It
is a wonderful winter evening at our home in Delhi. Our guests are
business executives with years of company building experience between
them. Sumantra is there too with wife Sushmita. Someone veers the
conversation towards the falling moral standards of married men
and women in Delhi, quoting increasing instances of elopement and
scandal. Another points out that this is no different to the "promiscuous
West" over which some Indians fondly claim moral superiority.
It is the kind of flippant conversation that often punctuates a
perfectly intelligent evening. It takes either artful tenacity or
native brilliance to restore the balance of the evening.
"I hold a different view on this,"
says Sumantra trilling his 'r' with the authority of an imperious
pedagogue. "This is not about morality-it is about flawed Organisation
Design." He then proceeds to explain to a rivetted audience
the three central institutions that men are involved with throughout
their lives-the government, the place of work, and marriage. Governments
through history have evolved, morphed, and adapted to changing contexts
from autocracies and plutocracies through monarchies and dictatorships
to democracies. Politics of coalition and inclusion predicate the
changing needs of our time and respond to the plurality of our polity.
The workplace too, over time, has seen significant changes. It's
not enough to think of employees as assets. Perhaps we should think
of them as volunteer investors, choosing to invest their talents
in the organisations they have joined. It is a very different dynamic
to 'command and control'. The context has changed dramatically and
the workplace is responding. Now examine the institution of marriage.
It was designed at a time when the average lifespan of a male was
about 30 years! Today, it is well over 70 and there has been no
attempt at redesigning this fundamentally important institution.
Strictly monogamous men (like he himself was) would soon be extinct.
Such fallibility is intrinsic to the design of any institution whose
context has changed dramatically but where the boundaries of design
have been held static. Needless to add, Sumantra left the audience
totally speechless and carried on innocuously about the Delhi winter.
His genius lay in the simplicity, directness,
and everydayness of his postulates. This is clear in his writing-his
books and articles directed at the business manager are devoid of
the didactic, appeal to the business practitioner, and help the
reader learn without being taught. Sumantra once told me that some
of his best writing was never read outside of the academic community.
Still, he possessed the rare ability to relate to managers across
cultures and business contexts and draw insights from what he called
the "smell of the place". Not only was his articulation
lucid and direct, he was unafraid of speaking his mind. He felt
business schools played a role in the clutch of corporate scandals
that gripped the US by teaching agency theory and transaction cost
economics to 'legitimise' large stock options managers gave themselves,
ending in fiascos like Enron. He wrote: "Unlike theories in
the physical sciences, theories in the social sciences tend to be
self-fulfilling. A theory of sub-atomic particles does not change
the behaviour of those particles. A management theory, if it gains
enough currency, changes the behaviour of managers. Whether right
or wrong to begin with, the theory becomes 'true' as the world comes
to conform with its doctrine." His was a strident voice among
scholars that compelled attention and urged a bias for action.
When he began collecting Indian contemporary
art, he went about it with childlike enthusiasm, relying completely
on the advice of good friends to build his collection. "This
is simple Ricardian economics", he would tell my wife avidly.
"I will use your expertise to build my collection, and your
husband can use mine to clarify his business thinking." Once
he was having a rambunctious dig at a central piece of work in our
collection, saying he could have painted that himself on a good
day. I said to him it was a contemplative work and he would see
more merit in it after he went through his single malt. "That
is precisely my point Vasant," he shot back, "I need the
scotch to appreciate your painting, but my Hussain makes my scotch
taste better."
I will miss Sumantra, his electrifying presence,
his impish challenges and his blue-eyed clarity and charm. He was
an extraordinary scholar, a sincere and caring friend, and above
all, a rare jewel among men.
Vasant Kumar founded
and runs Scriplogix, a boutique life sciences consulting company
from Princeton, New Jersey, and can be reached at www.vasant@scriplogix.com.
He was earlier VP (Strategic Planning & CIO), Ranbaxy Labs.
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