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"The decision to launch a new brand, Feever, was Leghorn's
biggest mistake. The price-band expansion should be restricted
to Leghorn "
Narinder Singh, Managing Director,
Hi-Fashion Clothing
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Clearly,
leghorn's brand strategy has gone a little awry. Earlier, the problem
as identified in the case game was one of fashion not favouring
denim, and later, of competitive market conditions. Together, they
seem to be giving the jeans maker a few headaches. One can't help
feeling that Leghorn has suffered from some bad luck, as well. Just
as the American company was coming to terms with the unique dynamics
of the Indian market in the late-1990s, denim went out of fashion.
By the time denim made a comeback, a host of quality Indian brands
had entered the arena to challenge its position.
The decision to launch a new sub-brand, Feever,
targeting the teen segment with a pair of jeans in the Rs 800-899
price range, was perhaps the company's biggest mistake, though.
Let's examine why. While the company as a whole will probably benefit
in terms of profitability from this move, the question that arises
is: how will it assist the flagship brand? Given the rich heritage
that the brand brings with it, Leghorn would have done well to restrict
its price-band expansion to the original flagship brand, without
seeking to create a new franchise (if that is the idea of launching
Feever as a stand-apart brand for young price-conscious buyers).
The company could meet its objective of making
its products more accessible to the price-conscious consumer equally
well by dropping the introductory price of Leghorn jeans below the
psychological Rs 1,000 barrier. The company has done well to cut
down costs over the years by indigenising the supplier network and
streamlining manufacturing processes. With increased margins, Leghorn
should comfortably be able to afford pulling down the starting price
of its jeans.
Santosh Gupta, the managing director, is absolutely
right when he says that Leghorn has stayed on top for way too long.
The Indian denim market has evolved significantly in the last decade,
and if it wants to stay in the race, Leghorn will need to transform
itself accordingly. Bringing out a pair of jeans targeted specifically
at the brand-conscious college-goer at, say, Rs 900 a pair, will
automatically attract the largest jeans-buying segment in the country,
making Leghorn's target of acquiring a critical mass of one million
pieces an easy proposition. And once a teenager starts identifying
with the brand image (this could happen over time), you've got him
for life. He might not be able to afford the more expensive range
at the moment, but he'll always aspire to climb the price ladder,
and once he starts earning, he moves to the premium range.
Dropping the price, or even offering discounts,
doesn't necessarily mean compromising on the premium image, so long
as the company can maintain high quality standards in its marketing
and distribution approach. The Indian consumer is not only well-informed,
unlike his Western counterpart, he is extremely value conscious
as well. He knows exactly what he wants, and is out there to get
the lowest price for his desired quality standards. Leghorn should
consider expanding its distribution network through the store-in-store
option to enhance its coverage.
As for the advertising, international campaigns
are its premium strength, and they should be continued. In fact,
most prominent Indian brands today are also trying to internationalise
their advertising.
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"Leghorn should aim
at cornering a higher value share by following a 'controlled
expansion' strategy without bothering too much about the volume
marketshare"
Hyma B., Business Head, Arvind Brands |
Leghorn
is facing the classic dilemma-how to increase volumes while keeping
the premium brand image intact. The key question to ask is: Should
a premium brand chase volumes or value? Leghorn should aim at cornering
a higher value share and not bother too much about marketshare in
volume terms. However, the need for critical mass still exists,
and that can be achieved via 'controlled expansion'.
Leghorn should re-evaluate its pricing strategy.
While there is no doubt that the brand has to be kept premium, there
is too wide a gap between Leghorn's prices and those of other high-priced
brands.
The company has done well by launching a separate
collection to close this gap. This collection, aimed at making the
brand more accessible to the younger consumers-college-going teenagers-who
aspire for the brand but currently find it out of their reach, could
go for the much-desired volumes. But the trick is in the execution
of this dual price-band strategy. Any mis-steps here could injure
the overall brand's prestige, and that is the core of the challenge
Leghorn faces. Care needs to be taken to ensure that Feever's starting
price is still kept above the highest-priced Indian brands. This
is one way to retain the aspirational status that a cult brand needs
to maintain, even if it is trying to reach out wider and gain greater
volumes.
Merchandising is also critical-any collection
that becomes the benchmark for fashion will help the brand as a
whole maintain its high ground. So a lower priced college collection
can do well for the company, provided the target collegian attaches
the same prestige to it as he would to the premium collection when
he's older and earning well. It is also important that the entire
line reflects the same brand attitude.
While the needs of business will put pressures
in terms of expanding distribution, it is important to select the
channel that is in sync with the brand image. In addition to focusing
on exclusive stores, premium end large format chains should be the
way to go. The key is to maintain a consistent retail experience-even
for the lower-priced collections-without any compromise.
As for advertising, Leghorn should stick to
the current strategy of international advertising, combined with
building connectivity with the audience through selectively bringing
in the local idiom wherever required. I think the move to indigenise
is a key element in making the brand profitable. All in all, Leghorn
should go in for a strategy of 'controlled expansion' while making
sure it avoids the pitfalls involved.
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"The middle income
category, which accounts for a majority of the consumers, will
go for price and quality and is not conscious of brand image"
Satish Mahajan, Chairman (Southern
Region), Clothing Manufacturers Association of India |
There
is a problem of brand against price, and in the bargain, will the
consumer remain loyal to the brand or will she go for price? Market
dictates in a recession mean that the middle and lower middle income
category of consumers-reaching whom is critical to any volumes-begetting
strategy in India-will go for price and quality, typically, and
not brand image. The brand, when seen from this consumer's perspective,
is simply a label that need not be displayed on the garment when
it comes to showing off what one is wearing. But yes, quality and
value will be the winner even when it comes to market volumes. Indian
consumers who may not be very brand-aware are nonetheless becoming
conscious of the actual quality of the product as represented in
its physical characteristics (a pair of jeans must, above all, be
durable under extended-wear conditions, not to mention comfortable
and well-fitting). What about brand image and the like? That's fine
with an upper-end class of consumers, a small percentage of India's
consumer base, who want their brand to act as a signal of who they
are. There are also many jeans-buyers who intend their brands to
be statements of the money they can afford to pay for their clothing.
This is the reality of the Indian market that brand advocates tend
to ignore. This is also a reality that foreign brands, that operate
at the upper end of the market, are slowly adapting to, and Leghorn's
travails are a reflection of this adjustment to reality. Achieving
volumes requires a company to reach out to value-for-money consumers
who don't have the inclination or the money to chase a brand, or
pay for label display. On current trends, this could start happening
slowly at the upper end of the market too. Even well-aware and wealthy
consumers are looking through the labels, and making apparel choices
purely on physical attributes such as basic cloth quality, style
and fit. Yes, they do like a brand that has built itself an image,
but that is secondary.
That said, the Indian market is growing steadily,
and the potential is vast not only in the metropolitan towns but
also in far off semi-urban populated areas. This means we need to
produce good quality merchandise at a price that is affordable to
the segment of the market that can spell volumes. This is how major
discount retail chains the world over have grown (on volumes), although
they had no image to start with.
A brand can thus survive against good-quality
unbranded players in the market only if it consistently outperforms
them on the said product attributes, and conveys this effectively
to prospective buyers.
The emphasis on brand imagery is, by and large,
misplaced, given the realities of the Indian mass marketplace. Just
developing a brand without catering to the market's mundane dictates
will not get Leghorn the large volumes it so desires. The Indian
market has vast potential, but not for brands that want to sell
as brands, but for affordable products.
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