I
am proud that we in ICICI bank have so many talented people of which
many happen to be women. But I would have serious issues if you used
this to arrive at the conclusion that women have contributed to the
organisation's growth. Actually, it is talented people, men and women,
who have done so. This is a subtle distinction. So, 12 of the 20 top
people at ICICI Bank may be women, but they have risen to their positions
not because they are women, but because they are talented.
There are more women at ICICI Bank because we didn't have a gender
bias; we decided to recruit talent, we didn't care whether it was
a man or a woman. And we had a group of managers and managing directors
that was gender-neutral. It wasn't easy being neutral. In a male-dominated
society like ours you are accused of being pro-woman for being neutral,
but that didn't bother me. Then, we added caveats. Women have child-bearing
responsibilities, so we decided to be liberal and give them more
than the mandatory three months maternity leave. Women also have
additional responsibilities of nurturing children. If someone wanted
eight to ten months off, it was to be sanctioned. We created a working
environment that was women-friendly.
Over the years, we have predominantly recruited management students.
When fresh (women) MBAs had to make a choice between, say, HLL and
ICICI, they would check with their friends (also women) from earlier
batches who were with ICICI, and decide in its favour. First, a
few women MBAs walked in; then, others followed. If you have a critical
mass of women working for you, there is a ground swell. Maybe they
felt there was security in numbers, maybe it was the working environment,
or maybe it was the attitude of the management-one thing reinforces
another.
Several women have reached senior positions in ICICI Bank because
they demonstrated loyalty to the organisation. In the early nineties,
when the reforms process began, we faced a huge problem of employee
turnover. When I studied the phenomenon, I found that more men than
women left ICICI. And if at all women left, it was rarely because
of a new job. The loyalty factor is strong in women. Whether they
tend to be less adventurous, or whether it is because of safety
and security considerations is a matter of speculation, but women
are basically sentimental people.
Do women bring an edge to the organisation? I honestly don't think
so. I have never found much of a difference between a man and a
woman of the same calibre, although we may be passing through a
cycle where women tend to show higher levels of brilliance. This
may seem a rash observation, but it is true: across India, in schools
and universities it is women who are topping their classes. Ten
years ago, I firmly believed that women were less likely to be unethical
than men. That could have been because I hadn't encountered too
many women perpetrating frauds. I don't subscribe to that notion
anymore. I now believe a certain proportion of the human race tends
to be unethical, and that this is irrespective of gender. Nor do
I believe like some people do that having women in senior positions
helps (or hinders, as the case may be) the cause of other women.
However, if companies are able to somehow leverage the facts that
we are passing through a phase where women are doing better than
men at schools and colleges, and that women make more loyal employees,
we could soon see an increase in the number of women at the workplace.
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