It is
seven in the morning of an already-warm march day in New Delhi and
at a five-star hotel in the city's diplomatic enclave, the world's
best venture capitalist (VC) is ready for a scheduled 210-minute
pitch by a Bangalore-based technology hotshop. The man is 55-year-old
Promod Haque, and the appellation is not the product of some effective
spin doctoring by his handlers. Rather, it is based on Forbes magazine's
annual Midas list, its ranking of the 100 best VCs in the world.
Haque, Managing Partner, Norwest Venture Partners (NVP) has worked
his way up the roll. In Midas 2002, he was ranked 15; in Midas 2003,
he was just behind Vinod Khosla at #2. Neither Haque's visit to
India-his first after being named the #1 VC in the world-nor his
meeting with the Bangalore company should surprise anyone who knows
him well. The man believes offshoring (a neologism that means outsourcing
to an offshore destination) is the perfect business model for US
technology companies.
The logic behind this belief is impeccable:
the correction in the US stockmarkets has impacted the exit valuation
of private companies, with companies in which investments of $100
million have been made being acquired for around $150 million in
the early stage; that translates into a return of 150 per cent,
which isn't all that much in the venture capital space; if the return
to VCs needs to increase, given that valuations will not change
overnight, companies have to learn to do with investment of a magnitude
considerably lesser than $100 million; for software companies, this
could be $20 million to $25 million over a four-year period and
for hardware companies, $40 million, before the cash break-even
point is reached; the only way to get by on numbers of this magnitude
is to transfer all development offshore. "I believe that the
business model of innovation today dictates offshore product development,"
Haque is to say to me during an interview later the same day. "At
the end of the day, investors must make returns; if there is no
return, investments will disappear."
PROMOD HAQUE, THE MAN |
Born: April 28,
1948, Shimla
Education: BSc from Delhi College
of Engineering, 1969; MSc from Northwestern University, 1973;
PhD in Electrical Engineering from Northwestern, 1976; MBA from
Kellogg, 1983
Inspiration: Don Jacobs, professor
at Northwestern, who developed products for GE Medical Systems
Work: Sales executive at Siemens,
New Delhi, 1969 to 1972; Product Development Manager at Thornton
EMI, 1976 to 1981; coo of Emergent Corporation/Omni Medical,
1981 to 1983; ceo of Dimensional Medicine, 1983 to 1988; Consultant
with Norwest Venture Partners, 1989; Turned VC with NVP in 1990
Number of companies invested in:
50
Number of boards served on: 35
(estimated)
Married to: Dorcas, a trained
nurse born of American missionaries in South Africa
Car: XK8 Jaguar convertible
Teaches: On and off at Sunday
school
Other interests: Microfinance
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Right now, however, Haque is off to the pitch
by the Bangalore company. Our companion for the past hour-that's
right, my day started with a 6.00 am meeting-Vab Goel, Venture Partner,
NVP, spends a few more minutes with me, detailing Haque's role at
NVP and his track record as an investor (the two have worked together
for three years) before rushing off to sit in on the meeting.
THE MAKING OF A VC
Haque spent his formative years not very far
from this magazine's headquarters, in New Delhi's Gole Market borough.
Father Alexander-he named his son Promod in the wake of the communal
clashes engendered by the partition of the country providing him,
in the process, with a name that suggests both Hindu and Muslim
ancestry; he's actually a Christian-was a bureaucrat; and mother
Phulwanti (Gangaram) Haque, a school teacher at St Thomas School,
a mission-run institution in the neighbourhood that is still extant.
"My beginnings were very humble," says Haque.
He went to St. Columba's, a popular boys school
not very far from home that caters to the well-heeled-"Mom
did a lot of private tuitions to send me to that school; that leaves
a mark," says Haque whose life revolved around academics, academics,
and academics -and then to Delhi College of Engineering, choosing
it over IIT Kanpur to stay close to the family. After graduation,
he worked with Siemens in Delhi, selling the company's medical equipment.
Three years on, in 1972, he enrolled in a masters programme in engineering
at Northwestern University in Illinois, putting up the $4,000 he
needed by dipping into his savings and taking a loan from his father.
