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                |   "The decision to launch a new brand, Feever, was Leghorn's 
                    biggest mistake. The price-band expansion should be restricted 
                    to Leghorn "Narinder Singh, Managing Director, 
                    Hi-Fashion Clothing
 |  Clearly, 
              leghorn's brand strategy has gone a little awry. Earlier, the problem 
              as identified in the case game was one of fashion not favouring 
              denim, and later, of competitive market conditions. Together, they 
              seem to be giving the jeans maker a few headaches. One can't help 
              feeling that Leghorn has suffered from some bad luck, as well. Just 
              as the American company was coming to terms with the unique dynamics 
              of the Indian market in the late-1990s, denim went out of fashion. 
              By the time denim made a comeback, a host of quality Indian brands 
              had entered the arena to challenge its position.   The decision to launch a new sub-brand, Feever, 
              targeting the teen segment with a pair of jeans in the Rs 800-899 
              price range, was perhaps the company's biggest mistake, though. 
              Let's examine why. While the company as a whole will probably benefit 
              in terms of profitability from this move, the question that arises 
              is: how will it assist the flagship brand? Given the rich heritage 
              that the brand brings with it, Leghorn would have done well to restrict 
              its price-band expansion to the original flagship brand, without 
              seeking to create a new franchise (if that is the idea of launching 
              Feever as a stand-apart brand for young price-conscious buyers). 
                The company could meet its objective of making 
              its products more accessible to the price-conscious consumer equally 
              well by dropping the introductory price of Leghorn jeans below the 
              psychological Rs 1,000 barrier. The company has done well to cut 
              down costs over the years by indigenising the supplier network and 
              streamlining manufacturing processes. With increased margins, Leghorn 
              should comfortably be able to afford pulling down the starting price 
              of its jeans.   Santosh Gupta, the managing director, is absolutely 
              right when he says that Leghorn has stayed on top for way too long. 
              The Indian denim market has evolved significantly in the last decade, 
              and if it wants to stay in the race, Leghorn will need to transform 
              itself accordingly. Bringing out a pair of jeans targeted specifically 
              at the brand-conscious college-goer at, say, Rs 900 a pair, will 
              automatically attract the largest jeans-buying segment in the country, 
              making Leghorn's target of acquiring a critical mass of one million 
              pieces an easy proposition. And once a teenager starts identifying 
              with the brand image (this could happen over time), you've got him 
              for life. He might not be able to afford the more expensive range 
              at the moment, but he'll always aspire to climb the price ladder, 
              and once he starts earning, he moves to the premium range.  Dropping the price, or even offering discounts, 
              doesn't necessarily mean compromising on the premium image, so long 
              as the company can maintain high quality standards in its marketing 
              and distribution approach. The Indian consumer is not only well-informed, 
              unlike his Western counterpart, he is extremely value conscious 
              as well. He knows exactly what he wants, and is out there to get 
              the lowest price for his desired quality standards. Leghorn should 
              consider expanding its distribution network through the store-in-store 
              option to enhance its coverage.   As for the advertising, international campaigns 
              are its premium strength, and they should be continued. In fact, 
              most prominent Indian brands today are also trying to internationalise 
              their advertising. 
               
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                | "Leghorn should aim 
                  at cornering a higher value share by following a 'controlled 
                  expansion' strategy without bothering too much about the volume 
                  marketshare" Hyma B., Business Head, Arvind Brands
 |   Leghorn 
              is facing the classic dilemma-how to increase volumes while keeping 
              the premium brand image intact. The key question to ask is: Should 
              a premium brand chase volumes or value? Leghorn should aim at cornering 
              a higher value share and not bother too much about marketshare in 
              volume terms. However, the need for critical mass still exists, 
              and that can be achieved via 'controlled expansion'.  Leghorn should re-evaluate its pricing strategy. 
