process. It is
important for the organisation to recognise also that as the integration
would lay the foundation for the 'new' business model, it should
aim to build and strengthen necessary capabilities. A KPMG research
indicates that players remain over-optimistic about their performance
post M&As and many still fail to focus on and deliver enhanced
shareholder value. While around 82 per cent respondents believed
that the merger was a success, it was found that around 75 per cent
of these projects had failed to deliver shareholder value. It is
important that we learn from these experiences on future consolidation
initiatives.
Implications On Corporate Governance
The dynamic growth of various banks over the
last few years and in the future, the likely increase in the shareholding
structure and consolidation activities, and the various risks associated
with the growing business have made assessment and management of
a bank's performance and control increasingly complex. Due to this
changing business environment and the need for improved levels of
corporate governance requirements, internal (e.g., Board of Directors)
and external (e.g., RBI, analysts, customers, investors, etc.),
stakeholders require a greater capture and timely availability of
information. Also, some of the recent irregularities reported in
the banking sector have increased the focus of the regulators on
ensuring an appropriate governance framework to be followed by banks.
Do banks collate and share information that
addresses the varied information needs of different internal and
external stakeholders? The answer is likely that only some banks
in India have adopted appropriate steps towards this.
As Indian banks look to expand overseas,
the need is to build appropriate systems and processes for better
risk management |
More advanced markets like the United States
of America, United Kingdom, etc., require for a greater disclosure
of relevant information to internal and external stakeholders. Further,
as Indian banks look to expand overseas, in addition to capital
requirements for business expansion, the need is to build appropriate
processes and systems that meet international standards on risk
management (e.g., Basel II), anti-money laundering, transparent
financial reporting, etc. Increasingly, the offsite monitoring regulatory
mechanism relies on the quality and timeliness of information based
on underlying corporate governance.
In order to meet the stakeholder needs and
ensure greater governance and transparency of its operations, it
is imperative for banks to provide answers to three key questions:
How is the bank organised and run? There
is a need to present detailed information on these key components:
- The performance of the bank's strategy i.e.,
current and future plans, key business drivers, etc. For example,
banks should be monitoring information on year-on-year performance
information on individual business segments / units / products,
etc.
- Adopt appropriate operating structure and
performance measurement systems, which take a balanced view across
various parameters, i.e., look at not only financial measures,
but also define metrics on customers (e.g., customer satisfaction,
market share, complaints, etc.), internal processes (e.g., service
levels, cost income ratio to productivity, quality, etc.), learning
and innovation (e.g., percentage of revenues from new products,
training investments and returns, etc.).
- Management roles, i.e., clear articulation
of roles and responsibilities and measure performance vis-à-vis
the articulated roles.
- The governance framework adopted, i.e.,
articulation of the framework and the steps taken to adhere to
it.
What is the financial health of the bank?
- Financial performance, i.e., multidimensional
views of the financial position reported by geography, business
line, SBU, etc., providing an ability to assess changes in position,
future potential to repay, increase shareholder wealth, contribution
to capital growth, etc.
- Financial position (i.e., capital, solvency
and liquidity), clearly differentiating between regulatory and
economic capital, and ability to predict the capability of the
bank meet its commitments.
What are the risks faced by the bank in
its operations and how does it manage these risks?
- Demonstrates the capabilities of the bank
as well as the current activities undertaken to confirm that the
control environment established is robust.
- Provides the stakeholders with a clear basis
for understanding the risk profile of the bank as well as comparing
it with others.
This raises challenges to be addressed for
achieving the 'desired' level of information that is timely, accurate,
relevant and available in a user-friendly manner. Banks will also
need to understand the information needs of its stakeholders, review
its current information gathering and reporting process and put
in place steps to strengthen systems and processes for the same,
and adopt appropriate standards and processes for enhancing the
level of information captured and managed benefits in strengthening
the overall banking system and in managing itself better. In addition,
management of banks will also need to focus on building awareness
and educate the various stakeholders on interpretation of information
to assist in the better understanding of the bank, its operations
and performance.
Going ahead, the Indian banking industry has
a significant role to play in the economy, and appropriate management
of the challenges arising out of managing capital, growth risks
and governance will be critical to success.
Russell I. Parera is the National
Industry Director for Financial Services, Manoj Kumar Vijai is a
Director, and S. Mahesh is an Associate Director (Business Advisory
Services) with KPMG in India. The views expressed in the article
are the personal views of the authors and do not reflect the views
of KPMG.
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