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              This 
                year's placements at the top-rung business schools in the country 
                reflect a changing trend: the IIMs are becoming export-oriented 
                units, catering to the white-collar needs of overseas multinationals. 
                Already, some Indian companies have had to settle for the lesser 
                institutes owing to their inability to match the salaries offered 
                by the MNCs. This year, a student at the Indian School of Business, 
                Hyderabad, topped the charts, with an all-time high offer of $233,000 
                (Rs 1.07 crore) per annum. However, Indian industry couldn't stretch 
                beyond Rs 30 lakh p.a., nearly a fifth of the overseas package. 
                 
               This, ironically, is a healthy phenomenon, 
                for it recognises two issues. First, flight of talent overseas 
                reflects the growing global competitiveness of Indian B-schools. 
                Secondly, domestic industry's hunt for talent will put pressure 
                on the second-tier institutes to raise their level in every sense, 
                be it the screening process, teaching faculty or the curriculum. 
                All this will drive the B-schools to deliver managers who will 
                make Indian companies globally competitive. Indeed, intra-IIM 
                pressure is already at play: In 2004, the highest domestic industry 
                offer was made to a student of IIM Lucknow at Rs 14 lakh p.a., 
                compared to Rs 12 lakh p.a. at IIM Ahmedabad, which traditionally 
                is a notch higher.  
               Indian companies, even those with global 
                designs, seek to derive competitive advantage vis-à-vis 
                MNCs through lower labour costs at every level, both blue-collar 
                and white-collar. In fact, Indian companies pay less compared 
                to the MNCs for overseas assignments as well. Over the last few 
                decades, technology- and capital-led competitive advantages have 
                petered out to a large extent, with both proving to be minor constraints. 
                It is clearly managerial skills that have come to dominate the 
                cutting edge of business. It is here that talent, of the kind 
                that can be found in Indian B-schools today, counts.  
               Not surprisingly, the intake of Indian talent 
                by Wall Street's finest is on the rise, with over 30 placements 
                thus far from the IIMs.  
               For the knock-on effect of the IIMs to rub 
                off on other schools, there is need for greater private participation 
                in setting up B-schools. Furthermore, private endowments in government-run 
                institutions must improve to ensure greater integration with industry. 
                Importantly, the government's programmes must actively fund high-school 
                education. China has shown the way in this regard. The results 
                are there for all to see: A technical manpower base that powers 
                its factories, and in turn, growth. India could do the same with 
                its managerial talent. 
               
               The Next Wave Of Outsourcing  
              
                 
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                  | Outsourcing: Now includes 
                    'nearshoring' too  | 
                 
               
              Somewhere 
                in the mid-1990s, the world woke up to the fact that Indian it 
                companies were good at fixing code. By the time the Y2K bug hit, 
                they were clearly in mid-season form and offered to write, maintain 
                and fix (together called Application Development and Maintenance, 
                in industry jargon) software. Their low cost structures allowed 
                them to transition a major portion of the work back home. Package 
                implementation (think ERP, CRM) of numerous vendors like sap, 
                Baan, PeopleSoft and Oracle came next. They also discovered customers 
                were happy if 'pain points' were addressed and the BPO industry 
                came into being. Indian it companies decided that they would not 
                just implement, but also advise their customers on what technology 
                to opt for and how to implement it. Thus was born the consulting 
                practice, a work still in progress.  
               With its 'follow the sun' mechanism, the 
                Global Delivery Model or GDM (despite its name, it means moving 
                work to India), with its low costs was a disruptive framework. 
                The first wave of outsourcing essentially meant 'offshoring'. 
                 
               However, there were limits to what GDM could 
                deliver. Recent decisions by companies like Apple, Pervasive, 
                PowerGen, Sykes and others to shut captive centres, is a telling 
                indictment that running a captive model without sufficient scale 
                isn't viable (and of, at another level, customer dissatisfaction). 
                The next wave of outsourcing includes contract research and development, 
                and infrastructure management services, all of which require a 
                greater onsite presence. And more political backlash on outsourcing 
                is just an election away.  
               So, companies are perfecting GDM Version 
                2.0; one company, Infosys, calls this 'Collaborative Distributed 
                Development Model'. That's an ungainly name for sure, but it recognises 
                that business models are more important than choice of destination. 
                Its core premise is about marrying the best of skills available 
                at lowest cost anywhere across the world to timely delivery. Outsourcing 
                now includes 'nearshoring'. That is the reason Wipro, TCS, even 
                Transworks are making selective acquisitions-to be near to their 
                customers. While there are advantages of having a near shore presence 
                (say Mexico to serve the us market) or low-cost East Europe to 
                serve the UK, French and German markets, companies will have to 
                battle new challenges now. These include protecting margins, ensuring 
                availability of trained manpower, cross cultural integration and 
                perfecting delivery processes across timelines and borders; this 
                is sure to test their mettle. GDM Ver 2.0 is both an opportunity 
                and a challenge. 
               
               A Confidence Issue 
              
                 
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                  | Becks' Hindi tattoo: Not 
                    his only claim to fame | 
                 
               
               Arcelor's 
                guy Dolle may have puckered up his nose at the thought of being 
                taken over by a company that was "full of Indians", 
                but the fact remains that Mittal Steel, despite its name and the 
                passport of its promoter, is not an Indian company. It is as European 
                as an ABB, a Renault or a Nokia. Yet, its successful bid for Arcelor 
                is being treated by most Indians as a victory for the country. 
                Granted that L.N. Mittal is still an Indian citizen, but it must 
                also be borne in mind that his investments in India till date 
                are insignificant (and lower than, say, IBM's or Cisco's). So 
                how does one explain the media frenzy and public interest in this 
                deal? For that matter, why do we, as a nation, spend so much time 
                following the careers and achievements of people like M. Night 
                Shyamalan, Arun Sarin, Sabeer Bhatia or Gurinder Chadha, all people 
                of Indian origin, who have achieved success in the West. In fact, 
                we extend this frenzy even to David Beckham's Hindi tattoo and 
                to Uma and Maya Thurman's Indian first names. 
               We now have enough home-grown heroes in almost 
                every field of human endeavour, but in the popular psyche, success 
                in and recognition from the West-even on a relatively modest scale-counts 
                for as much if not more than achievements at home. This points 
                to a crucial flaw in our national character: a lack of self confidence. 
                The roots of this can, perhaps, be traced back to the racist and 
                Eurocentric education system imposed on India by Thomas Babington 
                Macaulay in the 1830s, much of which remains unreformed till this 
                day.  
               But things are slowly changing. The process 
                of economic reforms has led to unprecedented social churning. 
                Non-metropolitan India, long derisively dismissed as PLT (people 
                like them) by the Wogs, is now aggressively claiming its place 
                under the Indian sun. Just look around; small towns, and even 
                villages, are throwing up new superachievers everyday. India is 
                slowly, and in spite of herself, waking up to her true potential. 
                Once this process gathers critical mass-and the logic of empowerment 
                underlying reforms will ensure that it will do so in a few years-we 
                will, as a nation, be able to place foreign and domestic achievements 
                in perspective and do justice to our home-grown heroes as well. 
                Meanwhile, there's no harm in celebrating Mittal's consolidation 
                of his position at the top of the global steel industry. 
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