READ THIS, IF YOU ARE AN INDIAN TECH START-UP
Why Promod Haque is in India. |
His
belief in the offshore business model-the mathematical logic
of his argument, presented at the beginning of this article
is impeccable-is one reason why Promod Haque is in India. That
doesn't mean he thinks Indian companies cannot develop technology
products, hardware and software. It's just that he'd like the
front-end of these companies to be in the US or Europe, preferably
the former. "For a product to be relevant in the marketplace,
the founders have to have close contact with early adopters
of the technology, (who will be in) the US market," he
says. The world's #1 VC met with a few such companies on his
visit to India. And if they meet his other criteria (see The
Haque Formula), NVP will almost certainly invest, and invest
big, in these companies. He has already funded 12 such companies
in Bangalore. Another reason for his visit is to meet with software
firms such as Infosys and HCL Technologies and convince them
to adopt technologies from tech hotshops that are part of NVP's
portfolio. "The advantage IBM and hp have is that they
are big system integrators," he explains. "We can
take our small (portfolio) companies and align them with Satyam,
HCL, or Infosys and they can compete with IBM or hp." There's
a similar story in broadband where he would like to see NVP's
portfolio companies ally with Reliance, Tata, and BSNL. "India's
telecom market is pretty robust and we want our companies to
participate," he says. In May, he hopes to be back with
reps from some NVP portfolio companies to strike a few deals.
And he's hoping to figure out how Indian telcos survive on low
average revenue per user (ARPU), around $10 a month in India
as compared to $40 in the US. |
The choice of Northwestern wasn't accidental
(and as the meeting progresses, I realise that nothing Haque does
ever is). Haque's decision to opt for a Masters was motivated by
interest in the equipment he sold; Northwestern was the first university
in the US to offer a programme in biomedical engineering; and better
still, Don Jacobs, a professor at the university, had cut his teeth
designing medical equipment for GE Medical Systems. He completed
the two-year programme in a year and Jacobs, impressed by Haque's
work ethic, offered to take him on as a research assistant. He paid
his assistant's (PhD) tuition fee and living expenses. In turn,
Haque attended classes between 8.00 am and 12.00 noon and helped
with Jacob's research between 12.00 noon and 12.00 midnight. He
did that for four years and still keeps a similar schedule.
The project he helped Jacobs with was the development
of a gamma-ray camera, something that is of immense utility in the
field of nuclear medicine (for instance, it can provide details
of how nuclear medicines are absorbed by the human body). So, when
after completing his PhD, Haque came to know that Thornton EMI was
looking for PhDs to design a cat (computerised axial tomography)
scanner, he had no hesitation in signing on.
The five years Haque would go on to spend at
EMI were to prove memorable, and not just because it gave him an
opportunity to work with Godfrey N. Hounsfield, a pioneer in the
field of tomography who would go on to win the Nobel Prize for Physiology
or Medicine in 1979 ("I actually rubbed shoulders with this
guy," gushes Haque). His experience selling medical equipment
and his natural amiability led to a stint in marketing. Realising
that he had spent time in sales, marketing, and engineering, Haque
turned his thoughts towards entrepreneurship and enrolled at Northwestern's
Kellogg Graduate School of Management for an evening-MBA programme.
Midway through the programme he landed the job of chief operating
officer at Emergent, a California-based firm in the medical equipment
business. Haque hired people, ran the company, and helped build
a scanner using microprocessors, all things he found exciting. In
1982, the company was acquired.
"I believe that the business model of
innovation today dictates offshore product development. At the
end of the day, investors must make returns" |
By then, Haque had made a name for himself in
his field and was offered the post of CEO of a Minneapolis-based
start-up Dimensional Medicine. "I had to raise money for the
company and we went through some pretty interesting times, running
out of cash and looking for capital," says Haque. "I had
to hire sales people, the marketing vice president, fire people,
effect layoffs, and sell the product." He did this for five
years and then took Dimensional public. "I owe a lot to Dimensional
for putting me through the very real experiences of an entrepreneur,"
says Haque. "I learnt in five years what most people learn
in 15 or 20."
The experience was to prove addictive. Suddenly,
Haque was thinking in terms of working with multiple start-ups,
not just one. "I thought this would be more fun," he says.
"And your success isn't controlled by the outcome of what happens
with one company." After serving as a consultant to smaller
firms, Haque joined NVP as a consultant in 1989, and a full-time
partner in 1990. And he was on his way to becoming the world's #1
VC.
THE HAQUE FORMULA
How Promod Haque decides if a company is
worth funding. |
Problem: What
problem is being solved? The problem being addressed by the
company has to be a difficult one to solve.
Market size: What is the market
size the solution is addressing? If the market isn't large enough,
it's not worth chasing.
Market interest: Are prospective
customers interested in such a solution? No point in backing
a solution that customers don't want.
Early bird: Is it a young area?