              While there is no doubt that the brand has to be kept premium, there 
              is too wide a gap between Leghorn's prices and those of other high-priced 
              brands.   The company has done well by launching a separate 
              collection to close this gap. This collection, aimed at making the 
              brand more accessible to the younger consumers-college-going teenagers-who 
              aspire for the brand but currently find it out of their reach, could 
              go for the much-desired volumes. But the trick is in the execution 
              of this dual price-band strategy. Any mis-steps here could injure 
              the overall brand's prestige, and that is the core of the challenge 
              Leghorn faces. Care needs to be taken to ensure that Feever's starting 
              price is still kept above the highest-priced Indian brands. This 
              is one way to retain the aspirational status that a cult brand needs 
              to maintain, even if it is trying to reach out wider and gain greater 
              volumes.  Merchandising is also critical-any collection 
              that becomes the benchmark for fashion will help the brand as a 
              whole maintain its high ground. So a lower priced college collection 
              can do well for the company, provided the target collegian attaches 
              the same prestige to it as he would to the premium collection when 
              he's older and earning well. It is also important that the entire 
              line reflects the same brand attitude.  While the needs of business will put pressures 
              in terms of expanding distribution, it is important to select the 
              channel that is in sync with the brand image. In addition to focusing 
              on exclusive stores, premium end large format chains should be the 
              way to go. The key is to maintain a consistent retail experience-even 
              for the lower-priced collections-without any compromise.  As for advertising, Leghorn should stick to 
              the current strategy of international advertising, combined with 
              building connectivity with the audience through selectively bringing 
              in the local idiom wherever required. I think the move to indigenise 
              is a key element in making the brand profitable. All in all, Leghorn 
              should go in for a strategy of 'controlled expansion' while making 
              sure it avoids the pitfalls involved. 
               
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                | "The middle income 
                  category, which accounts for a majority of the consumers, will 
                  go for price and quality and is not conscious of brand image" Satish Mahajan, Chairman (Southern 
                  Region), Clothing Manufacturers Association of India
 |  There 
              is a problem of brand against price, and in the bargain, will the 
              consumer remain loyal to the brand or will she go for price? Market 
              dictates in a recession mean that the middle and lower middle income 
              category of consumers-reaching whom is critical to any volumes-begetting 
              strategy in India-will go for price and quality, typically, and 
              not brand image. The brand, when seen from this consumer's perspective, 
              is simply a label that need not be displayed on the garment when 
              it comes to showing off what one is wearing. But yes, quality and 
              value will be the winner even when it comes to market volumes. Indian 
              consumers who may not be very brand-aware are nonetheless becoming 
              conscious of the actual quality of the product as represented in 
              its physical characteristics (a pair of jeans must, above all, be 
              durable under extended-wear conditions, not to mention comfortable 
              and well-fitting). What about brand image and the like? That's fine 
              with an upper-end class of consumers, a small percentage of India's 
              consumer base, who want their brand to act as a signal of who they 
              are. There are also many jeans-buyers who intend their brands to 
              be statements of the money they can afford to pay for their clothing. 
              This is the reality of the Indian market that brand advocates tend 
              to ignore. This is also a reality that foreign brands, that operate 
              at the upper end of the market, are slowly adapting to, and Leghorn's 
              travails are a reflection of this adjustment to reality. Achieving 
              volumes requires a company to reach out to value-for-money consumers 
              who don't have the inclination or the money to chase a brand, or 
              pay for label display. On current trends, this could start happening 
              slowly at the upper end of the market too. Even well-aware and wealthy 
              consumers are looking through the labels, and making apparel choices 
              purely on physical attributes such as basic cloth quality, style 
              and fit. Yes, they do like a brand that has built itself an image, 
              but that is secondary.   That said, the Indian market is growing steadily, 
              and the potential is vast not only in the metropolitan towns but 
              also in far off semi-urban populated areas. This means we need to 
              produce good quality merchandise at a price that is affordable to 
              the segment of the market that can spell volumes. This is how major 
              discount retail chains the world over have grown (on volumes), although 
              they had no image to start with.  A brand can thus survive against good-quality 
              unbranded players in the market only if it consistently outperforms 
              them on the said product attributes, and conveys this effectively 
              to prospective buyers.   The emphasis on brand imagery is, by and large, 
              misplaced, given the realities of the Indian mass marketplace. Just 
              developing a brand without catering to the market's mundane dictates 
              will not get Leghorn the large volumes it so desires. The Indian 
              market has vast potential, but not for brands that want to sell 
              as brands, but for affordable products. |