starting point of leadership is the active demonstration of the
highest levels of integrity and honesty. It is imperative for a
leader to have a clear view of what is right and what is wrong.
A true leader is one who puts the interests of the institution ahead
of his own. He possesses the ability to effectively balance the
interests of the organisation's customers, employees and investors-indeed
a leader is the sole custodian of the interests of these groups
and should never compromise any one's interests for the other.
With a strong foundation of personal ethics,
the leadership process begins with a sharp foresight-the leader
develops a broad vision of the future and the ability to think big
and global. Setting ambitious yet achievable targets and building
a high-performance and efficient team is the next step.
Having kick-started that, a leader needs to
get out of the way and create space for the team to execute. At
the same time, a leader should not flinch from restructuring the
core team and re-doing the original design. Keeping the organisation
focused around its core competencies is very critical for a leader's
success. Ergo, leaders should have the right balance of strategic
thinking and tactical execution.
Under the aegis of a leader, the organisation
should direct its collective energies towards serving its customers.
Being focused and passionate, with an ability to effectively communicate
organisational values, being a role model for the rest to follow-these
are the inherent signs of a true leader. Last but not the least,
a leader should be able to see the glass as half full and not half
empty-that helps him to convert adversity into opportunity.