If there are five or six players already in that space, it's
too late.
Entry barriers: Are the barriers
of entry large enough? If it's a genuine problem, and has a
large market, but 20 others can also do it in five days, then
there's no point.
Shelf life: How long will the
solution stay? It has to be something that will stay differentiated
for a long period of time.
People: What is the founders'
credibility?
Plan: The solution has to be
backed by a sound operational plan.
Experience: Do the founders have
management experience? If not, bring in experienced CEO.
No mavericks: Are the egos of
the founders under control? If the CEO is bright, but doesn't
take inputs, chances are, he's not going to be able to build
a team. |
THE HUMANITY OF PROMOD HAQUE
Today, NVP is based in Palo Alto, California,
the ideal place for a venture capital firm. When Haque signed on,
it was based in Minneapolis. In his first five years at the firm
(NVP moved to California in 1995), he perfected the art of being
a road warrior, travelling to Texas and California where most tech
companies were based. And he established his credentials as a VC
who gets in early on a curve by investing in Tivoli (client/server
software and the company was acquired by IBM), Extreme Networks
(which bet on internet protocol becoming the standard for local
and wide area networks) and Cerent and Siara (optical networking
and he invested in these companies along with Vinod Khosla, the
man he displaced in Forbes' Midas 2004). Haque prefers to work with
other investors. "We believe in syndication," he says.
"We advise companies that it is in their interest to have multiple
investors, not 10, but maybe two or four." Not surprisingly,
most of NVP's investments are co-leads.
Haque is also loath to be a late entrant; if
he is not into something early, he stays out of it. "We can't
be the fifth company showing up to do the same thing," he smiles.
"For instance, if we had missed Cerent and Siara, the play
was over." Not surprisingly, NVP stayed away from investing
in any of the 160 companies that sought to emulate these two. "That's
the kind of discipline the industry misses at times," muses
Haque.
This trait helped him avoid the dotcom debacle.
It helped that most dotcoms were retail businesses and NVP had decided
to stay away from the sector as early as the mid-1990s, after its
experience with several offline retailers. Then, there was the fact,
as Haque puts it, that "we didn't know how they would make
money in the long-term". That and his desire to sit on the
boards of the companies in which he invests and "get our hands
dirty and leverage relationships" makes Haque a hard-nosed
conservative in the venture capital community.
"For every company that makes it, there will
be five others that don't" |
Yet, it doesn't take anything away from his
essential humanity. That could be a function of his background.
Haque has never forgotten what his parents went through and visits
them in Chicago, where they are now based, every summer. And he
insists on maintaining what he calls, 'a normal lifestyle'. "We
are very careful with the impression we give our kids," says
Haque referring to the fact that he chose a Christian school for
his three daughters. "In a place like the US, Promod can afford
a private jet, but flies coach when with family," laughs Goel.
The only luxury he allows himself is an XK8 Jaguar convertible.
And while he lives in a comfortable home replete with a pool, tennis
court, and sprawling lawns, he doesn't subscribe to cable or satellite
television and is particular about what his daughters watch on TV.
Or, it could be a function of his religion.
Haque is a practising Protestant; his wife Dorcas is a trained nurse,
was born of missionary parents and grew up in South Africa; he teaches
Sunday school, on and off at the local church (when he was at Delhi
College of Engineering he used to visit his old school once a month
and deliver talks on value systems and on the Bible; today, he is
chairman of the Elder Board at the church); and funds, in an individual
capacity, a microfinance organisation called Opportunity International
that operates across the globe. R. Paul Singh, the co-founder of
ipVerse-the company developed software switches for IP telephony-funded
by NVP recollects how Haque met with the company's employees for
between three hours and four hours to address their concerns over
being acquired by NexVerse, another company in the NVP stable. "Promod
is an individual with a high level of integrity," says Gordon
Stitt, President & CEO, Extreme Networks. "He and NVP are
not interested in a fast return, but in true value-generation; he
invested in Extreme almost eight years ago and is still as excited
as he was then." Adds Vinod Khanna, a friend for over 50 years
who now heads a London-based outsourcing firm, "Promod always
knew he would make it big. He didn't want to be rich, just the leader,
and he knew he would be that in whatever field he chose."
Haque's leadership position in the venture
capital world may well have something to do with his philosophical
approach to investing. "There will always be winners and losers,"
he says. "For every company that is sold for $300 million,
there will be five others in the same area that just couldn't do
it." Chances are, Haque, and NVP wouldn't have had anything
to do with these five.
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